New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Public cloud market continues to billow
Worldwide revenue for the public cloud services market totaled $669,2-billion in calendar year 2023 - an increase of 19,9% compared to 2022 - according to new data from the International Data Corporation (IDC) Worldwide Semiannual Public Cloud Services Tracker. The...
AI set to free up healthcare workers
As much as 15% of the current healthcare workforce hours will be subject to automation by 2030. The growing reliance on AI is primarily due to the swelling patient population and a shorter pool of health specialists, according to analysis by Stocklytics.com. The...
Tech investment key to SARS maintaining its capabilities
PwC South Africa has launched its seventh annual Taxing Times Survey - open to all corporate taxpayers and which aims to assess their interactions with the South African Revenue Service (SARS), identify the organisation's strengths, and highlight areas or processes...
PC, smartphone sales slump continues – but market will recover
The last three years have been challenging for the PC and smartphone industry - and 2024 isn't looking much better, says Stocklytics. After shifting back and forth, the global demand for new devices is expected to plunge again this year causing a new revenue drop and...
Colourful plastics may lead to more microplastics
Plastics with bright colours such as red, blue, and green degrade to form microplastics quicker than those with plainer colours, researchers from the University of Cape Town (UCT) and the University of Leicester have demonstrated. The findings reveal that the...
Cybercriminals using Dropbox to target finance staff
A multistep phishing scheme aimed at employees that process financial documentation has been discovered by Kaspersky which says it begins when victims receive an email from the legitimate address of an auditing firm. This initial interaction is intended to make the...
Digital transformation spend could hit $4trn by 2027
Worldwide spending on Digital Transformation (DX) is forecast to reach almost $4-trillion in 2027, according to the latest update to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide. With artificial intelligence (AI) and...
Hybrid work shown to improve workers’ well-being
A new study by International Workplace Group points to a correlation between adopting hybrid working policies and improved employee well-being. The research examined the impact of hybrid working on the mental and physical health of 1 000 hybrid workers. Four in five...
More News Today
Why it’s important to know about employee business interests
Most people could do with some additional income to help offset the stress of life's many expenses. While it may be completely acceptable to have a second income in these tough economic times, it is up to employers to ensure their permanent employees are not...
New app for part-time Gen X jobbers
South African startup Live Wire has launched an employment app for the over-40s. The app connects part-time job seekers with part-time hirers. It provides a simple platform for hirers to choose applicants for numerous chores, professional functions and specialised...
Epsidon Technology Holdings acquires Nology
Epsidon Technology Holdings has acquired Nology, a specialist value-added distributor of converged IP solutions to service providers, network operators, system integrators and resellers across southern Africa. Founded in 2001, Nology imports and distributes some of...
Businesses should tap into the experience economy
The prospect of another year of lacklustre growth presents forward-thinking business leaders with the perfect reason to tap into the "experience economy". Nathalie Schooling of customer experience specialists nlighten says the country's lackadaisical approach to...
IoT to connect more than 50bn devices in next decade
IOT is expected to drive the proliferation of connected devices from about a billion plus today to over 50-billion in the next decade. By Willie Oosthuysen, chief strategic business officer at Liquid Telecom While the Internet of Things (IoT) may still be an emerging...
A new way to monitor powertrain equipment in hazardous areas
Operators can carry out remote real-time health checks on powertrain equipment in hazardous areas with ABB Ability Smart Sensors that offer improved analytics, functionality and communications. ABB' Smart Sensor for rotating machines operating in hazardous areas...
Sophos launches ‘Xstream’ version of XG firewall
Sophos has introduced a new "Xstream" architecture for Sophos XG Firewall with high performance Transport Layer Security (TLS) traffic decryption capabilities that eliminate significant security risk associated with encrypted network traffic, which is often overlooked...
Prepare your organisation for AI-powered ERP
There's a term in psychology and science fiction that describes when technology advances too fast for the individual to understand or respond to it: technoshock. By Swami Natarajan, Saas sales developer and strategy leader at Oracle ECEMEA All industries are currently...
Virtual classes become a reality
Many adults enjoy remote work as it significantly expands their job options in a country where your commute could easily span significant kilometres. Yet very few have seriously considered how it could similarly benefit their children or learners of a school going...
Countdown to DevConf
The countdown to South Africa's annual software engineering event, DevConf, has begun. To be held for the fifth time this year - in Cape Town on 31 March and in Johannesburg on 2 April - DevConf will feature international and local experts in the software development...
SHEQ Systems Specialist (KZN)
Are you a SHEQ expert with a proven track record in Quality, Food Safety, Health & Safety, and Environmental systems? Our client, a global leader in the FMCG industry, is looking for a skilled SHEQ Systems Specialist to join their high-performing team in Durban!As...
Scrum Master
Scrum Master required on a 6 month fixed term contract. Minimum requirementsMinimum 2 years' experience in a Scrum Master roleExceptional knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)Good...
Project Manager (Pipelines) – Cape Town
Hire Resolve's client is urgently seeking the expertise of a Project Manager in Cape Town. Key Requirements: +10 years experience specialising in pipelinesDegree in Civil Engineering or similarProfessionally registered with SACPCMPIf you meet the above requirements...
System Analyst
The successful candidate will work with the Project Manager and Director, Software Solution in defining system requirements, systems analysis and design for pre-sales, implementation and deployment activities. Key Requirements Bachelor's in computer science, Computer...
SHEQ Systems Specialist (KZN) – KwaZulu-Natal Durban
Are you a SHEQ expert with a proven track record in Quality, Food Safety, Health & Safety, and Environmental systems? Our client, a global leader in the FMCG industry, is looking for a skilled SHEQ Systems Specialist to join their high-performing team in Durban!As...
Scrum Master – Gauteng Menlyn
Scrum Master required on a 6 month fixed term contract. Minimum requirementsMinimum 2 years' experience in a Scrum Master roleExceptional knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)Good...
Project Manager (Pipelines) – Cape Town – Western Cape Cape Town
Hire Resolve's client is urgently seeking the expertise of a Project Manager in Cape Town. Key Requirements: +10 years experience specialising in pipelinesDegree in Civil Engineering or similarProfessionally registered with SACPCMPIf you meet the above requirements...
System Analyst – Gauteng Pretoria Region
The successful candidate will work with the Project Manager and Director, Software Solution in defining system requirements, systems analysis and design for pre-sales, implementation and deployment activities. Key Requirements Bachelor's in computer science, Computer...
intermediate Java Engineer
My client is an international software solutions company creating innovative solutions and modern technology stacks. Core services encompass digital enablement, software engineering and solutions support, which includes cloud engineering, data science, product design...
Data Analyst (Finance) (CH1121)
Our client is a tech start-up making life better for everyday households in Africa and is looking for a Data Analyst (Finance) at their offices in Cape Town, South Africa. Being a digitally only organisation and as such, the accounting is automatically produced by...
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