AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
Healthy growth for digital healthcare SCM
The global digital healthcare supply chain management market is forecast to reach $5,4-billion by 2030 - growing at a CAGR of 9% from 2024 to 2030 - according to a new report by Grand View Research. Major factors driving the market growth include adopting the GS1...
WEF New Champions Chapter launches in SA
Risk Insights, a World Economic Forum (WEF) New Champions member, together with its strategic partners Imperial Logistics and Instinctif Partners, has announced the launch of the WEF New Champions Chapter in South Africa. The initiative forms part of The World...
Double-digit growth for global hardcopy peripherals
The worldwide hardcopy peripherals market expanded for the fourth quarter in a row in the second quarter of 2021 (2Q21) with shipments growing 13,4% year over year to nearly 22,9-million units. Shipment value also increased during the quarter with year-over-year...
Ethereum could exceed bitcoin’s value within five years
Ethereum will continue to outperform bitcoin in 2021 and will, ultimately, exceed its rival's value. This is the prediction from Nigel Green, chief executive and founder of deVere Group, who comments: "Ethereum (ETH) is outperforming bitcoin (BTC) and it can be...
Americans to spend more than $60bn on 5G smartphones
The global penetration of 5G is increasing as different regions continue to adapt the revolutionary technology. Consequently, most Americans are projected to spend more on 5G-enabled smartphones. According to data acquired by Finbold, Americans are expected to spend a...
Teraco completes hyper-connected Isando campus
Teraco Data Environments has completed the JB3 data centre facility, located within the Isando Campus in Ekurhuleni, east of Johannesburg. The multi-billion-rand facility represents a strategic addition to Platform Teraco, comprising 4 5000sqm of building structure, 1...
SA companies fork out record amounts for data breaches
Data breaches now cost South African companies R46-million on average, according to a study by IBM Security - the highest cost in the six-year history of the report. Based on in-depth analysis of real-world data breaches experienced by organisations in South Africa,...
Malware attacks in Africa on an upward track
Kaspersky research highlights that malware is rife across Africa with various countries exhibiting strong growth in all malware types in the first half of 2021, when compared to the same period last year. This is a 5% increase in the region, as cybercriminals and...
CES 2022 to goes live – but only for the vaccinated
CES is set to go ahead in Las Vegas from 5 to 8 January 2022 - but only vaccinated delegates will be allowed to attend. More than 1 000 companies, including major brands and start-ups, have committed to be in Las Vegas, where CES 2022 will feature the latest tech...
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Partnering with SMEs benefits business
High on the CIO’s wish list from a partner is personal support, agility and an understanding of the business’s unique strategic needs. SMEs can deliver these, says Elingo CEO Ian Goss-Ross. Bigger is not always better when it comes to ICT partners. When a corporate...
Bytes awarded NetApp’s Star Partner status
Bytes Systems Integration has become the first NetApp partner in South Africa, and only the third on the continent, to be awarded NetApp’s prestigious Star Partner status. Bytes was elevated to Star Partner status in June, after meeting the programme requirements and...
Norton 360 offers multi-platform protection
Norton by Symantec has announced the availability of Norton 360 Multi-Device, a comprehensive security solution that provides security across platforms and devices. For consumers who have multiple devices and want a simple, easy-to-use security solution, Norton 360...
Huawei launches transport market solutions
Huawei, a leading global information and communications technology (ICT) solutions provider, has launched its innovative eLTE solution in South Africa, at the Africa Transport and Infrastructure Show at the Sandton Convention Centre. Huawei’s eLTE, which features...
Are biometrics solutions really secure?
Biometric access control technology has experienced phenomenal growth in adoption in South Africa over the past few years, with an estimated 80% of all access control solutions using fingerprint readers and other biometrics to enhance security, says Kobus Le Roux,...
Pamoja links FlowCentric, Guideline BizTech
Advanced process technology, Rubi-Flow, from FlowCentric Technologies, a leading local provider of agile, robust, and easily-integrated business process management solutions is being used to automate and power the business process components of Guideline BizTech’s...
BlackBerry Jam sessions come to SA in July
The BlackBerry Jam Africa & Middle East Tour will come to South Africa in July providing South African developers a chance for more hands-on experience with the range of development tools available for the BlackBerry platform. The sessions will take place in...
Cooling modern data centres
Virtually all IT equipment is air-cooled, that is, each piece of IT equipment takes in ambient air and ejects waste heat into its exhaust air, says Kevin Dunlap, general manager of cooling solutions, and Neil Rasmussen, senior VP of innovation for Schneider Electric....
Cloud security key for company data
There’s been a proliferation of cloud service providers on the local scene and this has granted companies the privilege of greater choice around who to entrust their data. The right to choose is one that Richard Broeke from specialist managed IT security services...
New Xerox products offer colour efficiency
Bytes Document Solutions (BDS), the authorised Xerox distributor in 26 countries in sub-Saharan Africa, and a division of Bytes Technology Group, has launched several new printers and multi-function devices to help businesses create professional-looking documents...
Senior Manager: Enterprise Architecture, DevOps & BI – Gauteng Pretoria
About the role: Oversee the overall Enterprise Architecture, manage and coordinate various DevOps teams, and manage the design and implementation of bespoke mainframe/ERP systems, digital channels, other software development, including the Client Enterprise Data...
Service Desk Agents X3 – Gauteng
Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact.We are seeking X3 Service Desk Agents to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical issues and ensuring that our customers are always...
Business Analyst (FBA) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Senior Data Engineer
Purpose of the Position:The purpose of the Senior Data Engineer for Insights and Reporting role is to design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets. This individual will work closely...
Junior IT Administrator
Minimum Requirements:Matric / Grade 12 Relevant IT Qualifications: A+; N+; Security+; MCSA MCSE Experience knowledgeBasic Networking experience on domain networksExperience in Pastel accounting/ Payroll; Vanilla Payroll; CaseWare Working papers software (Highly...
Junior BI Developer
Our client is seeking a talented Junior Business Intelligence Developer who will be responsible for transforming raw data into visually appealing and informative dashboards using Qlik software. This position is ideal for individuals passionate about data...
Data Engineer
Is this you?Are you a pioneering Data Engineer with a flair for innovation and a passion for data quality? Our client is looking for a self-starter, someone who can independently navigate complex data landscapes and drive excellence in data integration and...
Senior Data Engineer – Gauteng Ferndale
Purpose of the Position:The purpose of the Senior Data Engineer for Insights and Reporting role is to design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets. This individual will work closely...
Junior IT Administrator – Eastern Cape East London
Minimum Requirements:Matric / Grade 12 Relevant IT Qualifications: A+; N+; Security+; MCSA MCSE Experience knowledgeBasic Networking experience on domain networksExperience in Pastel accounting/ Payroll; Vanilla Payroll; CaseWare Working papers software (Highly...
Junior BI Developer – Remote Remote
Our client is seeking a talented Junior Business Intelligence Developer who will be responsible for transforming raw data into visually appealing and informative dashboards using Qlik software. This position is ideal for individuals passionate about data...
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