FNB quickest in customer complaint resolution
The Ombudsman for Banking Services' annual report for 2023, has named FNB as the bank with the quickest turnaround time to close complaints. According to the report, FNB has a low percentage of referrals convert into formal complaints, indicating that the bank...
Vodacom earmarks R500m to expand connectivity in the Eastern Cape
Driving digital inclusion, Vodacom Eastern Cape will spend R500-million this financial year on modernising its network, energy projects, and accelerating broadband coverage across the region - particularly in townships and deep rural areas of the province. The bulk of...
Not many supply chain leaders have looked at climate change
Just 27% of supply chain leaders have conducted a climate change risk assessment to identify their most critical supply chain risks, according to a survey by Gartner. The survey among 320 supply chain leaders in December 2021 and January 2022 found that 18% of...
Cyber threats inside digital ecosystems an enterprise blind spot
Cyber executives may not be sufficiently prioritising threats from vulnerabilities within the value chain, beyond the immediate boundaries of their own organisations, finds the Risk & Cybersecurity Study by Tata Consultancy Services (TCS). When asked to rank where...
Africa faces growing cyber threat
The volume of threats facing organisations in Africa has grown exponentially over the past few years and there is a clearly visible linear relationship between the continent’s gross domestic product (GDP) and cybercrime – as one increases, so does the other. Yet only...
Climate change, AI will influence work in 2050
Climate change and artificial intelligence-enabled technology development will be key drivers of how work is organised and valued in 2050, but whether it will be a dystopian or progressive future will depend on how far South Africa democratises technology and...
Inflation, currency volatility to impact global IT spending growth
Worldwide IT spending is projected to total $4,5-trillion in 2022, an increase of 3% from 2021, according to the latest forecast by Gartner. While IT spending is expected to grow in 2022, it will be at a much slower pace than 2021 due to spending cutbacks on PCs,...
European investments in public cloud services will hit $113bn this year
According to the International Data Corporation (IDC)’s Worldwide Public Cloud Services Spending Guide, Public Cloud Services (PCS) spending in Europe will reach $113 billion in 2022 and will double to $$239 billion by 2026, growing at a 22% 5-year 2021-2026 CAGR....
Most tech purchases end in regret
As technology continues to become more critical to the business, technology customers have access to more options and information than ever before leading to more instances of buyer remorse. A massive 56% of organisations said they had a high degree of purchase regret...
Virtual, augmented-mixed reality set for 11-fold growth
The virtual reality (VR) and augmented-mixed reality (AR-MR) market is at the heart of futuristic digital transformation, offering immersive and assisted experiences through a 3D virtual environment inlaid within or on top of observable reality. Frost & Sullivan’s...
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Software projects versus software products
When building software solutions, whether internally or outsourced, much of the focus is often on enforcing budget and deadlines, or on risks, such as choosing and implementing the right methodologies, technologies and platforms. Included in this list of pitfalls is a...
Kasperky wins AV-Comparatives award
Kaspersky Internet Security has received AV-Comparatives’ highest Advanced+ award following the results of a study by the respected research laboratory. The study included a series of tests designed to evaluate the impact security software has on a PC’s performance....
SanDisk reaches 2bn microSD card milestone
SanDisk Corporation has announced it has shipped more than two-billion microSD cards since it started commercial shipment of the technology 10 years ago. The company commemorates this milestone on the eve of Mobile World Congress Shanghai. Invented by SanDisk in 2004,...
Reputable cloud providers key for banks
Cloud-based services have become increasingly popular among small and large businesses alike. This change in technology and regulation means that financial institutions are under pressure to source solutions that are flexible in meeting security risks. Banks need to...
Tsogo Sun, Decision Inc. improve invoicing
Decision Inc. has tailored a Microsoft SharePoint-based system to enable the Tsogo Sun group to more effectively process and manage travel agent invoices, significantly reducing debtor days. About the client Tsogo Sun is a premier gaming, hotel and entertainment group...
