Broadband adoption ramps up in Africa
Kathy Gibson reports from Africa Tech Festival – Broadband is leading the connectivity charge in Africa as countries across the continent get access to fast networks. This was the overarching message from the Africa Broadband Forum 2024, held on the sidelines of the...
Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Geopolitical instability raises threat of catastrophic cyberattack
Geopolitical instability is exacerbating the risk of catastrophic cyberattacks, according to the Global Cybersecurity Outlook 2023 report, which was launched at the World Economic Forum Annual Meeting 2023 in Davos. Over 93% of cybersecurity experts and 86% of...
Personalisation, data security, speed drive customer loyalty amid uncertainty
A new global survey of 5000 consumers reveals critical changes to consumer spending amid inflation and economic uncertainty. These findings highlight current sentiment on spending and what it will take to earn consumer loyalty in 2023. Retail, travel, hospitality,...
2023 will see media blackmail, fake data leaks, more attacks via clouds
Cybercriminals will use media to blackmail organisations, alleged data leaks, and purchasing initial access to previously compromised companies on the darknet. These are among the threats that large business and government structures should prepare for in 2023,...
New 100-day goal set for faster, equitable pandemic response
Six years after its founding and three years after Covid-19 broke out in China, leading members of the Coalition for Epidemic Preparedness and Innovations (CEPI) and world leaders gathered at the 53rd World Economic Forum Annual Meeting in Davos to discuss what key...
AI helps to fight wildfires
A dramatic rise in the frequency and severity of wildfires is undermining efforts to reduce carbon dioxide (CO2) emissions in combating climate change. According to the United Nations Environment Programme (UNEP), 30% of the world's population is exposed to deadly...
With Earth at a tipping point, action is needed
The Greenland icesheet is warming four times faster than the planet as a whole, triggering a domino effect of interconnected disasters that threaten the viability of Earth's life-support systems on which human civilization depends, participants were told at a session...
Urgent action needed as world faces ‘category 5 storm’
In a wide-ranging address that touched on the most critical issues of our time, UN Secretary-General António Guterres has urged leaders gathered at the World Economic Forum meeting to take urgent action. Taking note of a range of critical threats facing the world,...
Satya Nadella says AI golden age has arrived
The artificial intelligence (AI) chatbot ChatGPT is capturing the world's imagination, having amassed 1-million users in just five days after its recent launch. It is one of a dozen AI-driven so-called "killer apps" that will transform human productivity and the...
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Nokia helps Safaricom to differentiate Kenya services
Safaricom, the largest integrated telecommunication service provider in East Africa, is improving services for more than 25-million subscribers in Kenya, thanks to Nokia's Customer Experience Management on Demand. With help from Nokia, Safaricom now uses big data...
You’ve been hacked, now what?
LinkedIn, Sony, the Clinton Foundation and many other companies have all been in the headlines for the past few years because they have been hacked - and users' details disseminated. The usual response to this sort of attack is for companies to increase security, put...
Why enterprise IT is attracting top development talent
In recent years, the sensational success stories of tech companies like Facebook and Apple have turned the general public's attention toward the inner workings of these types of companies - and more specifically, the talent driving them. While the founders and leaders...
SA Rugby, Nashua partner on Currie Cup
SA Rugby has welcomed Nashua to its family of partners, with the business solutions provider agreeing to a three-year sponsorship of the Currie Cup. The revamped Currie Cup competition consisting of nine teams in the Premier Division and six in the First Division,...
Automated payroll reduces pain for SMEs
One of technology's key gains is doing away with the time consuming and painful weekly or monthly manual payroll system, writes Sandra Swanepoel, MD of Sage HR & Payroll. Transforming HR and payroll with specialist solutions is not just about doing away with the...
UCS Solutions achieves PCI DSS v3.1 certification
UCS Solutions, a provider of IT services to the retail industry, has achieved Payment Card Industry Data Security Standard (PCI DSS) v3.1 audit certification and earning a license from Payment Association of South Africa (PASA). It's an important accomplishment for...
Customer experience: It’s not just about the customer
With customers increasingly expecting an intelligent environment across all touch points, businesses that have invested in a customer experience strategy are seeing a significant impact on their bottom line, writes Lourens Swanepoel, chief technology and innovation...
Peace of mind with Cell C MiAssist emergency app
Cellfind has partnered with Cell C to deliver Cell C MiAssist, a value added service (VAS) mobile application to allow subscribers instant access to emergency services at the touch of a button. The new service is provided by Cell C and gives customers peace of mind...
Phone is still critical for business
OTEL Telecoms' Internet via LTE adds another layer of reliability to voice-based business communication that remains an important part of daily commercial life. LTE, or long-term evolution, is a 4G wireless technology commonly used to connect mobile phones, tablets,...
Understand your customer if you want to survive
Organisations that are not actively mining customer data and using that to support business decisions are missing out on valuable opportunities. They are also putting themselves at risk of not providing their customers with what they actually want and could lose those...
Cobol Developer – Gauteng Johannesburg
Leading bank requires the skills of an experienced Cobol developer6 month renewable contractCobol IMS experience essential Desired Skills: Cobol ims Learn more/Apply for this position
2nd Line Systems Engineer – Western Cape Cape Town
ENVIRONMENT:A vibrant IT Support company in Cape Town is in search of an ambitious and proficient 2nd Line Systems Engineer to become a part of its team. The ideal candidate should have demonstrated experience as a 2nd Line Systems Engineer, emphasizing expertise in...
ERP Specialist – Gauteng Houghton Estate
The main purpose of your role as ERP and Systems Administrator is to offer IT related support to all employees. To control and co-ordinate the Information System's technical and support function by monitoring and maintaining the ERP systems in respect of breakdown and...
IT DevOps Engineer
Qualifications and Experience Requirements: BSc/MSc in Engineering/Computer Science or equivalent.Total 5+ years of solid experience in Oracle Cloud DR Implementations with strong technical skills in areas of SaaS Application Support, cloud engineering, infrastructure...
Senior Systems Administrator
Our client is looking for a Senior Systems Administrator who will be responsible for overseeing and maintaining the organization's IT infrastructure, ensuring the optimal performance, security, and reliability of systems, networks, and servers. This role involves...
System Administrator
Our client is looking for a motivated and detail-oriented Systems Administrator to join their IT team. The ideal candidate will assist in maintaining, monitoring, and supporting their IT infrastructure, including servers, networks, and user support systems.Job...
Data Architect
Looking for a data-driven adventure? Join South Africa's leading mobile network provider as a Data Architect! Your mission: Design and implement cutting-edge data solutions that power our mobile network. What's in it for you? Enjoy 24 days of annual leave, a hybrid...
IT DevOps Engineer – Gauteng Pretoria CBD
Qualifications and Experience Requirements: BSc/MSc in Engineering/Computer Science or equivalent.Total 5+ years of solid experience in Oracle Cloud DR Implementations with strong technical skills in areas of SaaS Application Support, cloud engineering, infrastructure...
Senior Systems Administrator – Remote Remote
Our client is looking for a Senior Systems Administrator who will be responsible for overseeing and maintaining the organization's IT infrastructure, ensuring the optimal performance, security, and reliability of systems, networks, and servers. This role involves...
System Administrator – Remote Remote
Our client is looking for a motivated and detail-oriented Systems Administrator to join their IT team. The ideal candidate will assist in maintaining, monitoring, and supporting their IT infrastructure, including servers, networks, and user support systems.Job...
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