Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Nvidia expands AI collaboration with Microsoft
The latest AI models developed by Microsoft, including the Phi-3 family of small language models, are being optimized to run on Nvidia GPUs and made available as Nvidia NIM inference microservices. Other microservices developed by Nvidia, such as the cuOpt route...
Young SA scientists shine at Regeneron ISEF
South African young scientists made a remarkable impression by securing both a Special Award and a Community Award at the Regeneron International Science and Engineering Fair (ISEF). The Regeneron ISEF was held at the Los Angeles Convention Centre from 11 to 17 May...
Homeowners should brr … ace for winter electricity bills
Homeowners could be paying some 60% more on their electricity bill this winter due to the triple threat of winter tariffs, the introduction of the new Eskom electricity tariffs for 2024/2025, and a sharp rise in energy usage during the chilly months. So, while the...
Cloud, AI key in solving African challenges
Kathy Gibson reports - Businesses today operate in an environment of global challenges such as economic and global uncertainties that impact profit margins and supply chains. Kholiwe Makhohliso, MD: southern Africa at SAP Africa, believes that within these challenges...
SAP embeds AI to help business stay agile
Kathy Gibson reports – Over the last few years, businesses around the world have faced one disruption after the other. “This why we say that businesses unusual is the new business as usual,” says Hans-Peter Fulle, chief business officer: EMEA at SAP. “And that is why...
It’s official: we’re addicted to our smartphones
According to a new Consumer Smartphone Usage survey by Adoozy, we're so attached to our smartphones- and what they give us in our daily lives - that we can't go more than one hour without them. Made up of predominantly young South Africans (ages 18 - 35 years), nearly...
Businesses still highly concerned about cloud security
As organisations develop and deploy more cloud applications security has become a priority - but also more complicated as hybrid or multi-cloud models gain in popularity, expanding the attack surface and increasing complexity. Security teams often struggle to manage...
Hyperscalers hedge their bets amidst Nvidia dependency concerns
Hyperscalers such as Meta, Microsoft, Google, and Amazon are strategically shifting towards developing proprietary semiconductor technologies in response to the soaring demand for Nvidia's GPUs in the burgeoning generative AI (GenAI) market. This strategic move is...
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What SMEs can do when the lights go out
Eskom announced on Monday the implementation of stage six load shedding for the first time in South Africa's history. As rolling power cuts are predicted for the coming weeks, the commercial sector, including many small to medium sized enterprises (SMEs) will bear the...
Fujitsu wins for predictive maintenance in Airbus AI challenge
Fujitsu has been awarded first prize by leading global aerospace manufacturer Airbus in a worldwide competition to find the most accurate use of an unsupervised artificial intelligence (AI) system. Top ranking in the Airbus AI Gym challenge for accurate sensor...
The future of subsea cable connectivity in Africa
Africa may be a growing hub of digital innovation, particularly noticeable in Johannesburg, Cape Town, Nairobi and Lagos - with companies in these metropolitan areas taking advantage of high-speed fibre connections to embrace the cloud and develop new business models...
Telkom launches value added service portal
Telkom is launching an over-the-top value added service (VAS) portal, Telkom Plus. The Telkom users-only subscription platform that will aggregate wireless application service provider (WASP) and content service providers. "Telkom Plus is a one-stop shop for...
New free platform to connect the unbanked
A new co-operative fintech platform, CoegaX, aims to connect all South Africans to the digital economy by providing free payment services and interest-free production loans. CoegaX, the Collaborative Trading Platform was built by the Forus Foundation, which aims to...
FNB rolls out Smart ID and Passports service to Limpopo
After a successful roll out of the Smart IDs and Passports service in Gauteng and Western Cape, FNB is now expanding the service to its customers in Limpopo. The bank's customers in the province can now apply via the online system of the Department of Home Affairs...
Insurance professionals must upskill to remain relevant
As we come to the end of a decade, we have seen the evolution of a new breed of customer. This is according to Insurance Institute of South Africa's CEO Thokozile Mahlangu, who says: "If what we have observed in the past years, a customer active on social media, whose...
Guard against under-insurance
Having a solid understanding of the implications of underinsurance is crucial at a time when many South Africans are financially strained and looking for ways to save on household costs. While there is always the temptation to cut insurance costs in a bid to save...
The business imperative of software asset management
Software asset management (SAM) is critically important to help organisations reduce spend on software, operations, and support. By Nicole Oliveira, software services business unit lead at Altron Karabina Yet, many decision-makers are reluctant to embrace these tools....
Telkom forces customers to move to the cloud
Telkom is shutting down its ADSL copper network and is ultimately forcing its business customers to move to the cloud. This is part of Telkom's strategy to migrate customers to a more stable network and similarly-priced products, according to Euphoria Telecom CEO John...
Business Analyst at Parvana Recruitment
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
Intermediate .NET Software Engineer
One of our clients is looking for an intermediate .Net Software Engineer. Key Requirements: A bachelor's degree in IT, Engineering or other SciencesMinimum 4 years of experience working as a software engineer within an enterprise environmentExperience working in a...
IT Project Manager
Senior IT Project ManagerShape the future of tech with us!R 900,000 - R 1,320,000 per annumJoin a leading tech team dedicated to revolutionizing the digital age. Accelerate your career by harnessing your project management expertise in a dynamic environment that...
ICT Service Manager – Gauteng Pretoria
ICT Service ManagerRevolutionize your career with cutting-edge technology solutions!R 900,000 - R 1,320,000 per annumJoin a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
Intermediate .NET Software Engineer – Gauteng Johannesburg Region
One of our clients is looking for an intermediate .Net Software Engineer. Key Requirements: A bachelor's degree in IT, Engineering or other SciencesMinimum 4 years of experience working as a software engineer within an enterprise environmentExperience working in a...
IT Project Manager – Gauteng Pretoria
Senior IT Project ManagerShape the future of tech with us!R 900,000 - R 1,320,000 per annumJoin a leading tech team dedicated to revolutionizing the digital age. Accelerate your career by harnessing your project management expertise in a dynamic environment that...
Root Cause Analyst
We're looking for a talented individual to join our client and be part of a company that's not only shaping the aviation history but also building machines that inspire adventure and exploration.We are recruiting for a specialist to take on a QC Engineer role within...
ASP.Net Developer
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a ASP.Net Developer to join our financial services client based in Sandton for a 12-months contract role.What you will be doing:...
Intermediate Data Scientist
Looking for mid-level data scientist with strong mathematical skills. Specifically, a combination of linear algebra, probability, calculus and applied optimisation techniques. Key Requirements: Minimum of 3 years of work experience or has completed a PhDStrong...
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