Channel pivots to become trusted advisors
Technology channel companies are rapidly moving from a one-and-done, buy-and-install approach to becoming strategic advisors for SMBs, unlocking significant growth opportunities and paving the way for greater digital agility. This is according to a Sage report, "Small...
This is where GenAI will have the most impact
A recent survey of technology buyers worldwide found that technology decision making, financial and operational systems, and customer engagement, experience, and support are the three business areas where generative artificial intelligence (GenAI) is most likely to...
Shift in focus for leading IT organisations
The future of technology requires radical thinking, but as IT leaders act on a multitude of ideas to enhance their organisations, new data released today from SPR shows that some strategies will fare better than others in 2022 and beyond. The report, titled The 2022...
Insurance industry adapts to Africa’s unique challenges
Driven by technology, innovation and economic growth, the insurance industry in Sub-Saharan Africa is evolving, as highlighted by a new report by Standard Bank and Step Advisory. The report - The Rapid Evolution of Insurance in Africa - provides a deep dive of how the...
SA It industry needs to step up to save skills pipeline
The South African IT industry needs to move quickly to save the IT skills pipeline, or risk falling behind the world in terms of 4IR progress. This is according to Senele Goba, Director of 4IR Innovations, founder of Ososayensi Education Advancement NPO and board...
New Windows, Office 365 updates make hybrid work easier
In the wake of the Covid-19 pandemic, as the world strives to create a new normal, it’s becoming increasingly apparent that most companies are going to embrace some form of hybrid working. Panos Panay, executive vice-president and chief product officer at Microsoft,...
Impact and attitudes to fraud across the world and generations
Geographies and generations differ greatly in the frequency and impact of financial fraud, as well as their attitudes toward fraud detection and the institutions responsible for protecting them from bad actors. This is according to the 2022 IBM Global Financial Fraud...
Flaws in proactive customer service cause more harm than good
Two-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they needed additional information or confirmation, according to Gartner. This flawed approach to proactive customer service...
SA gets first Green Finance Taxonomy
South Africa has launched its first national Green Finance Taxonomy through which investors, issuers, lenders and other financial sector participants can track, monitor, and demonstrate the credentials of their green activities in a more confident and efficient way. A...
Strong growth for insurance telematics policies
According to a new research report from Berg Insight, the number of insurance telematics policies in force on the European market reached 16,1-million in Q4-2021. Growing at a compound annual growth rate (CAGR) of 21,5%, this number is expected to reach 35,1-million...
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Learning culture key in call centres
There are few workplaces that are as stressful as a telecoms operator’s call centre. When a telecoms subscriber phones in, they're often already disgruntled because there’s a problem with his or her service or bill. That means the agents in a telecoms call centre need...
Razer introduces new gaming mouse
Razer, a world leader in connected devices and software for gamers, today announced the launch of the Razer Naga Epic Chroma gaming mouse. The Razer Naga Epic Chroma showcases the new Chroma lighting on its tilt-click scroll wheel and mechanical thumb grid, a feature...
Reasons for start-up failure
While the small business sector is a rapidly growing sector in SA, unfortunately very few start-ups make it beyond their first year - and of those that do, only 50% survive past year three, says Darlene Menzies, CEO of SA developed business software product SMEasy....
Choosing an asset finance solution
Arranging finance for business equipment can seem like a daunting task. However, it doesn’t need to be. There is a range of flexible asset finance solutions to suit every organisation, and some, more than others, offer sound opportunities to put working capital to...
Kaymu offers e-commerce workshops
Kaymu, the leading online shopping community for emerging markets, has recently launched a series of workshops in different cities in Africa, entitled KaymuVarsity, with the aim of empowering sellers to boost their sales and customer numbers on the platform....
NetApp helps build hybrid cloud
NetApp has announced new software, services, and partnerships that simplify data management across clouds. The announcement included a powerful new version of the NetApp clustered Data ONTAP operating system, Cloud ONTAP, OnCommand Cloud Manager and NetApp Private...
Governments must leverage Open Source
Transformation is at the heart of government agenda, with service delivery improvement key among transformation initiatives. Embracing technology as an enabler of service delivery across the different spheres of government can assist with providing more effect and...
Mobile data encryption and performance
It seems as though there is a new security breach related to data traveling over the Internet almost every day, says Martin Walshaw, senior engineer at F5 Networks. Every day might be an exaggeration of reality, but if it happens to be your data that is stolen or...
Sophos grows network security portfolio
Sophos has announced additions to its range of SG Series firewall/UTM appliances, WiFi access points as well as a new dedicated virtual reporting appliance, Sophos iView. By extending its Network Security portfolio with new entry-level and enterprise class appliances,...
Digital leadership is critical
There’s no denying that digital technologies are changing the way that business is done across all industries. But to ensure they start to realise the benefits of this move now, companies need to make sure that they have the right kind of digital leadership, says...
Database Engineer
Job Title: Database EngineerHire Resolves client is seeking a highly skilled and experienced Database Engineer to join their team in Centurion, Gauteng. The ideal candidate will be responsible for the design, development, and maintenance of the organisation's database...
IT Desktop Support Technician
ENVIRONMENT:ENSURE daily tickets are completed and resolved within a reasonable time as your strong technical skills are sought to fill the role of an IT Desktop Support Technician for a dynamic Investment & Management Firm in Stellenbosch. You will provide...
Full Stack Developer
Are you a skilled Full Stack Developer looking for a new challenge? Join our reputable client's young and dynamic team where innovation meets opportunity! This position is based in Centurion. We're seeking a talented individual with a relevant skillset coupled with at...
Database Engineer – Gauteng Centurion
Job Title: Database EngineerHire Resolves client is seeking a highly skilled and experienced Database Engineer to join their team in Centurion, Gauteng. The ideal candidate will be responsible for the design, development, and maintenance of the organisation's database...
IT Desktop Support Technician – Western Cape Jamestown
ENVIRONMENT:ENSURE daily tickets are completed and resolved within a reasonable time as your strong technical skills are sought to fill the role of an IT Desktop Support Technician for a dynamic Investment & Management Firm in Stellenbosch. You will provide...
Full Stack Developer – Gauteng Centurion
Are you a skilled Full Stack Developer looking for a new challenge? Join our reputable client's young and dynamic team where innovation meets opportunity! This position is based in Centurion. We're seeking a talented individual with a relevant skillset coupled with at...
ICT Technician
Position: ICT TechnicianHire Resolves client is looking for a skilled ICT Technician to join their team in Durban, KwaZulu-Natal. The ideal candidate will have a strong technical background and be able to provide support and maintenance for all ICT systems within the...
Project Manager (Mycology 6 Months Contract)
Additional information:The Mycology Division aims to improve the outcomes of people affected by serious, life-threatening fungal diseases in South Africa and the African region through public health-focused epidemiological, clinical, and basic science research and...
ICT Technician – KwaZulu-Natal Durban
Position: ICT TechnicianHire Resolves client is looking for a skilled ICT Technician to join their team in Durban, KwaZulu-Natal. The ideal candidate will have a strong technical background and be able to provide support and maintenance for all ICT systems within the...
Project Manager (Mycology 6 Months Contract) – Gauteng Johannesburg
Additional information:The Mycology Division aims to improve the outcomes of people affected by serious, life-threatening fungal diseases in South Africa and the African region through public health-focused epidemiological, clinical, and basic science research and...
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