In 2027, AI could account for 20% of all business tech spend

In the coming year, CIOs and CISOs will face growing pressure to realise returns on their AI investments in infrastructure, security, digital sovereignty, and emerging technologies, according to Forrester’s 2027 technology and security predictions. Additionally, with...

Banks expect to hand decisions to AI – even if they can’t explain them

Banks are racing toward a future where AI no longer merely informs key credit, treasury, and risk decisions – it makes them autonomously. Yet AI governance is not keeping pace with adoption, according to new AI risk research by FT Longitude, SAS and Microsoft. Even as...

Mankind’s first journey to another star set for 2029 launch

Plans are underway for mankind’s first journey to another star – a trip that is expected to take about 80 000 years. The Fermi Explorer Mission, a nonprofit organisation, hopes to set off for Alpha Centauri by 2029. The more than 40-trillion kilometre journey is...

IT spend will breach $7trn for the first time in 2027

Worldwide IT spending is expected to reach $7,35-trillion in 2027, up 15% from 2026, according to the latest forecast by Gartner. “Collectively, the market forces are reinforcing spend around AI infrastructure, AI-enabled cloud platforms, and advanced software...

The most active malware in November

Check Point Software Technologies Ltdhas published its Global Threat Index for November 2023. Last month, researchers discovered a new AsyncRAT campaign where malicious HTML files were used to spread the covert malware. Meanwhile, JavaScript downloader, FakeUpdates,...

GenAI set to disrupt travel industry

With the arrival of generative AI in 2023, the technology has surged to the top of airport and airline agendas, with 97% of airlines planning a program to develop the technology. This has taken the limelight away from Metaverse, which was the focus for 2022....

Global cyber insurance market set for massive growth

Over the years, cyber attacks and data breaches became one of the biggest risks in the business sector, compromising sensitive data, and causing a massive financial hit to companies and organisations worldwide. As data applications and technology in the business...

How to leverage VoC for effective CX management

Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...

New momentum for vehicle sales forecast

New light vehicle sales of 83,4-million globally are forecast in 2021, up 9% from a 2020 projection of 76,5-million, as industry demand levels emerge next year in the wake of recovery from the Covid-19 pandemic – especially in major markets. The IHS Markit forecast...

Don’t neglect data protection, security in SaaS deployments

With the acceleration of digital transformation due to the Covid-19 pandemic, organisations have had to turn to technologies such as cloud computing to ensure business continuity and enable employees to work remotely. By Simon Williams, Metallic sales specialist UKI...

End of cheques a boost for digtial payments

By 1 January 2021, individual consumers and businesses will no longer be able to cash cheques in South Africa. This follows a joint announcement by the SARB, FSCA, PASA and BASA which confirmed that the issuing and acceptance or collection of cheques will cease from...

Phorpiex botnet returns, hits computers around the world

There has been a new surge in infections by the well-known Phorpiex botnet which has made it the month’s most prevalent malware, impacting 4% of organisations globally. Phorpiex was last seen in the Threat Index’s top 10 in June this year, according to Check Point...

Off-highway vehicle telematics to hit 9m by 2024

Berg Insight estimates that the global installed base of active off-highway vehicle telematics systems reached 4.4 million units in 2019. This includes connected units deployed on various off-highway vehicles across the construction, mining, agriculture and forestry...

Sales organisations lack standard definitions

Only 25% of organisations have a standard organization wide definition for sales metrics, according to Gartner. This lack of metric definition standardization is a key roadblock to sales analytics’ ability to drive commercial success. In fact, The Gartner State of...

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