Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Open-source tools the key to unlocking AI ROI
New research commissioned by IBM found that companies surveyed are investing in AI for the long term, with a growing interest in using open-source tools to drive ROI and innovation going forward. The study of more than 2 400 IT decision makers (ITDMs), conducted by...
Civil engineers use public satellite images to study Jagersfontein dam failure
On 11 September last year, a diamond mine waste storage facility - known as a tailings dam - failed in the town of Jagersfontein in the Free State leading to the death of one person and the destruction of multiple homes. Tailings are the finely ground leftovers that...
ITU finalises report on preparatory studies for WRC-23
ITU Member States have approved a major report on the technical, operational, and regulatory materials for the preparation of the World Radiocommunication Conference 2023 (WRC-23). The report summarises and analyses the results of extensive technical studies conducted...
Over 20% of META employees would click on a malicious link
In 2022, Kaspersky blocked 507-million user attempts to follow malicious phishing links and, during testing carried out among employees in the META region, found that employees most often fell victim to scam emails with claimed corporate announcements about the dress...
Strong growth forecast for transport management systems
Berg Insight estimates that The value of the European transport management system (TMS) market reached around € 1,1-billion in 2022, growing at a compound annual growth rate (CAGR) of 11,4%, and is forecast to reach € 1,8-billion in 2027. This is according to new...
Most businesses challenged by execution of essential security operations
Globally, 93% of organisations find the execution of some essential security operation tasks such as threat hunting challenging, according to Sophos’ new report “The State of Cybersecurity 2023: The Business Impact of Adversaries on Defenders”. These challenges also...
Companies limit protection with nominal information security literacy
Typically, the process of employees’ education in information security-related issues is limited to the examination of some manuals and, says new research from SearchInform, only 12% of organisations conduct special webinars - and only 16% of businesses implement...
DELLA proteins could hold key to the next Green Revolution
A family of “promiscuous” proteins found in all land plants is responsible for many different plant functions, despite remaining relatively unchanged for over 450-million years. New findings, published in Nature Plants and New Phytologist reveal new knowledge about...
Challenges mount for European telcos
European telecoms companies will need to choose between vertical integration or horizontal disintegration to navigate a complex set of challenges which are already giving C-suites headaches, according to GlobalData. “Interventions by activist investors, the need to...
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Lexmark named as workflow leader
Lexmark International has been recognised as a leader in document workflow services by prominent IT market research firm IDC in its IDC MarketScape: Western European Document Workflow Services Hardcopy 2016 Vendor Assessment report. The report delivers analysis and...
Mitsumi to distribute HP supplies in the Middle East
Mitsumi Distribution has been appointed by Hewlett Packard (HP) Middle East, as an Authorised HP Supplies Distributor for the Middle East region. HP and Mitsumi already have a well-established alliance of 6 years; this agreement further extends Mitsumi's East African...
ICT Sector Codes prompt big B-BBBEE deals
The new B-BBEE ICT sector codes, effective from November 2016, are having an impact as major IT and telecommunications companies respond to the business imperative to meet the new targets. The new ICT sector codes require a BEE ownership target of 30%, with at least...
Mimecast combats internal email threats
Mimecast has introduced the latest capability of its Targeted Threat Protection service, Internal Email Protect, the first-to-market cloud-based security service providing threat capabilities for internally-generated email. Internal Email Protect allows customers to...
Information Regulator holds PoPI briefing
The Information Regulator held its first public briefing on 13 February 2017 regarding the Protection of Personal Information (POPI) act, or POPIA, as it is now referred to by the Information Regulator. "Any public or private body or any other person that processes...
ASUS appoints service centres across SA
Service delivery is in South Africa is always a hot topic, especially in the IT industry. To this end ASUS South Africa not only appointed Rectron as one of its official distributors in 2016, but has recently appointed the distributor as an officially-approved service...
Unicaf University partners with eLearnAfrica
Unicaf University has announced today that its programmes will be available on eLearnAfrica.com, thereby extending further the University's reach throughout the continent. eLearnAfrica.com is a popular mobile application and innovative web portal, offering Africans...
Plan for disruption by putting the platform first
We live and work in the age of disruption, writes Danny Drew, Avaya's MD for South Africa. Disruption is not only about finding a unique commercial model or rethinking the way a particular industry operates, but can be simply about how the entire experience of...
Digitisation and the rise of Generation C
Charles Darwin said that it won't be the strongest of the species that survives, nor the most intelligent; it's the one that is the most adaptable to change. With the rapid evolution of digitisation, and Cisco's predictions that 40% of business will die in the next...
Are SA businesses geared to win the race for talent?
South Africa's Minister in the Presidency, Jeff Radebe, at the recent World Economic Forum Workshop reminded us that "countries today are competing in a knowledge-based global market where the key differentiators are skills, expertise, know-how and the ability to...
Senior Business Analyst – Remote Remote
Role Purpose:The senior business analyst will work as part of the Business Analysis team, who are responsible for supporting the design and technical development of new customised solutions built using the company Platform. Critical to the success of successful...
Test Analyst at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Software Developer Graduate (Remote)
ENVIRONMENT:Are you eager to join a dynamic team focused on improving urban environments through data and technology? Our client is seeking a Software Development Graduate to support their Developer Team. The ideal candidate should be passionate about social impact...
Test Analyst at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Software Developer Graduate (Remote) – Western Cape Cape Town
ENVIRONMENT:Are you eager to join a dynamic team focused on improving urban environments through data and technology? Our client is seeking a Software Development Graduate to support their Developer Team. The ideal candidate should be passionate about social impact...
Software Developer – Java (Senior) at Parvana Recruitment
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Scrum Master
Guides and coaches the team on the agile framework, methodology and ceremonies. Helps to manage and optimise a continuous flow of work across the team. ResponsibilitiesDevelop and coach an agile team on agile values practices.Facilitate team ceremonies.Identify and...
Software Developer – Java (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Scrum Master – Gauteng Johannesburg
Guides and coaches the team on the agile framework, methodology and ceremonies. Helps to manage and optimise a continuous flow of work across the team. ResponsibilitiesDevelop and coach an agile team on agile values practices.Facilitate team ceremonies.Identify and...
Project Manager at Parvana Recruitment
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
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