AI agents step up as consumer trust slips
Consumer trust in companies is at a record low – but artificial intelligence (AI) is raising the stakes for brands, according to Salesforce’s latest State of the AI Connected Customer research. Today, 60% of consumers believe that advances in AI make trust even more...
Supply chain risks under the spotlight
A big majority of organisations were negatively impacted by a supply chain cyber breach over the past 12 months, each suffering 3,7 breaches on average. This is among the findings of BlueVoyant’s fifth annual global survey into supply chain cyber risk management. The...
NASA space missions pinpoint sources of CO2 emissions on Earth
A duo of Earth-observing missions has enabled researchers to detect and track carbon dioxide (CO2) emission changes from a single facility, using the world’s fifth-largest coal-fired power plant as a test case. In the recent study, researchers used space-based...
Insurers shift focus to customer experience, operational efficiency
Improving the customer experience and operational excellence, not growth, is the driving force of a majority of insurance digitalization initiatives in 2023, according to a new Gartner survey of insurance CIOs and technology executives. The 2023 Gartner CIO and...
Privacy predictions for 2023
This year we will witness the formation of an even more diverse market for behaviour tracking due to local law enforcement. Moreover, smartphones will take over traditional paperwork and the idea of a metaverse will become part of our reality. These are excerpts from...
Intel data centre processors drive next-gen innovations
Dubbing it one of the most important product launches in its history, Intel has unveiled its 4th Gen Intel Xeon Scalable processors (code-named Sapphire Rapids), the Intel Xeon CPU Max Series (code-named Sapphire Rapids HBM) and the Intel Data Centre GPU Max Series...
AI efficiency meets sustainability
Accelerated Nvidia Hopper systems with 4th Gen Intel Xeon Scalable processors -- including Nvidia DGX H100 and 60+ systems from Nvidia partners -- provide 25-times more efficiency than traditional data centre servers to save big on energy costs. AI is at the heart of...
PC shipment slump continues, recovery not likely this year
Global shipments for traditional PCs fell below expectations in the fourth quarter of 2022 (4Q22) as 67,2-million PCs were shipped, down 28,1% from the prior year, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly...
BETI is back on track
Ending the year positively, the BankservAfrica Economic Transactions Index (BETI) for December 2022 improved despite the ongoing, dismal economic context. "After six consecutive months of declines, the BETI rose to an index level of 132.1 in December, almost on par...
CFOs need to rethink the finance function
Evaluating finance function strategy, scope and design is the top priority for chief financial officers (CFOs) in 2023, according to a survey by Gartner. A survey of 157 CFOs in November 2022 ranked the top 10 priorities for CFOs for this year, and 90% of respondents...
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Peace of mind with Cell C MiAssist emergency app
Cellfind has partnered with Cell C to deliver Cell C MiAssist, a value added service (VAS) mobile application to allow subscribers instant access to emergency services at the touch of a button. The new service is provided by Cell C and gives customers peace of mind...
Phone is still critical for business
OTEL Telecoms' Internet via LTE adds another layer of reliability to voice-based business communication that remains an important part of daily commercial life. LTE, or long-term evolution, is a 4G wireless technology commonly used to connect mobile phones, tablets,...
Understand your customer if you want to survive
Organisations that are not actively mining customer data and using that to support business decisions are missing out on valuable opportunities. They are also putting themselves at risk of not providing their customers with what they actually want and could lose those...
Broadlink expands microwave and fibre services
Telecommunications provider, Broadlink has announced its upgraded network expansion project has begun and already over 40 new high sites are live. This new look network is expanding the capabilities and product performance in new geographic areas with increased...
FM systems in Americas to top 16m
According to a new research report from the M2M/IoT analyst firm Berg Insight, the number of active fleet management systems deployed in commercial vehicle fleets in North America was 5,8-million in Q4-2015. Growing at a compound annual growth rate (CAGR) of 17%, this...
