Healthcare systems around the world are being put under increasing strain every year. Key challenges they face include overburdened medical staff and a steady rise in patients with chronic health conditions that require high levels of care. Digital health has long...

Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...

South Africa's flagship co.za Internet domain has from March 2020 to February 2021 experienced net growth of about 73 000 domain names, while renewals were 6,5% higher than the previous 12 months. The solid performance by co.za takes its current tally to over 1 300...

In view of the global Covid-19 pandemic, 44% of employees in South Africa are thinking of shifting to a new job in the next 12-months. According to Kaspersky's "Securing the Future of Work" report, the two biggest drivers that people stated for this career change are...

There's been a 48% surge in cyberattack volumes globally, since March 2020, with sudden increases in cyberattack volumes corresponding to spikes in Covid-19 infection rates in April and October. In sub-Saharan Africa there was a 41% increase in cyberattacks from 2019...

The GSMA's annual "State of the Industry Report on Mobile Money" reveals a dramatic acceleration in mobile transactions during the Covid-19 pandemic as lockdown restrictions limited access to cash and financial institutions. The report found that the number of...

Statistics South Africa (Stats SA) reported on 24 March that consumer price inflation declined from 3,2% y-o-y in January 2021 to 2,9% y-o-y in February. The latest reading was slightly below expectations (3% y-o-y) and the lowest reading in eight months, according to...

During the Covid-19 pandemic and lockdowns, working from home has taken off, with remote communications taking the place of physical meetings - and this has given rise to a condition that has come to be knows as Zoom anxiety. The widespread adoption of video calling...

are likely to see a pick-up in monthly economic activity, particularly for informal businesses. "According to the BankservAfrica Take-home Pay Index (BTPI), the average South African salary in nominal terms increased to R15 821 in February 2021, following the R15 608...

The rate at which people defaulted on their loans fell at the end of last year, primarily due to a combination of the impact of payment holidays and lenders tightening their criteria. This is according to Experian's Consumer Default Index (CDI) for quarter 4 (Q4)...