Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
How to measure data streaming ROI
Organisations measure their return on investment from both operational and business perspectives. This is one finding from a survey of 200 senior IT and data executives at large companies with an annual revenue of $50-million or more. The study, which was commissioned...
How AGOA expiry will impact African export diversification
Unless the African Growth and Opportunity Act (AGOA) is renewed, African exporters of agricultural products and light manufactures could face shrinking market access to the US, undermining prospects for diversification. This is according to a statement from United...
Global manufacturing faces rising cyberthreats
Once overlooked in favour of data-rich industries, today’s manufacturing industry has become one of the most attractive targets for cyberattackers – with factories caught in the crossfire of ransomware economics, geopolitical conflict, and global supply chain...
Shifting crime trends in SA – are you prepared?
The latest Governance, Public Safety and Justice Survey has revealed that despite slightly improved perceptions of safety within South African communities, housebreaking and burglaries remain a key concern. In 2024/2025, an estimated 1,5-million incidents were...
IBM and AMD collaborate with Zyphra on AI infrastructure
IBM and AMD have announced a collaboration to deliver advanced AI infrastructure to Zyphra, an open-source artificial intelligence (AI) research and product company based in San Francisco. Under a multi-year agreement between IBM and Zyphra, IBM is positioned to...
A new blueprint for optimum leadership
Given the current state of disruption in South Africa’s economic and political landscapes, traditional leadership frameworks are no longer enough to take the country forward, according to research by Dr Phyllis Ndlovu, CEO of Kisima Psychological Services, who says...
High demand drives new vehicle sales
New vehicle sales were up 24,3% in September to 54 700 units, by some margin (2 820 units) the highest-selling month so far this year. It was also the third consecutive month of volumes above 50 000 units and rounded out 12 months of continual growth for the new...
Technology, geopolitics, environment add to business risk
There has been a sharp rise in risks associated with geopolitical volatility and a broader shift in how organisations perceive and prioritise risk, according to AON’s 2025 edition of its Global Risk Management Survey, which has tracked the most-pressing risks for...
Bitcoin rallies on US government shutdown
Bitcoin will continue its upward price momentum as the US government shutdown grinds on. This is the prediction of Nigel Green, chief executive of deVere Group, who points out that the cryptocurrency pushed higher as the US Congress failed to secure a deal on funding,...
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Challenges and opportunities for emerging telcos
The African telecommunications market has seen significant consolidation over the past decade, characterised by mergers, acquisitions, and closures such as Telecel's acquisition of MTN's operations in Guinea-Bissau and Guinea Conakry; as well as its acquisition of...
Succession planning key to fast-tracking gender diversity
Despite the ongoing focus on gender diversity in the workplace, including fair remuneration and representation, the numbers continue to reflect glacial progress at best. According to The World Economic Forum's 2024 Global Gender Gap Report released last month, closing...
What business leaders need to know about AI in security
New artificial intelligence (AI) tools help criminals orchestrate elaborate frauds. Earlier this year, thieves made off with $25-million from engineering firm Arup, impersonating the company's CFO to manipulate an employee into transferring the money. More recently,...
Efficiency and scale drive innovation in West Africa
Organisations operating in the highly-competitive West African market are leveraging technology-led innovation to unlock significant efficiency gains and scale into new markets and capabilities. This was the key takeaway at SAP Innovation Day Nigeria, held in Lagos...
Vertiv tackles AI compute with high-density data centre solution
With demand for AI-ready data centre capacity outstripping supply, developers and operators are focused on bringing new capacity online as quickly as possible. To support this goal, Vertiv has launched the Vertiv MegaMod CoolChip, a liquid cooling-equipped...
Unlocking the transformative potential of AI
As artificial intelligence (AI) continues to supercharge every aspect of business and society, South Africa stands at a critical juncture. Rather than fearing job displacement, we can harness AI to drive widespread growth and prosperity. By fostering local innovation,...
