These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
NASA’s Mars helicopter survives first cold Martian night on its own
NASA’s Ingenuity Mars Helicopter has emerged from its first night on the surface of Mars. Evening temperatures at Jezero Crater can plunge as low as minus 90 degrees Celsius, which can freeze and crack unprotected electrical components and damage the onboard batteries...
LG closes mobile phone business
LG Electronics is closing its mobile business unit worldwide to focus on more strategic growth areas. In an official statement, the company says: "LG's strategic decision to exit the incredibly competitive mobile phone sector will enable the company to focus resources...
Conflict of approaches to security in META companies
Cybersecurity is managed by a dedicated department among half (58%) of enterprises in the META region, while only 25% of companies of this size have an in-house Security Operation Center (SOC) responsible for continuous monitoring and responding to security incidents....
Returning to sports or exercise after recovering from Covid-19
As Covid-19 affects everyone differently and the long-term effects are hard to predict, returning to exercise once recovered should be undertaken with great care, especially in the case of moderate to severe cases of Covid-19, says an expert from top US hospital,...
New car sales cause for celebration
As South Africa observed the first-year anniversary of the national lockdown, new vehicle sales have provided reason for the local car industry to celebrate. Twelve months ago, the country reeled to news of the pending lockdown as showrooms prepared to close their...
Self-healing living robots work together, record information
Scientists have created a new generation of biological – or living - robots that can assemble and heal themselves. The latest version of Xenobots are faster, live longer, and can now record information. Last year, a team of biologists and computer scientists from...
More solutions don’t provide better protection
The myth that simply adding more solutions will solve cybersecurity and data protection challenges has been debunked. Not only does investing in more solutions not deliver more protection, in many cases trying to manage protection across multiple solutions creates...
Despite paying ransom, few get their data back
Just under half (42%) of South African ransomware victims paid the ransom to restore access to their data last year, according to a global study of 15 000 consumers conducted by global security company Kaspersky. However, for 19% of those, paying the ransom did not...
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Systems Engineer
Key Responsibilities: Plan and execute assembly, integration, and verification of complicated systems, both in the laboratory and in the field.Responsible for systems engineering over multiple lifecycle phases with a strong ability to address the specialty engineering...
Power BI & SSRS Developer
ENVIRONMENT:A reputable Asset Management Group at the forefront of helping people and institutions achieve their investment goals seeks a highly talented Power BI & SSRS Developer to join its team. Your core role will entail being responsible for developing and...
Technical Specialist (Senior) Market Shaping (Wits RHI) – Gauteng Parktown
Main purpose of the job:Assume overall direct responsibility for the deliverable of the Market Shaping output, manage all milestones, timelines, and any emerging interdependenciesLead the implementation of the Market Shaping workingLocation:Parktown – JohannesburgKey...
Systems Engineer – Western Cape Cape Town CBD
Key Responsibilities: Plan and execute assembly, integration, and verification of complicated systems, both in the laboratory and in the field.Responsible for systems engineering over multiple lifecycle phases with a strong ability to address the specialty engineering...
Power BI & SSRS Developer – Western Cape Pinelands
ENVIRONMENT:A reputable Asset Management Group at the forefront of helping people and institutions achieve their investment goals seeks a highly talented Power BI & SSRS Developer to join its team. Your core role will entail being responsible for developing and...
Front End Developer at DAV
RESPONSIBILITIES Support the business in terms of App development initiatives and App maintenanceAll development must align with operational strategiesEstablishing technical specifications including productivity optimisation and quality control for client service...
Support Technician
"Join our dynamic team! We're seeking a skilled Support Technician to provide exceptional technical assistance to our clients. If you're passionate about troubleshooting and ensuring customer satisfaction, apply now to be a key player in our dedicated support team."...
Senior .NET Developer
Job Title: Senior .NET DeveloperLocation: Cape Town, South AfricaJob Summary:Hire Resolve's client is seeking a highly skilled and experienced Senior .NET Developer to join their dynamic team in Cape Town. The successful candidate will have a strong background in...
Front End Developer at DAV – KwaZulu-Natal Durban
RESPONSIBILITIES Support the business in terms of App development initiatives and App maintenanceAll development must align with operational strategiesEstablishing technical specifications including productivity optimisation and quality control for client service...
Support Technician – Gauteng Midrand
"Join our dynamic team! We're seeking a skilled Support Technician to provide exceptional technical assistance to our clients. If you're passionate about troubleshooting and ensuring customer satisfaction, apply now to be a key player in our dedicated support team."...
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