Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
How to measure data streaming ROI
Organisations measure their return on investment from both operational and business perspectives. This is one finding from a survey of 200 senior IT and data executives at large companies with an annual revenue of $50-million or more. The study, which was commissioned...
US government takes 9,9% equity stake in Intel
The US government has officially taken a stake in Intel, making an effective $8,9-billion investment in the company’s common stock. The government’s equity stake will be funded by the remaining $5,7-billion in grants previously awarded, but not yet paid, to Intel...
Local research seeks African solutions for AI, IP
A researcher at the University of Pretoria (UP) has been awarded a R9,6-million (CA$740 300) grant to explore how intellectual property (IP) law and policy can be harnessed to support inclusive, sustainable and development-driven AI innovation across Africa. Professor...
5G adoption, high-end demand drive MEA smartphones
Smartphone sales in the Middle East and Africa (MEA) grew 3% year-on-year (YoY) in Q2 2025, the region’s second straight quarter of growth, according to the latest research from Counterpoint’s Market Monitor service. The increase was supported by Eid al-Adha sales and...
Maximising impact as a CSCO
Many chief supply chain officers (CSCOs) overestimate their effectiveness compared to C-suite perceptions, according to a survey by Gartner. The research group surveyed 201 executives, including CSCOs and C-suite executives, and found that three-quarters of CSCOs gave...
Kaspersky helps Interpol arrest 1 200 African cybercriminals
As part of its partnership with Interpol, Kaspersky recently participated in the law enforcement agency’s operation Serengeti 2.0 to combat cybercrime across the African continent, resulting in 1 209 arrests. Focused on several criminal activities which target both...
‘Best of the best’ scoop TICON Africa awards
Having considered 82 entries for this year’s Technology Information Confederation Africa (TICON Africa) awards, the institution has announced the winners in each category. David Gowu, president of TICON Africa, says the judges were overwhelmed by the sheer magnitude...
iStore Education launches 2025 Excellence in Education Awards
iStore Education is has launched the 2025 Excellence in Education Awards, a national celebration of educators and students who are redefining the learning experience through creative and impactful use of Apple technology. Now in its 17th year, the Awards continue to...
African Development Bank and Aerosense advance African drone technology
The African Development Bank and Aerosense have signed an agreement to advance cooperation and projects in drone technology in Africa. Aerosense is a Japanese company engaged in drone manufacturing. Representatives of both institutions signed a Letter of Intent on the...
More News Today
What is data encryption?
Keeping information from unauthorised eyes is a practice as old as recording information. Regents would add their seal into wax to stop snoops from reading orders. Warring nations spend great expense and effort to break the codes of their opponents. And in the modern...
Telco sector policy wins and losses for 2023
From a policy perspective, 2023 started with a lot of hope and ambition in the telecommunications sector, writes Nic Laschinger, chief technology officer of Euphoria Telecom. Following the Independent Communication Authority of South Africa (ICASA)’s successful...
Unshackle fleet operations with agile vehicle subscriptions
In the ever-accelerating race of business, the right vehicles are the lifeblood that keeps our operations in motion, propelling us towards meeting customer demands and seizing untapped opportunities. By Slade Thompson, GM: sales and marketing Kinto at Toyota South...
Why AI in insurance shouldn’t scare customers
Some call artificial intelligence (AI) the peak of human ingenuity. Although still in its infancy, the successes of AI are mounting. The technology’s ability to automate repetitive processes with intelligence makes it a decidedly disruptive power in many sectors. It...
Tough economic headwinds provide opportunities for customer-centric fintechs
At this time of the year there is usually a flurry of articles attempting to lay out trends to look out for in various industries over the coming months. This is a good exercise as it gets one thinking about industries broadly and technology specifically, writes Andy...
Video-based learning could transform education
Fuelled by digital technology and connectivity, video-based learning has emerged as a transformative force reshaping education and training to transcend the boundaries of traditional learning methods and offering a host of advantages for individuals and organisations...
Motivation, connection can ignite success
Organisations are in business to make money, but people remain central to success and ensuring that the organisation has what it takes to thrive, writes Phumzile Hlatshwayo, executive: human capital at Altron Systems Integration. Organisations want results....
Top concerns for SA internet users and what that means for business
When Vinton Cerf and Bob Kahn first invented the internet communication protocols we use today (back in 1980), I doubt they realised the impact this technology would have on our lives. By Ntai Khojane, regional sales executive for sub-Saharan Africa at Cisco As we...
The soaring impact of cloud ERP
In recent years, the cloud has emerged as an undeniable powerhouse in the enterprise resource planning (ERP) market, with projections indicating a staggering transformation from the current $64,7-billion valuation to an astounding $130-billion by 2027. By Rajnish...
2024 will see AI democratisation, expansion of modern edge, move to zero trust
In 2024, we can expect to see Generative AI move from disruption to optimisation, with the dialogue shifting from theory to practice. Meanwhile the edge platform approach will become more prevalent with companies and ecosystems delivering simpler edge platform-centric...
Project Manager (Data & Analytics) at Parvana Recruitment
About our client:An international and highly regarded organisation dedicated to "doing good" for society, they are renowned for their ethics, upliftment programs and while their tech environment is leading edge, this organisation is ideal for someone who wants to make...
Full Stack Developer (Senior) at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Business Analyst (Finance) at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
AI Specialist
Key Responsibilities:Design, develop, and deploy AI/ML models to solve business challenges.Conduct exploratory data analysis to identify trends and insights.Build predictive and prescriptive models for strategic planning and operational improvements.Apply decision...
Solutions Architect at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Project Manager (Data & Analytics) at Parvana Recruitment – Gauteng Johannesburg
About our client:An international and highly regarded organisation dedicated to "doing good" for society, they are renowned for their ethics, upliftment programs and while their tech environment is leading edge, this organisation is ideal for someone who wants to make...
Full Stack Developer (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Business Analyst (Finance) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
AI Specialist – Gauteng Braamfontein
Key Responsibilities:Design, develop, and deploy AI/ML models to solve business challenges.Conduct exploratory data analysis to identify trends and insights.Build predictive and prescriptive models for strategic planning and operational improvements.Apply decision...
Solutions Architect at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
View more career listings on our Careers Section