Beware of online share scams
Anglo American has noted an increase in online share trading scams circulating on various social media and digital platforms, bearing fictitious company brand identity and names of some of its executives to lure unsuspecting victims. Scammers are taking advantage of...
Customer-facing conversational GenAI to go mainstream in 2025
A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...
AI gives commentary, predictions in US Masters digital experience
IBM and the Masters Tournament have introduced two innovative new features as part of the Masters app and Masters.com digital experience, including artificial intelligence (AI) generated spoken commentary. Expanding on the MyGroup feature - which enables patrons of...
Organisations strive to be elite ‘Data Leaders’
Harnessing data effectively is a key attribute of the world's leading companies, giving them a competitive advantage through the ability to quickly gain insights and advance innovation. But, according to new research from Lenovo, only a minority (15%) of organisations...
The costly reality of an increasing cybersecurity skills gap
An estimated 3,4-million professionals are needed to fill the global cybersecurity workforce gap, according to Fortinet's 2023 Global Cybersecurity Skills Gap Report, which adds that the number of organisations experiencing five or more breaches jumped by 53% from...
Ransomware: paying the price … twice
Ransomware attackers extorted $456,8-million from victims in 2022 - 40% down from $765,6-million in the previous year but, before glasses are clinked in celebration, there are some significant caveats to consider. The recent hack of Euler Finance where $135-million in...
Closing the gender gap in the STEM-ICT arena
The gender gap in the science, technology, engineering, maths and ICT (STEM-ICT) field appears to be closing in South Africa, with more girls than boys participating in the Institute of IT Professionals SA (IITPSA )schools Talent Search for the second consecutive...
Calls for AI training to pause
Non-profit organisation Future of Life Institute has issued an open letter calling for a six-month moratorium on artificial intelligence (AI) training. Well over 1 200 people have already added their signatures to the letter, including Tesla and SpaceX founder Elon...
NASA missions study extremely rare gamma-ray burst
On Sunday 9 October 2022, a pulse of intense radiation swept through the solar system so exceptional that astronomers quickly dubbed it the BOAT – the brightest of all time. The source was a gamma-ray burst (GRB), the most powerful class of explosions in the universe....
New threat actors target banks, government
Kathy Gibson reports - Cyberthreats hit South Africa with a bang in January, and have been tailing off for the balance of the first quarter. Carlo Bolzonello, threat intelligence specialist and country lead South Africa at Trellix, points out that government is the...
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Riverbed delivers “One-click” cloud networking
Riverbed Technology, the application performance company, today announced that Riverbed(r) SteelConnect, an app-defined SD-WAN solution that simplifies networking for the cloud-centric enterprise, now offers instant and easy provisioning of SD-WAN connectivity into...
New Telkom app lets user manage home, mobile accounts
The new Telkom app aims to improve customer service by giving customers the ability to manage both home and mobile accounts from an easy-to-use app on your smartphone or tablet. This app replaces two existing apps: Telkom (for home accounts) and Telkom Mobile (for...
Automating your ITIL processes
Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) have become the accepted basis of improved service delivery, serving as a framework for the closer alignment of IT with business. Having the proper processes in place...
Making the business case for DevOps
DevOps is not about making IT easier or more efficient; it stands or falls on how well it helps the whole organisation win, writes Jaco Viljoen, agile specialist at IndigoCube. No generally accepted definitions for DevOps exist yet--the methodology is simply too...
AdvTech buys into University of Africa
AdvTech Group, Africa's largest private education provider, has acquired a 51% stake in the University of Africa (UoA). Following the International Finance Corporation's ("IFC") investment in the Group in 2016 to support its expansion strategy, this acquisition...
A seamless, real-time experience on any channel
Ironically, yet advantageously, the rapid advancements in technology have created a less technical and more human contact centre (even in the absence of humans). "Contact centres are today enabled by fast responses, a plethora of communication channels and...
Schneider Electric opens online portal for electricians
Schneider Electric has developed an online portal to connect with electricians and to help electricians manage and grow their businesses. The company's Partner Portal for electricians features a host of online tools designed to make projects and jobs easier and, it...
Why does your business need flash?
Your business relies on storage, but traditional storage has not kept pace with your business. Now flash storage offers a generational leap in performance, while taking less out of your budget. Flash storage is one of the most exciting technologies to arrive in the...
Deloitte a leader in CRM, customer experience implementation
Gartner has named Deloitte as a leader in CRM and Customer Experience Implementation Services for the 5th year in their December 2016 report entitled, Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide. Deloitte appears furthest to the...
Better insights critical for insurance industry
In a highly competitive market driven by challenging economic conditions, insurance companies must more effectively analyse data. This, says Kelly Preston, data analytics manager at SilverBridge, is critical if they are to improve the customer value proposition. "A...
Manager IT at Nmisa
12 months contract (on-site) Requirements:- A Bachelor's degree in Information Technology (NQF Level 7 or above) or a related field.- Developing and overseeing the implementation of the IT strategy- 5-8 years of experience in information technology infrastructure...
Senior Data Engineer
Primary Duties and Responsibilities: The Data Engineer will have a knack for data analysis, data manipulation and data modelling. The consultant will be responsible for understanding and driving the overall technical vision and planning of a client's organisation and...
Support Engineer – KwaZulu-Natal Durban
Hire Resolve is seeking a skilled Support Engineer to join their client's team, a leading supplier of online vending systems. This is an exciting opportunity to work with a innovative company that specializes in providing online vending solutions, and contribute to...
Server Engineer (Active Directory, NetBackup, Exchange, Veeam, VMware) (CPT) – Western Cape Cape Town
ENVIRONMENT:A dynamic Internet Service & Network Specialist seeks a strong technical Server Engineer who will ensure the stability, integrity, and efficient operation of the in-house or customers information systems that support core organizational functions. You...
Intermediate C# Developer Back-end – Gauteng Centurion
REQUIREMENTS: Relevant Degree or Diploma requiredExperience with MS Team Foundation Server (TFS) Solid experience writing back-end software using C++ and C# targeting .NET Core, . NET 6/7. Solid SQL experience, relational database design, stored procedures, complex...
Manager IT at Nmisa – Gauteng Pretoria CBD
12 months contract (on-site) Requirements:- A Bachelor's degree in Information Technology (NQF Level 7 or above) or a related field.- Developing and overseeing the implementation of the IT strategy- 5-8 years of experience in information technology infrastructure...
Senior Data Engineer – Western Cape Century City
Primary Duties and Responsibilities: The Data Engineer will have a knack for data analysis, data manipulation and data modelling. The consultant will be responsible for understanding and driving the overall technical vision and planning of a client's organisation and...
Data Analyst
A well-established short term insurer is seeking to appoint a Data AnalystThis role will be responsible for sourcing and transforming a wide range of data across the business into formats that can beused by end users to develop differentiating business...
Lead C# Developer Back-end
REQUIREMENTS: Relevant Degree or DiplomaMinimum 3 years relevant work experience Experience with MS Team Foundation Server (TFS) Solid experience writing back-end software using C++ and C# targeting .NET Core, .NET 6/7, Solid SQL experience, relational database...
Technical Business Analyst
Requirements: Relevant Tertiary Qualifications or relevant ICT Experience5 years + Business Analysis experience and Internal and External stakeholder engagement in complex corporate environments4 years + QlikView / QlikSence experience in an SAP Data Services / BoBJ /...
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