Professionalising skills in the BPO sector will promote growth
Business process outsourcing (BPO) is a growth industry with many opportunities for young people to find sustainable, long-term employment opportunities regardless of their educational background. By Peter Andrew, CEO of CCI South Africa This is not a myopic industry...
ITAD governance crucial for ESG compliance
Neglecting Environmental, Social, and Governance (ESG) principles in ITAD can have disastrous consequences, including significant financial losses, legal troubles, and reputational damage. Gartner highlights that strong governance in ITAD is crucial for risk...
Businesses urged to strengthen security posture
Implementing a comprehensive approach to cybersecurity and data protection are the first proactive steps to strengthening the security posture of any business. Organisations such as the National Institute of Standards and Technology (NIST) Cybersecurity Framework 2.0...
Generalists are becoming the new MVPs at work
As economic uncertainty prevails and job cuts - or the threat of them - continue to loom large at workplaces in South Africa and across the globe, a new approach to futureproofing one's career and prospects is emerging: becoming a generalist. A generalist might sound...
D365 Business Analyst (Financial Module)
?? We're Hiring: Senior Business Analyst - D365 Finance Module - Contract position for 6 monthsOur client in the payment industry is looking for a Senior Business Analyst with expertise in Microsoft Dynamics 365 Finance to join their team.If you are a strategic...
Intermediate RPA Developer at Sabenza IT & Recruitment
Intermediate RPA Developer — Pretoria (Exciting Opportunity!)Are you passionate about automating processes, building resilient bots and using the Microsoft Power Platform to drive real business impact? Join a high-impact RPA team at SARS and help modernise how work...
Senior C# / .NET Developers at Sabenza IT & Recruitment – Western Cape Cape Town
Calling all full-stack developers who live and breathe C# and can tame the wildest of Blazor components! We're on the hunt for not one, but two Senior Developers to join a high-impact project that's set to disrupt the scene in all the right ways.You'll be hands-on in...
D365 Business Analyst (Financial Module) – Remote Remote
?? We're Hiring: Senior Business Analyst - D365 Finance Module - Contract position for 6 monthsOur client in the payment industry is looking for a Senior Business Analyst with expertise in Microsoft Dynamics 365 Finance to join their team.If you are a strategic...
Intermediate RPA Developer at Sabenza IT & Recruitment – Gauteng Pretoria
Intermediate RPA Developer — Pretoria (Exciting Opportunity!)Are you passionate about automating processes, building resilient bots and using the Microsoft Power Platform to drive real business impact? Join a high-impact RPA team at SARS and help modernise how work...
Full Stack BI / Data Warehouse Developer at Sabenza IT & Recruitment
Design and develop ETL, data integration, data warehouse, data models, and BI reporting solutions. Ensure quality, performance, and standards across the BI team and support junior developers.RequirementsResponsibilities Analyse, design, develop, troubleshoot, and...
D365 Data Specialist (Financial Module)
?? We're Hiring: Data Specialist D365 Finance Module - Contract position for 6 monthsIf you are passionate about data, finance, and technology, and want to make a real impact, we'd love to hear from you!Apply today and help our client transform financial operations...
Project Manager
Leading landscaping company is looking for a Project Manager to manage and oversee an Estate in Midrand.Direct Reports: 2 Assistant Managers, Workshop Manager, Administrative Support Staff, Site SupervisorsTeam Size: ±200 employeesKey ResponsibilitiesOperational &...
Full Stack BI / Data Warehouse Developer at Sabenza IT & Recruitment – Gauteng Johannesburg
Design and develop ETL, data integration, data warehouse, data models, and BI reporting solutions. Ensure quality, performance, and standards across the BI team and support junior developers.RequirementsResponsibilities Analyse, design, develop, troubleshoot, and...
D365 Data Specialist (Financial Module) – Remote Remote
?? We're Hiring: Data Specialist D365 Finance Module - Contract position for 6 monthsIf you are passionate about data, finance, and technology, and want to make a real impact, we'd love to hear from you!Apply today and help our client transform financial operations...
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