GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
Energy drinks and sleepless nights – cybersecurity pros risk burnout
High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...
UCaaS drives scale, improves communication
Businesses are increasingly looking to unified communications as a service (UCaaS) as a cost-effective means of providing communications solutions that support enhanced productivity and collaboration. While the early part of the Covid-19 pandemic constrained the...
Mustek posts higher revenue, earnings
Mustek has posted revenue of R3,72-billion for the six months ended 31 December 2020, up 23,7% for the same period last year. It has also reported an operating profit of R214,96-million, up 84,6%. Headline earnings per share are 202.11 cents, up 166,7%, and basic...
Poor countries at risk with poor access to Covid vaccines
Poorer countries will most likely "bear the brunt of hundreds of thousands of needless deaths" from inequalities in access to Covid-19 vaccines. This dire warning was given by the Commonwealth Secretary-General Patricia Scotland in a video address to the High-Level...
Massive increase in TikTok user spending
Despite having a bleak outlook in 2020, TikTok ended the year on a high note and has embarked on an upward trajectory in 2021. According to the research data analysed and published by Comprar Acciones, TikTok was the top-grossing non-game mobile app globally in...
Acronis and BT collaborate on cyber protection
Cyber protection company Acronis will add its cyber protection solution for small businesses and small offices/home offices (SOHO) to BT’s portfolio of security services. The agreement comes after the busiest year of cyberattacks in the United Kingdom, as experts saw...
MEA shows strong growth for home, commercial PCs
The Middle East and Africa (MEA) personal computing devices (PCD) market, which is made up of desktops, notebooks, workstations, and tablets, recorded strong growth in the final quarter of 2020. The newly updated Worldwide Quarterly PCD Tracker from International Data...
What are the top emerging technologies for finance companies?
There's a widespread intent from financial organisations to invest in emerging technologies in the next three years, with cloud enterprise resource planning (ERP) being the most favored choice, according to Gartner. "Many finance organisations are trying to figure out...
IT security staff spend the most working time on hobbies
The vast majority (90%) of IT security staff in the META (Middle East, Turkey, Africa) region engage in leisure activities during working hours. Typically, these hobbies account for six hours a week, which is an hour more than staff across the company overall,...
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Microsoft, Indigo deliver low-cost broadband
Microsoft, in collaboration with the government of Kenya's Ministry of Information and Communications and Indigo Telecom, has announced the launch of a pilot project delivering low-cost wireless broadband access to previously unserved locations near Nanyuki and...
Sondéla Nature Reserve grows with Itec
Sondéla Nature Reserve has relied on Itec Pretoria East to keep its print infrastructure running for more than 20 years, thanks to the office automation company’s ability to provide it with flexible financing options as well as excellent support and service despite...
Infor announces SCE 10.2
Infor has announced an enhanced version of Infor Supply Chain Execution (SCE), to further reduce the complexity of warehousing and logistics management and clarify daily decision making. With more than 100 new core industry features, including mobile and voice...
2013: the year of maturing technologies
2012 was eventful in the technology space, and 2013 looks set to be another interesting year. Rather than providing a focus on a variety of new technologies, this year looks poised to be one of reaping the rewards of maturing solutions, says Richard Firth, CEO of MIP...
Safaricom awards contract to CommProve
Safaricom, Kenya’s leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom’s network....
Firms should count the cost of piracy
The cost of maritime piracy is substantial and can cause significant damage to a company’s bottom line. According to comments recently made by Russian Navy Rear Admiral Vasily Lyashok, Somali pirates have become more flexible, adaptable and better organised and have...
Defining process in process management
What is meant by business process, process improvement and process management? Business processes are collections of cross-functional activities that are the only way any organisation can exchange value with customers and other stakeholders. Business processes are...
Safety solutions for the connected mine
The global mining industry is characterised by several key trends, including geographical disparity, capital intensive operations, a declining skills base, high levels of safety risk and extreme complexity. In order to help address these unique characteristics,...
SMS boosts recruiting business
Nearly 90% of recruiters across the world reveal that text messaging helps their business by enhancing the speed of communication, according to Dialogue Communications, a leading specialist in global mobile messaging solutions. In a customer survey conducted at the...
Reach out to customers on Valentine’s Day
Has a bank manager ever given readers a hug? Or have the waiters at the neighbourhood coffee shop ever recited poetry to them? If the answers are "no" and "never", then readers are among millions of consumers who feel unloved by the retailers and service providers...
Software Engineer (C#) – Gauteng Johannesburg
ENVIRONMENT:A Joburg-based provider of advanced IOT technology is looking for a Software Engineer who thrives on meeting deadlines and delivering high performance. The role involves designing, developing, and maintaining software applications, as well as analysing...
SENIOR FRONT-END / FULL STACK DEVELOPER – Gauteng Menlyn
Role: Design and develop robust, testable, and maintainable software solutions.Document software, in particular business rules and key technical decisions.Research and make suggestions on how to improve our existing systems.Analyse, diagnose and resolve software...
Full Stack Developer – Gauteng Johannesburg
Min of 5-10 years java experience.Strong back end and front end development skillsStrong SQL skills, especially on MSSQLSolid experience in the following technologies:SOAMicroservicesDockerJavaAngularNodeJSBootstrapSpring...
Senior Full-Stack C# ASP.Net Developer (Remote)
About the clientOur client is an International company consisting of a team of driven, highly skilled developers. Working for our client, you will be exposed to the latest technology.What are we looking forA Senior Full-Stack C# ASP.Net Developer will be required to...
IT Support Manager at Ntice Search
Our client, a leader in the Foodservice Equipment industry, is looking for an IT Support Manager to join their team in Roodeport, Johannesburg. You will oversee the company's hardware, software and infrastructure. IT Support Manager responsibilities include monitoring...
Front-end Developer (Blazor)
SUMMARY:The main goal of this position is to combine technology and design to create inviting, easy-to-use websites for consumers. This role will form part of the IT Product team and will regularly engage with teammates and clients to design, develop, test, implement...
Senior Java Developer
Min of 5-10 years java experience.Strong back end and front end development skillsStrong SQL skills, especially on MSSQLSolid experience in the following technologies:SOAMicroservicesDockerJavaAngularNodeJSBootstrapSpring...
Senior Full-Stack C# ASP.Net Developer (Remote) – Western Cape Cape Town
About the clientOur client is an International company consisting of a team of driven, highly skilled developers. Working for our client, you will be exposed to the latest technology.What are we looking forA Senior Full-Stack C# ASP.Net Developer will be required to...
IT Support Manager at Ntice Search – Gauteng Johannesburg
Our client, a leader in the Foodservice Equipment industry, is looking for an IT Support Manager to join their team in Roodeport, Johannesburg. You will oversee the company's hardware, software and infrastructure. IT Support Manager responsibilities include monitoring...
Front-end Developer (Blazor) – Eastern Cape Gqebera
SUMMARY:The main goal of this position is to combine technology and design to create inviting, easy-to-use websites for consumers. This role will form part of the IT Product team and will regularly engage with teammates and clients to design, develop, test, implement...
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