SA’s deteriorating rule of law raises concerns
South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...
Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Cost of living weighs on SA retail spending
South African consumers spent R303-billion on fast-moving consumer goods (FMCG) through traditional and modern trade channels during the first half of the year. This is according to NIQ South Africa's State of the Retail Nation analysis for the first six months of...
Mainstream adoption of everyday AI, digital employee experience in sight
Everyday AI and digital employee experience (DEX) are projected to reach mainstream adoption in less than two years according to the Gartner Hype Cycle for Digital Workplace Applications, 2024. “Everyday AI promises to remove digital friction, by helping employees...
‘Costly confidence’ costing consumers
Over-confidence is leaving consumers in Central and Eastern Europe, the Middle East and Africa (CEMEA) at risk of becoming victims of fraud, according to Visa's latest Stay Secure study. Research across 17 countries reveals a disconnect between consumers' confidence...
IBM algorithms are first post-quantum cryptography standards
Two IBM-developed algorithms have been officially formalised within the world's first three post-quantum cryptography standards, which were published yesterday by the US Department of Commerce's National Institute of Standards and Technology (NIST). The standards...
How neural networks are being manipulated
A new study by Kaspersky reveals a growing trend toward "indirect prompt injection" - a technique used to manipulate the outputs of large language models (LLMs) like ChatGPT and search chatbots powered by AI. While no instances of serious destructive actions by...
Africa under pressure as cyberattacks escalate
Check Point Software Technologies' Global Threat Index for July 2024 reveals a concerning rise in cyber threats across the African continent, with several countries now among the most attacked globally. The recent exploitation of a security flaw in the CrowdStrike...
Google challenges Apple and OpenAI with Gemini Live for Pixel 9 devices
Google has introduced the Pixel 9 series of phones, the Pixel Buds Pro 2, and the 45mm Pixel Watch 3. Anisha Bhatia, senior technology analyst at GlobalData, unpacks the news: "In a move aimed directly at Apple's gradual integration of AI into the Apple ecosystem,...
Learners invited to code for a greener future
Sifiso EdTech has launched its Innovation Challenge 2024, a nationwide coding and robotics competition designed to inspire creativity, critical thinking and technological innovation among learners across South Africa. This year's theme, "Sustainable Development and...
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CSP customers demand more digital engagement
Communication service providers need to transform their IT systems, as well as their approach to customer experience, to meet the growing need of customers in Africa, writes George Fraser, vice-president: customer business executive - Africa at Amdocs. The Covid-19...
Changes to the EOH board
Having successfully concluded the ENS investigation and implemented the controls and procedures required for a JSE listed company, the EOH board has announced the appointment of Nosipho Molope and Bharti Harie as independent non-executive directors with effect from 1...
Being proactive harvests benefits for customer engagement
At SAS, we pride ourselves in walking the journey with our customers - and this has never been more relevant than it is today, writes By Marco da Silva, head of technical and enhanced support at SAS South East Europe, Middle East & Africa. The Covid-19 pandemic...
AI promises to optimise hearing aids
Having transformed the performance of a broad spectrum of consumer and industrial products, artificial intelligence (AI) is now set to revolutionise the quality of a product that the US National Institutes of Health says half of consumers aged 75 and over desperately...
App helps to reduce negative impact of mental illness
The high cost of depression among employees in the workplace - as much as R4,2-billion annually - is being addressed by South African health tech Signapps. As part of its contribution to Mental Health Awareness Month, the Cape Town-based business recently hosted a...
Nedbank focuses on digitalisation
Digitisation and technological innovation are nothing new to the South African banking industry. But those banks that had made significant progress on their digital journeys before the Covid-19 pandemic, have been best placed to meet the fast-changing needs of their...
Executive search firms partner with in-house recruitment
Like their global counterparts, South African executive search firms are complementary to their clients' in-house recruitment function, not in competition with it. This is according to Annelize van Rensburg, executive search director at Signium Africa, who adds: "Each...
Edge computing for manufacturers helps minimise downtime
In the years since cloud computing has become the norm, another phenomenon has taken over which promises to overcome the drawbacks of off-site data processing: edge computing. By Jonathan Duncan, Schneider Electric anglophone Africa vice-president: IT division This...
The digital risk manager of the future
Over the recent period, there has been much conversation about the 4th Industrial revolution and its impact on industries and the resources that work within. By Nishkar Ballasur, IRMSA risk chat contributor This conversation continues and has intensified given the...
FNB warns SA users about cyber threats
Cyber criminals aren't easy to detect and present a real risk to their victims. The best way to avoid becoming a victim is to be aware of the threats they pose and take every precaution you can to keep yourself safe. According to Giuseppe Virgillito, FNB head of...
HR Time and Attendance Data Analyst
A Well known FMCG company is seeking a highly motivated and detail-oriented HR Time and Attendance Data Analyst to join our HR team. The above mentioned will be responsible for analysing and maintaining employee attendance data to ensure compliance with company...
Senior Full Stack .Net Developer(CH1091)
Our client has developed a financial wellness and inclusion platform that enables employees to access a portion of their earned wages before payday. They are looking for experienced Full Stack .NET Software Developers to join their team.In this role, you will build...
Configuration Analyst (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance data-driven decisions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving...
HR Time and Attendance Data Analyst – Mpumalanga Balfour
A Well known FMCG company is seeking a highly motivated and detail-oriented HR Time and Attendance Data Analyst to join our HR team. The above mentioned will be responsible for analysing and maintaining employee attendance data to ensure compliance with company...
Senior Full Stack .Net Developer(CH1091) – Western Cape Stellenbosch
Our client has developed a financial wellness and inclusion platform that enables employees to access a portion of their earned wages before payday. They are looking for experienced Full Stack .NET Software Developers to join their team.In this role, you will build...
Data Scientist
The objective is to drive substantial bottom-line value by transforming the organisation's key decision processes (e.g., sales, marketing, product design and pricing, fraud, underwriting, and claims) by extracting insights from large and complex datasets and...
Technical Support (German & Spanish & French)
ENVIRONMENT:A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in Spanish or German to join their Cape Town based team. A qualification in IT or a related technical discipline is...
Data Scientist – Gauteng Johannesburg Region
The objective is to drive substantial bottom-line value by transforming the organisation's key decision processes (e.g., sales, marketing, product design and pricing, fraud, underwriting, and claims) by extracting insights from large and complex datasets and...
Technical Support (German & Spanish & French) – Western Cape Cape Town
ENVIRONMENT:A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in Spanish or German to join their Cape Town based team. A qualification in IT or a related technical discipline is...
Senior / Intermediate Full Stack Developer
As a Senior / Intermediate Full Stack Developer, you will play a crucial role in developing and enhancing our client's next-generation Community Management System (CMS). Your responsibilities will span across frontend and backend development, contributing...
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