Poorest of the poor are still offline despite Covid connectivity boost
An estimated 37% of the world's population - or 2,9-billion people - have still never used the Internet. New data from the International Telecommunication Union (ITU), the United Nations specialized agency for information and communication technologies (ICTs), also...
Online Cyber Week sales hit record highs
In 2021, global online sales hit an all-time high of $275-billion, up 2% compared to 2020. This is among the findings from Salesforce's annual Cyber Week report, which analyses shopping data from over 1-billion shoppers on the Salesforce Customer 360 platform and...
Venters bow out as VCP buys into Altron
Allied Electronics has reached agreement with Value Capital Partners (VCP) regarding a capital investment of R400-million into Altron, subject to regulatory and shareholder approval. The investment will also see a change to the Altron control structure in line with...
SAP takes a bet on artificial intelligence
SAP is making a big bet on artificial intelligence (AI), and will launch its first solutions as soon as January 2017. Franck Cohen, president: Europe, Middle East and Africa at SAP, says the company will make its first products generally available next month. “This...
What are the hot consumer trends for 2017?
Artificial intelligence (AI) is an important theme this year and consumers see it playing a much more prominent role than before – both in society and at work. According to Ericsson Consumer Lab’s annual trend report, “The 10 Hot Consumer Trends for 2017 and Beyond”,...
Virtual reality, chatbots to dominate CX
The relationship brands have with their customers is set to undergo a technological revolution causing the number of human-to-human interactions to fall significantly, according to new research from Oracle. The Oracle report, “Can Virtual Experiences Replace...
Digital to influence 54% of retail sales by 2021
Digital assets will help all European retail sales grow from 42% in 2016 to 54% by 2021. These sales include both direct online sales (8%) as well as in-store sales that customers’ digital research has influenced (46%), according to new data from Forrester Research...
Kaspersky now holds 1bn items of malware
Kaspersky Lab’s cloud malware database now carries 1-billion malicious objects, including viruses, Trojans, backdoors, ransomware, and advertisement applications and their components. A fifth of these objects were discovered and identified as malicious by Astraea - a...
Digital transformation drives software sales
The Western European software market increased 4,6% year over year in constant currencies during the first half of 2016, according to the latest release of IDC’s Worldwide Semiannual Software Tracker. Total software revenues in Western Europe reached $48-billion...
Brace for a tough year in 2017
2017 is set to be another hard year for the South African IT industry – there will be growth, but it will take hard work and plenty of innovation to achieve it. Mark Walker, associate vice-president: sub-Saharan Africa, IDC Middle East, Africa and Turkey, points to...
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