OfficeJet printers are ideal for SMEs
South Africa, and many other countries, has a thriving small to medium enterprise (SME) market and printing remains an essential part of everyday business for these companies, says Robbie Johnson, retail manager at DCC. However, quality is often of the utmost...
Surveillance improves sporting event safety
Major sporting events, including local and international rugby and soccer, attract thousands of spectators into stadiums across the country. Ensuring the safety and security of these audiences as well as the players can prove to be a challenging task, says Laurence...
Boost customer satisfaction with technology
Developments in technology and new business trends such as social networking and mobility have all resulted to make the customer king within the mobile-first, cloud-first era, says Leon Wright, Cloud & Enterprise Business Group lead at Microsoft South Africa....
Painting a picture with data
Visual data analytics is a lot like painting a picture. The image might not look like much in the beginning as you play around with different brush strokes, colours and materials. But after time, and with a little experimentation, a picture starts to take shape and...
New WorkCentre 3225 from Xerox
To give small businesses a competitive edge in today’s enterprise market, Bytes Document Solutions, the largest Xerox distributor in the world, has introduced the Xerox WorkCentre 3225 multifunction printer, with more features to support individual or small business...
IT Support Engineer at 360 Smart Networks
Microsoft Support Engineer - 2nd Shift (12 PM to 9 PM non-negotiable) 360 Smart Networks - MSP IT Firm based in Georgia, USA Do you live in Cape Town or its surrounds? Do you thrive on providing exceptional customer service? Do you have a passion for technology,...
Junior-Mid C#.Net Developer (JHB Hybrid)
ENVIRONMENT:A Boutique Software company seeks the coding talents of a highly ambitious Junior-Mid C#.Net Developer to join its Joburg team who will help design, develop and deliver cutting-edge high quality & reliable products and systems. Your role will require...
Senior Backend Developer
Approximately 10 years of hands-on development experience. Strong Integration Experience with multiple integration project completed. Minimum Requirements:Technical Experience• Extensive experience in the following is required; C#, ASP.Net, XML, XSLT, Web Services...
Data Analyst
Our client is seeking a Data driven individual to join their growing team as a Data Analyst. As a Data Analyst you will be responsible for managing the entire deliverable: from spec gathering, data collection, data cleaning and manipulation, analysis, and presentation...
IT Support Engineer at 360 Smart Networks – Western Cape Stellenbosch
Microsoft Support Engineer - 2nd Shift (12 PM to 9 PM non-negotiable) 360 Smart Networks - MSP IT Firm based in Georgia, USA Do you live in Cape Town or its surrounds? Do you thrive on providing exceptional customer service? Do you have a passion for technology,...
Junior-Mid C#.Net Developer (JHB Hybrid) – Gauteng Randburg
ENVIRONMENT:A Boutique Software company seeks the coding talents of a highly ambitious Junior-Mid C#.Net Developer to join its Joburg team who will help design, develop and deliver cutting-edge high quality & reliable products and systems. Your role will require...
Senior Backend Developer – Gauteng Johannesburg
Approximately 10 years of hands-on development experience. Strong Integration Experience with multiple integration project completed. Minimum Requirements:Technical Experience• Extensive experience in the following is required; C#, ASP.Net, XML, XSLT, Web Services...
Data Analyst – KwaZulu-Natal KwaZulu-Natal
Our client is seeking a Data driven individual to join their growing team as a Data Analyst. As a Data Analyst you will be responsible for managing the entire deliverable: from spec gathering, data collection, data cleaning and manipulation, analysis, and presentation...
Senior Java Developer
This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Development challenges will include new software development as well as...
IT Engineer
Hire Resolve is currently seeking an experienced IT Engineer to join our client's growing team. As an IT Engineer, you will be responsible for managing and maintaining the company's IT systems, infrastructure, and networks.RequirementsBachelor's degree in Computer...
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