Worldwide shipments of hardcopy peripherals declined 11,7% year over year to 19.5 million units in the second quarter of 2023 (2Q23). Shipment value also contracted 0,9% year over year during the quarter to $9.5 billion, according to new data from the International...

The countdown has begun for the 10th edition of the Fak'ugesi African Digital Innovation Festival, where the worlds of technology and creativity unite to shape a brighter future for Africa's digital landscape. With this year's theme, "More Flow", this landmark event...

With Black Friday around the corner, many businesses have adopted artificial intelligence (AI) to identify changing consumer trends and optimise sales. As businesses race to adopt this new technology, their ability to use it ethically - and in ways that generate trust...

External attacks on companies result in the most expensive cyber insurance losses but it is employee mistakes and technical problems that are the most frequent generator of claims by number. This is according to a new report from Allianz Global Corporate &...

Decades after emerging from under IT's wing, the cybersecurity profession has matured. Armed with the insight and foresight that only experience can provide; cybersecurity stands at a pivotal point for the industry,organisations and people it serves. Against the...

Ransomware and fast-changing attacker behaviours, from advanced to entry level, will shape the threat landscape and IT security in 2021. The Sophos 2021 Threat Report, written by SophosLabs security researchers, as well as Sophos' threat hunters, rapid responders, and...

Despite increased investments in a range of digital self-service capabilities, customer service and support (CSS) leaders continue to struggle with three failure points⁠ with self-service containment. According to Gartner, these failure points include external search,...

Worldwide shipments of hardcopy peripherals (HCP) increased for the first time since the second quarter of 2018, growing 8,6% year over year to nearly 26,2-million units in the third quarter of 2020 (3Q20). According to the International Data Corporation (IDC)...

A study commissioned by BNP Paribas Group South Africa and its consumer finance arm RCS have explored the long lasting and far-reaching effects of societal violence on communities and business in South Africa. The research was inspired by the work of the Whitaker...

Intel, Hewlett Packard Enterprise and Argonne National Laboratory are collaborating to build Aurora, an exascale computer system that will drive scientific breakthroughs, innovation and discovery. Aurora will be fueled by a future generation of Intel Xeon Scalable...