By 2027, the Top 2000 companies in China will allocate over 50% of their core IT spend on AI initiatives, leading to double-digit increase in rate of product and process innovations. During the IDC FutureScape China event in Beijing, IDC local analysts also revealed...

The enterprise segment of the worldwide wireless local area network (WLAN) market declined 5,2% year over year to $2,5-billion in the third quarter of 2023 (3Q23), according to results published in the International Data Corporation (IDC) Worldwide Quarterly WLAN...

Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...

New light vehicle sales of 83,4-million globally are forecast in 2021, up 9% from a 2020 projection of 76,5-million, as industry demand levels emerge next year in the wake of recovery from the Covid-19 pandemic – especially in major markets. The IHS Markit forecast...

With the acceleration of digital transformation due to the Covid-19 pandemic, organisations have had to turn to technologies such as cloud computing to ensure business continuity and enable employees to work remotely. By Simon Williams, Metallic sales specialist UKI...

By 1 January 2021, individual consumers and businesses will no longer be able to cash cheques in South Africa. This follows a joint announcement by the SARB, FSCA, PASA and BASA which confirmed that the issuing and acceptance or collection of cheques will cease from...

There has been a new surge in infections by the well-known Phorpiex botnet which has made it the month’s most prevalent malware, impacting 4% of organisations globally. Phorpiex was last seen in the Threat Index’s top 10 in June this year, according to Check Point...

Berg Insight estimates that the global installed base of active off-highway vehicle telematics systems reached 4.4 million units in 2019. This includes connected units deployed on various off-highway vehicles across the construction, mining, agriculture and forestry...

Only 25% of organisations have a standard organization wide definition for sales metrics, according to Gartner. This lack of metric definition standardization is a key roadblock to sales analytics’ ability to drive commercial success. In fact, The Gartner State of...

As the world becomes more accustomed to the digital realm, people have become more reliant on the Internet to remain connected, work, shop and play - a reality that has been heightened by the global pandemic. In their research report, titled “Insights from the...