Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
Improved business confidence could be shaken by geopolitics
After remaining unchanged at 43 points in the fourth quarter of 2021, the RMB/BER Business Confidence Index (BCI) increased to 46 in the first quarter of 2022. Although this is just below the neutral-50 mark reached in the second half of last year, the latest reading...
Despite challenges, SA grows women business owners
Despite the gender gap and the impact of the Covid-19 pandemic, women in South Africa are making progress as entrepreneurs, indicating a strong will and determination to survive. This is according to the latest Mastercard Index of Women Entrepreneurs Index (MIWE),...
Inappropriate remuneration is the coalface of corruption
The litany of serious governance failures laid bare in the published elements of the Zondo Report is a wake-up for South Africa, and remuneration issues are at the heart of the problem - and it's solution. This is according to Dr Mark Bussin, executive committee...
First-time consumer credit defaults improve as economy re-opens
The rate people defaulted on their loans for the first time improved in the fourth quarter of 2021, according to Experian South Africa's Consumer Default Index (CDI). People defaulted on their loans at a lower rate than the fourth quarter of the previous year,...
Cybercrime set to spike in the wake of Ukrainian conflict
The financial pressure on Russia, as a result of global sanctions following the military conflict in Ukraine, is increasing to the point where cybercrime is now seen as a viable alternative to conventional revenue sources. This is according to Deon Smal, CEO of Cyber...
Industry leaders foster open ecosystem for chiplet design
Intel, along with Advanced Semiconductor Engineering (ASE), AMD, Arm, Google Cloud, Meta, Microsoft, Qualcomm, Samsung and Taiwan Semiconductor Manufacturing, have established an industry consortium to promote an open die-to-die interconnect standard called Universal...
IT security leaders lean on external support for threat intelligence
IT security leaders seeking to boost internal threat intelligence (TI) programs would prefer to delegate five out of eight major TI aspects to external vendors rather than develop them in-house, according to a commissioned survey conducted by Forrester Consulting on...
Eskom Expo to host research and innovation camps
The Eskom Expo for Young Scientists is hosting a number of Research and Innovation Camps around South Africa in a bid to equip budding researchers at schools with the tools to produce award-winning projects. A number of camps have already been held in the Free State,...
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Upskill contact centre agents online
Call centres are notorious for their turnover: the number of people who walk in and out the door is high. This situation can, however, be remedied if call centre agents are invested in and nurtured. As part of its strategy to change the face of contact centres and...
Accenture, Avanade win Microsoft awards
Accenture, a global management consulting, technology services and outsourcing company, and Avanade, a global business technology solutions and managed services provider, have been recognised by Microsoft as Alliance Partner of the Year for the eighth time. Microsoft...
Individual tax filing season begins
Are you one of those super-efficient individuals that submitted your tax return immediately when the season opened on 1 July 2014 or do you procrastinate, letting the looming deadline cause distress due to the possible penalties and fines for late submissions? This...
Schneider announces next-gen Smart-UPS
Schneider Electric, a global specialist in energy management, has announced that two next-generation models of its Smart-UPS uninterruptible power supply (UPS) units are now available locally.The Smart-UPS fifth generation models, the standard SMT and the extended run...
Consumers fight back on mobile billing
If you have noticed anything funny about your cellular bill lately, you may have been blind-sided by prevailing mobile data trends. This is according to Rob Lith, director at Connection Telecom.
Mobile, bandwidth, security key in telecoms
The telecommunications industry – which seems set for robust growth – will see the pressure to go increasingly mobile harder to manage as end-users become addicted to more connectivity and speed. This is according to Andrew van Niekerk, MD of Teleforge Communications,...
LG scoops seven TGI ICON brands
In the process of making sensible financial decision, South Africans have created 31 ICON brands and LG Electronics South Africa has won seven awards.ICON brands unite nations; cut across age, income, race and language spectrums. They define a common experience, often...
Panda Security launches PCOP version 7.0
Panda Security has announced major improvements to the new version 7.0 of Panda Cloud Office Protection (PCOP). The latest release includes improved reporting, with more visible and intuitive information about detections, arranged by threat level. Since the initial...
Why legally licensed spectrum matters
Choosing a wireless service provider isn’t that complicated. You want guaranteed uptime, speed and penetration, so you’re likely to choose a company whose name you recognise or that is at least recommended by a professional colleague, says Gary Woolley, CCO of...
Dream School SA grows impact with WeChat
The popular TV series Dream School SA has expanded its reach and impact through a partnership that takes additional content and audience engagement to mobile via WeChat.Dream School SA, a prime time series produced by Little Leo Films and being aired on SABC, is a...
Developer – Gauteng Midrand
Job Title: Android Developer - Health Services ProjectLocation: Midrand, OnsiteContract Position: 6 months with the possibility of extension. Company: NEC XONAbout the Company: NEC XON is a leading technology solutions provider dedicated to transforming Africa through...
Angular Developer – Gauteng Johannesburg Region
Are you ready to shape the web of tomorrow with Angular? We're seeking a developer to craft sleek, interactive experiences with the precision of a sculptor and the creativity of an artist. If you can code with the speed of a hummingbird and lead with the vision of an...
Junior Building Services Project Manager at Construct Executive Search – Gauteng Johannesburg
Applicants must have the following requirements: Must have a Diploma in Built Environment or Engineering.Must have 1-3 years of experience in building environments.Must have a valid driver's license. If you don't hear back from us within two weeks, please consider...
Senior Linux Engineer – Gauteng Johannesburg
We are seeking a highly skilled and motivated Linux Technical Manager to join our team. The ideal candidate will have an in-depth understanding of Network protocol and low latency speed. As the Linux Technical Manager, you will design and implement detailed solutions...
Application Specialist X-Ray
Well known and leading medical supplier requires an Application Specialist for the X-Ray Division.Must be familiar with General Radiography and Fluoroscopy equipment, both analogue as well as latest DR based digital systems, as well as CR products. Mammography and...
IT Specialist
Cape Town IT Specialist Role - Permanent Onsite PositionResponsibilities: Oversee IT infrastructure health, performance, security, and compliance.Ensure services meet business needs and regulatory standards.Manage full lifecycle of infrastructure services.Lead...
Senior Business Analyst (Hybrid – CPT/PTA)
Lead or participate in multiple projects by completing and updating necessary project documentation, managing project scope, determining priorities, and ensuring efficient and on-time delivery of project tasks and milestones.The role will be based in the Somerset...
Scrum Master at Parvana Recruitment
About our client:Join a thriving community of individuals transforming lives through direct selling. Since 1998, people have been changing their lives with our client, taking ownership of career opportunities provided, empowering them to earn a sustainable income and...
Software Developer
Intermediate Mobile Developer - Flutter & ReactGo where initiative is appreciatedR25 000 - R30 000 Including ProvidentTop Software Development House Specializing in the Development of various HR and Access Control Applications is looking for a Mobile Developer to...
Application Specialist X-Ray – Gauteng Midrand
Well known and leading medical supplier requires an Application Specialist for the X-Ray Division.Must be familiar with General Radiography and Fluoroscopy equipment, both analogue as well as latest DR based digital systems, as well as CR products. Mammography and...
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