Surging IoT market to hit $1,5trn
As one of the key technologies powering Industry 4.0 besides artificial intelligence, big data, robotics, and automation, the Internet of Things (IoT) has become widely used across industries, connecting devices, processes, and people. Despite headwinds and...
Is SA ready for the data revolution?
Data roles are constantly evolving to meet the needs of the digital economy. Jessica Nyarayi Tandy, director of Bizmod, says the demand for data-driven insights shapes how organisations function compete and innovate. “In South Africa we are mirroring global trends...
Customer engagement solutions market to hit $50bn by 2030
The global customer engagement solutions market is anticipated to reach $50,03-billion by 2030 - growing at a CAGR of 11,8% from 2024 to 2030 - according to a new report by Grand View Research. The rise of omnichannel engagement is a significant growth driver for the...
GenAI startups get a boost from Nvidia and Google
Nvidia and Google Cloud have announced a new collaboration to help startups around the world accelerate the creation of generative AI (GenAI) applications and services. The announcement brings together the Nvidia Inception programme for startups and the Google for...
Fortinet, IBM Cloud collaborate on cybersecurity threats
As we see today's threat landscape grow more sophisticated, companies must do everything they can to stay ahead of ever-more costly security challenges. The 2023 Cost of a Data Breach Report - sponsored by IBM - found that the global average cost of a data breach...
Xiaomi launches iconic new Redmi smartphone
Xiaomi and Vodacom have launched the Redmi Note 13 Series smartphones in South Africa. Pitched as a key foundation to a smart home and smart life, the new Redmi Note 13 devices offer great performance, quality and aesthetics – and are priced to beat competitors....
Super election year increases risk of political violence
With an unprecedented ‘super-cycle’ of elections in 2024, almost half the world’s populations will go to the polls before the year is out. According to a new report from Allianz Commercial, security is a concern in many territories, not only from the threat of...
Hybrid working becoming the norm in SA
Hard lockdowns may feel like a lifetime ago but working from home (WFH) isn't going anywhere, according to new data from Discovery Insure. Analysing the driving trends of Vitality Drive programme members, the insurer has revealed that 23% of its clients who began...
AWS beats Azure to top global cloud market share
Amazon Web Services (AWS) has 31% of the global cloud market share, surpassing Microsoft Azure, according to research group Stocklytics.com. "The cloud market is proving competitive with players keen to tap into new users," says Edith Reads, financial analyst at...
AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
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Kyocera achieves top copier, MFP position
Kyocera Document Solutions South Africa has been placed first overall in unit sales for the first half of 2019, with a market share of 14,6%. This is according to market data specialist InfoSource's latest research which shows market sizing data in the office...
Cloud-based solution counters cheating in e-sports
Kaspersky has taken the first step in protecting fair play in eSports: the company introduced a beta version of its new solution Kaspersky Anti-Cheat to help tournament organisers combat in-game cheating. With this new cloud-based offering, Kaspersky provides...
Ulwembu secures stake in JumpCO Consulting
Black-owned Ulwembu Business Services has purchased a stake in JumpCO Consulting, a professional services and software product business focused on delivering digital economy-ready enterprise solutions in: integration and business process management (BPM), cloud and...
Dell EMC PowerMax delivers multi-cloud flexibility
Dell Technologies has announced significant updates to the Dell EMC PowerMax, incorporating next-generation technologies. Dell EMC PowerMax is first-to-market with dual port Intel Optane SSDs and the use of Storage Class Memory (SCM) as persistent storage. Dell...
Botswana telco doubles satellite capacity
Botswana Telecommunications Corporation Limited (BTC) today announced that BTC is doubling its capacity on Spacecom's AMOS-7 communication satellite KU-beams. With this new capacity, BTC is adding cellular backhaul and various long-distance communication services to...
Digicloud Africa signs up Google Cloud
Digicloud Africa has joined Google Cloud's partner ecosystem as a value-added distributor for Google Cloud Platform and G Suite in Africa. Digicloud Africa will operate as a two-tier distributor supporting G Suite and Google Cloud Platform resellers across Africa,...
SA agent is a globally-recognised hero
Helping young work-seekers change their lives for the better is all in a day's work for Harambee contact centre agent Thapelo Kwenane, but his dedication and amazing results have seen him awarded international recognition and the title of CX Hero at the Genesys...
Digital payments may be key to African prosperity
For the longest time, small and medium sized businesses (SME's) scattered across the African continent have been battered by every economic, political and literal storm that happens to blow through. Female-owned enterprises are especially fighting this battle....
Are contact centres soft targets for stealing personal data?
Hackers are becoming more brazen in the way they target organisations as they hunt for soft targets. Companies who see the value in outsourcing their customer experience to contact centres should be wary of the risks this brings, coupled with the adoption of new...
MENA service providers should walk the automation talk
Digitalisation is shaking up a variety of industries. Mobile operators face the challenge of digitalising themselves - so that they in turn can accelerate the digital transformation of their business customers. If operators do not transform, they will miss out on the...
Lead Developer – Western Cape Winelands
Are you a Senior PHP Developer looking to step up and lead a team of Developers?This position will enable you to lead and still be a hands-on technical developer.If you are keen on a work-from-work model in Cape Town or Stellenbosch, please reach out! The...
Project Manager – Limpopo Mokopane
Excellent career opportunity for a Project Manager to lead a Project team to execute drilling projects effectivelyMinimum RequirementsBachelor's Degree in Engineering Internal / Industry specific certificationsData Analytics (Excel / Power BI / etc.)Engineering in a...
Business Analyst
The main purpose of this position is to understand and interpret solutions between business and technical whilst fulfilling a business analysis function Roles and Responsibilities To take full responsibility for the business analysis function in the event of clients...
IT Technician
IT Technician (Programming & Networking) – (Durban) We're looking for a skilled IT Technician to join our team at Durban branch. If you have a mix of programming and networking skills, this is a great opportunity to be part of a fast-paced retail environment where...
Systems Administrator – Kempton Park Onsite
ENVIRONMENT:Our client is a leading company in the motor vehicle industry, operating across South Africa and neighboring countries, with divisions in retail, rentals, and manufacturing. They are seeking a proactive and skilled mid-to-senior SharePoint, Microsoft 365,...
Senior .NET Developer
Are you a Senior .NET Developer looking to apply your expertise in a collaborative and innovative environment? We're seeking a skilled Senior .NET Developer to join our growing team.In this role, you will be required to design, develop and maintain software...
Business Analyst (Intermediate & Senior) (CH1041)
Our client, in the Payments and Lending (Credit) industry, has an opening for Business Analysts (Intermediate & Senior Level) to join their team.Are you a team player that enjoys working with developers, testers, and stakeholders from the business?Do you...
Business Analyst – Gauteng Hazeldean
The main purpose of this position is to understand and interpret solutions between business and technical whilst fulfilling a business analysis function Roles and Responsibilities To take full responsibility for the business analysis function in the event of clients...
IT Technician – KwaZulu-Natal Durban
IT Technician (Programming & Networking) – (Durban) We're looking for a skilled IT Technician to join our team at Durban branch. If you have a mix of programming and networking skills, this is a great opportunity to be part of a fast-paced retail environment where...
Systems Administrator – Kempton Park Onsite – Gauteng Kempton Park
ENVIRONMENT:Our client is a leading company in the motor vehicle industry, operating across South Africa and neighboring countries, with divisions in retail, rentals, and manufacturing. They are seeking a proactive and skilled mid-to-senior SharePoint, Microsoft 365,...
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