Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
Battle over digital monopolies gets underway
The case for new regulation around the monopolisation of user data by big tech companies has never been stronger. While regulators have attempted to take on big tech before, the current rules mean we can only catch companies in the act, and it is imperative that new...
Stability slowly returns to vehicle sales
February last year was the last normalised sales month before lockdown regulations sent the motor industry spinning. Back then, the market declined just 0,7% against 2019, a far cry from the 13,3% decline in sales experienced this February compared to it. Relatively,...
B2B marketers need to understand customers’ shifting needs
B2B marketing leaders seeking to improve their B2B content strategy to resonate in times of disruption should focus on designing their strategy around customer behaviors that are likely to endure into the future. According to Gartner, this leads to content that is...
Shopping apps rank behind music apps
IMI's data analysed by the HelpCenter app team reveals that a sudden, pandemic-inspired shift to digital had a significant impact on consumer behaviour, boosting the downloads of shopping apps and making them rank second in popularity after music apps. Daily shopping...
Comet makes a pit stop near Jupiter’s asteroids
After traveling several billion miles toward the Sun, a wayward young comet-like object orbiting among the giant planets has found a temporary parking place along the way. The object has settled near a family of captured ancient asteroids, called Trojans, that are...
Threats expand to impact the edge and digital supply chains
Threat intelligence from the second half of 2020 demonstrates an unprecedented cyber threat landscape where cyber adversaries maximised the constantly expanding attack surface to scale threat efforts around the world. According to the latest semiannual FortiGuard Labs...
Stalkerware still an issue despite lockdowns
Stalkerware - secret surveillance software used in the field of domestic violence - remains a significant problem. According to a new Kaspersky report, a total of 53 870 mobile users were affected globally by stalkerware in 2020. The recent Kaspersky report, "The...
Modest increase in printer, copier sales
The worldwide hardcopy peripherals (HCP) market saw overall shipments grow 5,6% year over year to approximately 27-million units in the fourth quarter of 2020 (4Q20). Shipment value during the quarter declined 5,1% to $11,1-billion, according to the International Data...
More News Today
New insurance app offers instant assistance
According to the Apple App Store, downloads have doubled over the past year alone to reach 40-billion downloads in January 2013. In line with this shift, local underwriter MUA Insurance Acceptances has now launched a new mobile app that enables instant communication...
Syncrony operates online discount store
Syncrony, a leading national provider of Web design and content management services, as well as tablet and phone apps, now manages and operates ontheinternet.co.za. This is a local online store dedicated to providing consumers with discounted deals on a wide range of...
Oracle announces MySQL 5.6
Oracle has announced the general availability of MySQL 5.6, the world’s most popular open-source database. With increased performance, scalability, reliability and manageability, MySQL 5.6 helps users meet the most demanding Web, cloud and embedded application...
Survey: SaaS customer support lacking
According to a global research from the Enterprise Strategy Group (ESG), businesses increasingly value software as a service (SaaS) applications, but many enterprises are facing significant customer support challenges with their SaaS vendors, leading to low customer...
Why companies need a go-to-market plan
With the dawn of a new year, many new innovative startups are also bound to see the light as young entrepreneurs with stars in their eyes and dreams of becoming the next Bill Gates, Steve Jobs or Mark Shuttleworth, put their ideas into what they surely hope will...
Realtime bidding to change Web ad sales
Realtime bidding for online display advertising could help South African publishers to sell more of their inventory at a lower cost and for a higher price if it is wisely exploited. So says Attila Bernariusz, divisional head at Kagiso Digital, one of South Africa's...
DVT develops mobile app for MUA clients
MUA Insurance Acceptances, a leading insurance underwriter specialising in tailored personal lines insurance solutions for high net worth individuals, has launched a mobile application developed by DVT in an effort to streamline communications with its clients and...
Does cost efficiency cost money?
In the current economic climate, many organisations are driven to cut costs, save money and improve cost efficiency across the board. One area that is typically under scrutiny is IT, says Gerrit-Jan Albers, service delivery manager at RDB Consulting. As a result,...
Financial institution uses Quintica solution
Organisations in Africa, and in particular financial services institutions, face unique risks all of which lend themselves to developing and cementing business continuity plans to help guard operations in the event of incidents that could threaten operations. Recent...
Mazda wins with Oracle SPARC T4 servers
Mazda Motor Corporation has modernised and consolidated its Mazda Digital Innovation (MDI) system on Oracle’s SPARC T4-4 and T4-2 servers running Oracle Solaris 10. The MDI system is critical to Mazda product development and provides technologies which span the entire...
Intermediate Data Engineer: BluNova at Blue Label Telecoms – Gauteng Johannesburg
About companyBluNOVA is the data consolidating, insight generating and decision-making business unit within SA Telecoms giant Blue Labels Telecoms (BLT), a company founded by Mark and Brett Levy in 2001 to bridge the gap in South Africa's economic inequality allowing...
C/C++ Software Developers – Gauteng Johannesburg Region
Looking for exceptional C/C++ Developers who will be responsible for building and maintaining high-end software and embedded systems as well as for software development via collaborating with the relevant stakeholders. Key Requirements 5+ years' experienceBachelor's...
Retail IT Project Manager (Hybrid / Remote)
Hybrid - if based in DurbanRemote - if based anywhere else in South Africa8 to 12 month contractCoordinates all aspects of a product or service offering project for a client, from inception to installation.Installations may involve acceptance of capitalized equipment...
IT Support Technician
ENVIRONMENT:Our client, a registered Micro Insurer with its headquarters in Bellville, is actively seeking to appoint a positive and self-motivated individual for a position within their Information Technology Department as an IT Support Technician. The essential...
Sybase SQLAnywhere DBA
12 Month Contract role with company in the Financial Services sector. Sybase SQL Anywhere DBA. - Monitor performance, Backup, Disaster Recovery, Performance issues, Basic database development, Security issues, Draft policies & precures. Main Purpose of RoleThe...
ITC Technical Support at Paracon
Our esteemed client in the Financial Services industry in the Cape CBD is looking for an ICT Support Engineer for a 6 month contract Duties and Responsibilities: Provide General Desktop Support.Fast and effective problem resolution.Monitor Active Directory, Exchange,...
System Analyst – Ecommerce Application
N/Subs Well well-known International Company needs the skills of an experienced Systems Analyst with expertise in E-commerce and Web apps for online salesN/Subs Well well-known International Company needs the skills of an experienced Systems Analyst with expertise in...
Functional Analyst – Gauteng Pretoria CBD
Background The main purpose of these Functional Test Analysts is to develop end to end Test Cases and help provide quality systems to business problems for programme sky. Objectives of this Scope of WorkThe main purpose of this position is to plan and execute the...
Senior Full Stack Developer (Python & Angular) – Western Cape Woodstock
ENVIRONMENT:THE coding expertise of a forward-thinking Senior Full Stack Developer who's keen on contributing to a high-impact project is sought by a provider of Data-driven solutions with a global operational footprint. Joining a collaborative team, you will help...
Software Developer (Integration) – Eastern Cape Gqebera
SUMMARY: The primary purpose of this role is to be a great developer. You will form part of the Integration team and will regularly engage with your teammates and our clients to design, develop, test, implement and support the solutions that we have in place, and the...
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