Connected rep strategy will vastly improve contact centre efficiency
By 2026, Gartner predicts customer service functions that implement the "connected rep" will improve contact centre efficiency by 30%. The connected rep is a strategy that enables customer service reps (CSRs) to perform high-quality assisted service at scale. It...
Cybersecurity pros warn against romanticising digital stalking
This month saw the start of the fourth season of the popular Netflix series You, with viewers tuning in once again to follow the exploits of Joe Goldberg, an obsessive young man going to extreme lengths to insert himself into the lives of those he is transfixed by....
Gartner lists IoT.nxt as notable vendor for IIoT
Gartner has listed South African IoT innovator IoT.nxt as a notable vendor for IIoT - mentioning it alongside the likes of Alibaba, ABB, Microsoft and Siemens - in its latest Magic Quadrant for IoT Platforms report. "The IoT.nxt offering spans the range of required...
Worldwide PC shipments tick up in Q2
After two quarters of decline, the worldwide PC market grew 1,5% in the second quarter of 2019, according to preliminary results by Gartner. Shipments totalled 63-million units in the second quarter of 2019, up from 62-million units in the second quarter of 2018....
Steps to conscious inclusion of women in the workplace
The business case has been broadcast - we need more women in leadership. Some think the problem has been solved, but the data tells us that this is not the case. Past research has pointed out problems with little help identifying solutions, meaning the world is stuck...
SA must grow next generation of data, AI scientists
South Africa must grow the next generation of data and AI scientists in the transport sector and rewrite the rule book for future mobility. This is according to Victor Radebe, founder of the not-for-profit Mobility Centre for Africa (MCA), commenting during his...
Investments, upstarts push 3D printer growth
Global 3D printer shipments were mixed in the first quarter with most unit growth coming from upstarts. While overall shipments were marginally down in Q1'9, mostly again due to the weakness in the high-volume Personal segment and a seasonal slowdown in Industrial...
Top start-ups compete for R10m funding
Andza, a competition which aims to develop South Africa's top entrepreneurs and fast-track them to success, will be open for entries until 19 July 2019. Andza offers South Africa's top start-ups the chance to be considered for R10 million in investment funding and...
New versions of FinSpy revealed
Kaspersky experts have uncovered new versions of the advanced malicious surveillance tool FinSpy. The new implants work on both iOS and Android devices, can monitor activity on almost all popular messaging services, including encrypted ones, and hide their traces...
Humans the biggest cause of breaches in the cloud
Incidents in public cloud infrastructure are more likely to happen because of a customer's employees rather than actions carried out by cloud providers. According to a new Kaspersky report, Understanding security of the cloud: from adoption benefits to threats and...
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Full Stack Developer (NodeJS & Angular) – Gauteng Johannesburg
ENVIRONMENT:Our client, a well-established management consulting firm specialising in the Banking and Insurance industry, is seeking a Full Stack Developer to join their team. You will be responsible for building innovative front and backend code. The ideal candidate...
Senior C# Back-End Developer – Remote – up to R500 per hour at e-Merge IT Recruitment
Be part of a company that is a huge believer in customer chemistry You will be working amongst the top developers in Johannesburg and get exposure to the latest technology. As a senior developer you will be working alongside other senior developers in the team and you...
CRM Architect
Company description: Capitec Bank is a leading South African retail bank that focuses on essential banking services and provides innovative transacting, savings, insurance and unsecured lending products to individuals. Capitec's mission is to make banking simple and...
Data Analyst
Role Purpose:As a data analyst, you will provide business intelligence and analytical support. As a Data Analyst, you'll work closely with other members of the team on projects that range from complex reports to simple ad-hoc queries. QualificationsBachelor's degree...
DevOps Engineer
ENVIRONMENT:A Digital Innovation, Development and Execution Partner is looking a talented DevOps Engineer with 3-4 years' experience to design, manage, deploy, and operate sophisticated large-scale transactional system architecture using leading cloud-based platforms....
Senior C# Back-End Developer – Remote – up to R500 per hour at e-Merge IT Recruitment – Gauteng Johannesburg
Be part of a company that is a huge believer in customer chemistry You will be working amongst the top developers in Johannesburg and get exposure to the latest technology. As a senior developer you will be working alongside other senior developers in the team and you...
CRM Architect – Western Cape Stellenbosch
Company description: Capitec Bank is a leading South African retail bank that focuses on essential banking services and provides innovative transacting, savings, insurance and unsecured lending products to individuals. Capitec's mission is to make banking simple and...
Data Analyst – Gauteng Midrand
Role Purpose:As a data analyst, you will provide business intelligence and analytical support. As a Data Analyst, you'll work closely with other members of the team on projects that range from complex reports to simple ad-hoc queries. QualificationsBachelor's degree...
DevOps Engineer – Western Cape Beacon Valley
ENVIRONMENT:A Digital Innovation, Development and Execution Partner is looking a talented DevOps Engineer with 3-4 years' experience to design, manage, deploy, and operate sophisticated large-scale transactional system architecture using leading cloud-based platforms....
Senior User Experience Designer
We are recruiting a Senior User Experience Designer to join our team on a remote opportunity. Senior User Experience Designer will lead a growing team of talented design professionals, providing mentorship to broaden their skills and manage their career growth....
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