New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Webb captures celestial fireworks around a forming star
The cosmos seems to come alive with a crackling explosion of pyrotechnics in this new image from NASA's James Webb Space Telescope. Taken with Webb's MIRI (Mid-Infrared Instrument), this fiery hourglass marks the scene of a very young object in the process of becoming...
Collaboration, tech key to SME growth
Growing a business in tough economic times is no easy feat. For small businesses in South Africa specifically, socio-economic factors are further compounded by issues of political uncertainty, volatile global markets, rising operating costs, and the often lonely path...
Steady growth forecast for server market
The global server market size is estimated to reach $175,29-billion by 2030, exhibiting a compound annual growth rate (CAGR) of 9,8% from 2024 to 2030, according to the recent reports of Grand View Research. Continued advances in emerging technologies, such as AI,...
Overcome AI fears to drive business value
Many employees are being tasked with utilising artificial intelligence (AI) in their workflow, and they are growing increasingly concerned about the potential bias created by the technology or losing their jobs to it. In this Q&A interview, Duncan Harris, director...
How to win the loyalty of Gen Z shoppers
Generation Z, born between the late 1990s and early 2010s, is moving into the workforce and becoming one of the most influential consumer demographics. Retailers will need to adjust their strategies if they are to remain relevant for this highly educated, socially...
LG hackathon open for entries
LG Electronics (LG) as issued a call for participants for its annual global webOS hackathon, with a focus this year on AI-based solutions and gaming services. Developers worldwide are invited to apply and submit their apps for a chance to win a significant monetary...
Partnering, AI can help combat insurance fraud
Partnering is vital for insurers to ensure they are able to effectively combat fraud. This is one of the messages to come out of the Insurance Crime Bureau (ICB) conference, held under the theme of "Breaking Barriers & Building Bridges for the Future". It saw more...
Microprocessor market on track for $196,5-billion by 2030
The global microprocessor market size is projected to reach $196,5-billion by 2030, growing at a CAGR of 8,2% from 2024 to 2030, according to a new report by Grand View Research. Moreover, the global microprocessor market volume is projected to reach 3,9-billion units...
More News Today
Use technology to make shopping a delight
In our always-on world, it is no surprise that customers expect an on-demand economy, counting on companies to fulfil their product demand and service requirements immediately. By Fatima Khota, category head: POS at Rectron The Covid-19 pandemic has accelerated this...
Futuregrowth invests in SweepSouth
Futuregrowth added to its growing venture capital portfolio of innovative, early-stage growth companies in June when it invested in SweepSouth, a disruptive online platform for booking, managing and paying for home cleaning, and now a variety of other services. The...
Myopic vision can blindside a business
In the aftermath of Covid-19 financial uncertainty is, for most, among the top concerns of both IT and business leaders and the lasting impact is likely to affect decision-making processes and priorities for the coming years. Eran Brown, chief technology officer: EMEA...
Phishing, ransomware on the rise in SA due to lockdown
People are currently more susceptible to cyberattacks than ever before, given not only the higher number of remote workers due to the Covid-19 pandemic, which brings its own complications, but also their heightened emotional vulnerability during these difficult times....
Senior citizens should be using digital banking
While South African citizens are encouraged to remain indoors and work from their homes as a result of Covid-19, research around the world also highlights that senior citizens are among the most vulnerable to the pandemic. This is one of the compelling reasons for...
DVT appoints Jason Bramsden as UK MD
Software development and technology services company DVT has appointed Jason Bramsden as MD of its UK operation. Bramsden joins DVT from SQLI, a large European services provider. During his time with SQLI, Bramsden ran the UK, Ireland and South African operations...
Rapid digital migration exposes data privacy concerns for children
The broad, global migration towards virtual platforms following widespread Covid-19 lockdowns has highlighted the need for the digital privacy of children to be properly secured and protected. By Ashlin Perumall, senior associate: corporate/M&A at Baker McKenzie...
Click to Pay with Visa launches in SA
Visa has announced the expansion of Click to Pay in South Africa, helping consumers make secure, swift online purchases across various merchants and platforms. On retail websites or mobile apps displaying the click to pay icon, consumers that have enabled their card...
Ecobank Transnational appoints Alain Nkontchou as chairman
Ecobank has appointed Cameronian Alain Nkontchou, an independent non-executive director since 2015, as board chairman of its holding company, Ecobank Transnational Incorporated (ETI), with effect from 30 June 2020. In accordance with ETI's Articles of Association,...
Vodacom Business Africa connects 12 new Middle East markets
Vodacom Business Africa has extended its footprint by providing connectivity to partners and clients in 12 new countries in the Middle East region. The new countries on the network include Afghanistan, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan,...
Technical Support Specialist
iOCO Infrastructure Services Invites You to Explore Possibilities.We're looking for a tech-savvy and customer-driven Technical Support Specialist to be the go-to expert for resolving technical issues and delivering an exceptional user experience. In this role, you'll...
Senior Network Engineer at Sabenza IT & Recruitment
This is a remote position.We're seeking a dynamic and experienced Senior Network Engineers to join our team on-site (Monday to Friday, office hours). You'll be instrumental in delivering Tier 2/3 support, supplementing our internal support team, and leading efforts...
Java Software Development Manager
This high-complexity role requires a seasoned Full Stack Developer with strong leadership skills to oversee product and industry-focused software delivery. Responsibilities include designing and debugging solutions, managing a development team, ensuring adherence to...
Automation Tester at Sabenza IT & Recruitment – Gauteng Johannesburg
We are seeking a detail-oriented and proactive Automation Tester with strong expertise in Selenium to join our quality assurance team. The successful candidate will be responsible for designing, developing, and executing automated test scripts to ensure the highest...
Technical Support Specialist – Gauteng Midrand
iOCO Infrastructure Services Invites You to Explore Possibilities.We're looking for a tech-savvy and customer-driven Technical Support Specialist to be the go-to expert for resolving technical issues and delivering an exceptional user experience. In this role, you'll...
Senior Network Engineer at Sabenza IT & Recruitment – Gauteng Sandton
This is a remote position.We're seeking a dynamic and experienced Senior Network Engineers to join our team on-site (Monday to Friday, office hours). You'll be instrumental in delivering Tier 2/3 support, supplementing our internal support team, and leading efforts...
Java Software Development Manager – Gauteng Pretoria Region
This high-complexity role requires a seasoned Full Stack Developer with strong leadership skills to oversee product and industry-focused software delivery. Responsibilities include designing and debugging solutions, managing a development team, ensuring adherence to...
Technical Engineer
Role:Performing electronic and mechanical repairs to products- Conduct Field Service Support as assigned daily on all products which are supported by Bidvest MobilityCompiling, recording and updating data on Zoho Call log management systemPreparing, configuring and...
Senior Business Analyst at Parvana Recruitment
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Junior IT Analyst at Parvana Recruitment
About our client:An international and highly regarded organisation dedicated to "doing good" for society, they are renowned for their ethics, upliftment programs and while their tech environment is leading edge, this organisation is ideal for someone who wants to make...
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