These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Tourist arrivals down 87% in January
The devastating impact of the Covid-19 pandemic on global tourism has carried on into 2021, with new data showing an 87% fall in international tourist arrivals in January as compared to 2020. The outlook for the rest of the year remain cautious as the World Tourism...
Strong sales for docking stations, mobile cases
Sales of mobile accessories, including docking stations and computer cases, have seen significant growth since the start of the pandemic, according to the latest data published by Context. "As the need for mobile devices has increased - driven by the rise of...
Apple posts record-high quarterly revenue
Apple reported a bright start to its fiscal year after a record-setting Q1 in the fiscal year 2021. Fiscal year Q1 which equates to a calendar year's Q4, is historically a strong period for Apple, including the biggest shopping days of the year such as Black Friday,...
Telkom included in transversal mobile contract
Telkom has been added as one of the official service providers, under the RT15-2021 transversal contract, to provide government institutions with mobile communication services for the period commencing 1 April 2021 and ending 31 March 2026. The Transversal Contract...
Government extends Vodacom’s RT15 contract
Four years after the Mobile Communication Services contract was established and awarded to Vodacom Business in 2016, National Treasury has awarded the company a new mobile communication services contract. This after government technology expenditure had been...
Targeted email attacks on the rise
Malicious users seem to have understood that adapting some of the tricks used by advance persistent threat (APT) groups works well in achieving a wide variety of their goals, such as using ransomware for targeted hits on organisations. According to Kaspersky...
Critical ICT skills are in short supply
South African organisations are still battling to attract and retain critical skills locally, with many turning to overseas markets to fill positions. This is among the findings from Xpatweb's Critical Skills Survey 2020/21, which highlights the most in demand scarce...
Issues to consider on World Backup Day
It's World Backup Day today (31 March), and IT organisations now have to consider the issue of backup against the backdrop of remote working forced on us by Covid-19. Bizmod Consuling's Abri Vermeulen says, that with the lockdown last year, many companies and...
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Application Specialist at DAV
Our client a leading player in the dynamic field of sustainable packaging, providing innovative solutions to organizations across industries is currently seeking a highly skilled and motivated Application Specialist to join their dedicated team.As an Application...
Technical Lead (CPT Hybrid)
ENVIRONMENT:YOUR expertise as a Technical Lead is sought by a forward-thinking FinTech company where your core role will be to ensure that their pod delivers the most valuable solutions by providing the technical context (trade-offs) and championing Engineering...
Junior Analyst
As Junior Investment Analyst, you will play a key role in supporting our client's investment team. Your responsibilities will include conducting financial due diligence, financial modeling and analysis, company and industry research, preparing investment papers and...
Application Specialist at DAV – Gauteng Springs
Our client a leading player in the dynamic field of sustainable packaging, providing innovative solutions to organizations across industries is currently seeking a highly skilled and motivated Application Specialist to join their dedicated team.As an Application...
Technical Lead (CPT Hybrid) – Western Cape Woodstock
ENVIRONMENT:YOUR expertise as a Technical Lead is sought by a forward-thinking FinTech company where your core role will be to ensure that their pod delivers the most valuable solutions by providing the technical context (trade-offs) and championing Engineering...
Junior Analyst – Western Cape Cape Town CBD
As Junior Investment Analyst, you will play a key role in supporting our client's investment team. Your responsibilities will include conducting financial due diligence, financial modeling and analysis, company and industry research, preparing investment papers and...
Junior PHP Developer
Role Purpose:Do you have PHP and web development experience? This may be a great place to kickstart your PHP engineering career.Requirements:1 to 3 Years PHP development experienceMatricIT Degree or Diploma Requirements:Good communication and problem-solving...
Intermediate Software Developer (CPT Hybrid)
ENVIRONMENT:Located in Cape Town, a company fuelled by a commitment to empower African entrepreneurs in the dynamic landscape of digital commerce is currently in search of an Intermediate Software Developer. The chosen candidate will collaborate extensively with the...
IT Intern at Leza – Legalwise
The purpose of this role is to fulfil an Internship function in respect of rendering IT hardware and software support and services through LegalWise, LEZA and LifeWise and Scorpion Legal. You will be responsible for: Setting-up and configuring computers and other...
Junior PHP Developer – Gauteng Primrose
Role Purpose:Do you have PHP and web development experience? This may be a great place to kickstart your PHP engineering career.Requirements:1 to 3 Years PHP development experienceMatricIT Degree or Diploma Requirements:Good communication and problem-solving...
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