Sophos is a ‘Visionary’ for Enterprise Mobility Management
Gartner has named the Sophos a Visionary in the Magic Quadrant Report for Enterprise Mobility Management (EMM) Suites for the third year in a row. With its Sophos Mobile Control product, Sophos is the only endpoint and network security-focused vendor placed in this...
Zero Plus unveils first EFI LED printer in SA
Communications, printing and design services company Zero Plus has unveiled the first EFI H1625 LED printer in South Africa, acquired from EFI's sub-Saharan partner Bytes Document Solutions and its business partner Ivyline Technologies. Francois Coertze, production...
Fortinet achieves 99,9% security effectiveness score
NSS Lab's recent Data Centre Intrusion Prevention System (DCIPS) report and its Security Value Map reveals that Fortinet's FortiGate 3000D earned the highest ratings for Security Effectiveness, blocking 99,9% of exploits, and TCO (Total Cost of Ownership) per...
Security considerations for every call centre
With any IT infrastructure within a contact centre comes risk. And while this risk should not paralyse operations, it should be investigated carefully and practically to find the safest and most appropriate solution. According to Jed Hewson, co-founder of cloud-based...
Tips for winning in the retail space
Robbie Johnson, retail manager at Drive Control Corporation (DCC), examines the science of retail shopping. According to studies by leading consumer manufacturing companies, the majority of people look and then turn to the left when they enter a store. This is a very...
Senior Developer at Ntice Search – Gauteng Johannesburg
Job Opportunity: Intermediate/Senior Software Developer (C# & Azure)Are you a seasoned developer with a passion for innovation and a strong background in C# and Azure? We are a leading financial services company seeking an exceptional Intermediate/Senior Software...
Senior Test Analyst – Western Cape Cape Town
We are looking for a Senior Test Analyst to join our team based in South Africa. We can look at someone based anywhere in South Africa (ideally Cape Town or Johannesburg). The successful person must have experience Testing on AS400. Some experience with Automation...
CRM & Data Analyst
ENVIRONMENTOur client is all about blending technology and data to support a dynamic hospitality group with properties in South Africa, the UK, Italy, and Europe. They handle everything from tech and digital design to software engineering and data management. They're...
Enterprise Architect
The role overall plans, defines, governs and implements overarching enterprise guiding principles, standards and policies, maintenance and upkeep of networks and services. Specifically designs, develops, modifies, adapts and implements short and long-term solutions to...
Application Support Analyst
My client based in Cape Town is currently looking for an Intermediate Application Support Analyst to join them on a 6 month - 1 year contract IT Responsibilities Performing impact assessments on BAU changes and support requests received from business, clients and...
CRM & Data Analyst – Western Cape Cape Town
ENVIRONMENTOur client is all about blending technology and data to support a dynamic hospitality group with properties in South Africa, the UK, Italy, and Europe. They handle everything from tech and digital design to software engineering and data management. They're...
Enterprise Architect – Gauteng Johannesburg
The role overall plans, defines, governs and implements overarching enterprise guiding principles, standards and policies, maintenance and upkeep of networks and services. Specifically designs, develops, modifies, adapts and implements short and long-term solutions to...
Application Support Analyst – Western Cape Bellville
My client based in Cape Town is currently looking for an Intermediate Application Support Analyst to join them on a 6 month - 1 year contract IT Responsibilities Performing impact assessments on BAU changes and support requests received from business, clients and...
IT DESKTOP SUPPORT TECHNICIAN
A great opportunity for a top performing IT Desktop Support Technician to join our professional team, reporting to the IT Systems Administrator. Key Responsibilities:• Day to day support of end users and remote users.• Ensure system security and backup.• Hardware -...
BI Business Analyst (Master Data)
About Us:iOCO is a leading technology solutions provider, delivering innovative and data-driven solutions to our clients. We are seeking a skilled BI Business Analyst to join our team, where you will play a key role in ensuring data governance, quality, and master...
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