Self-service, live chat to dominate in customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Truecaller adds info about call intent
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Applications open for the Orange Corners Designs programme 2025
Young entrepreneurs in Johannesburg are invited to elevate their businesses with the launch of the Orange Corners Designs (OCD) programme 2025. The programme, which focuses on empowering entrepreneurs with innovative solutions is now accepting applications for its...
Intel, AMD bring industry together to safeguard the future of x86
Intel and AMD have created an x86 ecosystem advisory group that brings together technology leaders to shape the future of the world’s most widely used computing architecture - x86. The group will focus on identifying new ways to expand the x86 ecosystem by enabling...
Third-party risk makes SA businesses vulnerable
Third-party risk must be better managed to reduce a range of risks facing South African organisations. This emerged during a recent webinar hosted by the Cybersecurity Special Interest Group (SIGCyber) of the Institute of Information Technology Professionals South...
People with ‘blind imagination’ have poor sound response too
People with aphantasia - individuals who report experiencing no visual imagery at all - also showed reduced activation of the brain’s visual cortex in response to sounds, according to a new study. The research - led by the University of Glasgow and published in...
4% growth for global smartphone market
According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, global smartphone shipments increased 4% year over year to 316,1-million units in the third quarter of 2024 (3Q24). This marks the fifth consecutive...
AI data and security concerns hinder adoption
Eighty-four percent of enterprise CIOs believe artificial intelligence (AI) will be as significant to their businesses as the rise of the Internet - but only 11% say they’ve fully implemented the technology, citing an array of technical and organisational challenges...
How technology is fighting crime in Gauteng
The ongoing public-private partnership between Vumacam, the Gauteng Provincial Government (GPG), and the City of Joburg (CoJ) continues to yield impressive results in crime prevention across Gauteng. Through Vumacam’s cutting-edge camera network and coordinated...
Telkom invests in solar power for a sustainable future
Telkom has put its money where its mouth is in terms of green energy with the addition of 1 MWp grid-tied photovoltaic (PV) technology at the Telkom Park head office in Centurion - bringing the total installed PV capacity to 4.2 MWp. “Our objective is to deploy green...
More News Today
Evina joins the GSMA to strengthen mobile payments security
Evina, a specialist in cybersecurity for mobile payments, has joined the over 400 companies and 750 operators that are part of the GSMA, the international association that represents the interests of mobile operators worldwide. Evina's cooperation with the GSMA's...
NAS and Colossal Africa to acquire SA’s BidAir Services
National Aviation Services (NAS), Colossal Africa and a consortium comprised of the current executive management team have signed an agreement to acquire BidAir Services from the Bidvest Group. The closing of the acquisition is subject to fulfilling final requirements...
Infinidat launches channel accreditation program
Infinidat has announced an accreditation program to help equip and advance its channel partners worldwide. The new program offers multiple educational tracks and is an expansion of the company's training options online for channel partners, reflecting Infinidat's...
Broadcom, Google Cloud collaborate to accelerate enterprise transformation
Broadcom and Google Cloud have announced a strategic collaboration to accelerate innovation and strengthen cloud services integration within the core software franchises of Broadcom. Under the partnership, Broadcom will deliver its suite of security and enterprise...
The evolving role of the Network Security Architect
The role of the Network Security Architect is constantly changing due to evolution in IT landscape, its digital transformation and the position has become particularly important over the past 15 years. By Sarthak Rohal, vice-president: IT services at AlphaCodes This...
Security, service assurance vital in financial services
The rise of the pandemic last year meant that corporates around the globe had to embrace a highly dispersed, virtualised environment to keep the wheels of business turning. This is now changing the way that banks need to move forward, with both their security as well...
SAMRO launches music support fund
The Southern Africa Music Rights Organisation (SAMRO) Foundation has approved micro-grants for 100 members as part of the SAMRO Music Creation Support Fund. The grants were approved based primarily on the soundness of proposals, says SAMRO chairperson, Nicholas...
Enhance supply chains with on-demand, converged solutions
The container ship Ever Given running aground in the Suez Canal highlighted how dependent the world is on a smooth-running supply chain. However, when it comes to people, processes or technology, which is more important to achieve supply chain management success? By...
Some facts about biometric security
In recent news, South Africa has been shocked by numerus cases of identity fraud in the telecommunications, e-commerce, and financial sectors. The South African Fraud Prevention Service (SAFPS) has indicated that there have been major increases in instances of...
Do’s and don’ts for successful online trading
Several factors are required for successful trading, and this is especially important for beginner traders to take note of. This is according to Dany Mwas, regional director at Ininox Capital, who adds: "Trading is increasing in popularity in Africa, with more people...
SQL & LINUX Support Engineer at Sabenza IT & Recruitment – Western Cape Cape Town
Are you a problem-solver with grit, guts, and technical chops? We're on the hunt for two dynamic Support Engineers to join a high-performing team tackling international telecom systems. This is your chance to get your hands dirty with SQL, Linux, and live production...
Backend Java Developer (AWS) at Sabenza IT & Recruitment
We are seeking a proactive and highly skilled Backend Java Engineer to join our dynamic team at Britehouse Consulting. This role is critical as we support our client in the banking sector, where you will contribute to developing and maintaining mission-critical...
System Administrator (IBM Storwize)
These include understanding storage concepts, virtualization, networking, and the specific features of Storwize models and SAN volume controller. They should also be able to manage, configure, and troubleshoot Storwize systems using both the GUI and CLI. Additionally,...
Software Developer (Angular / TypeScript / Python) at Parvana Recruitment
About our client:Our client stands out as a recognised expert in automation technology, earning prestigious accolades for their innovative approach. Through the utilisation of state-of-the-art technology, they have positioned themselves as a prominent figure in global...
Senior Data Engineer (JHB) at Parvana Recruitment
About the client:Our client is a highly successful NPO. The work you will be involved with is highly impactful and am sure will bring joy as well as provide a highly stimulating and fabulous work experience. What you will be doing:Collaborate with stakeholders to...
IT Support Analyst at Parvana Recruitment
About our client:Our client is a vendor-neutral and agnostic provider of technology services to businesses of all sizes. They partner with their customers to deliver innovative technology solutions that solve business needs and drive efficiency, profitability, and...
Developer – Internship Role (JHB) at Parvana Recruitment
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
Data Analyst at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Full-Stack Developer (Senior) at Parvana Recruitment
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Senior Business Analyst at Sabenza IT & Recruitment
We are looking for a highly experienced Senior Business Analyst with deep expertise in POS systems, CRM platforms, and Omni-channel retail environments. This role is critical in driving digital transformation initiatives, enhancing customer journeys, and optimizing...
View more career listings on our Careers Section