Customer service jobs lost to AI are coming back
By 2027, 50% of companies that attributed headcount reduction to AI will rehire staff to perform similar functions, but under different job titles, according to Gartner. “While AI-driven layoffs have captured attention, the reality is more complex,” says Kathy Ross,...
AI to the fore as cyberattackers focus on Africa
Kathy Gibson reports - As artificial intelligence (AI) becomes more accessible and sophisticated, we are going to see it playing a bigger role in cyberattacks. Tony Anscombe, chief security evangelist at ESET, describes how AI malware has made an appearance and will...
PIC acquires major interest in Datatec
The Public Investment Corporation (PIC) has increased its shareholding in Datatec. The entity now owns 20,55% of the total issued ordinary shares in the company. Datatec has accordingly filed the required notices with the Takeover Regulation Panel. Datatec received...
CEOs take the lead as AI investment gains pace
Corporate AI investment is growing significantly and it’s not about to slow down. Companies are planning to double their spending on the technology in 2026, accounting for about 1,7% of revenues - more than twice the increase for 2025. Meanwhile, CEOs are rolling up...
Global AI spend could pass $2,5trn in 2026
Worldwide spending on AI is forecast to total $2,52-trillion in 2026, a 44% increase year-over-year, according to Gartner. "AI adoption is fundamentally shaped by the readiness of both human capital and organisational processes, not merely by financial investment,”...
These trends are shaping global trade in 2026
Slower growth, rising protectionism and structural shifts in value chains, services and regulation are redefining trade flows, creating new risks and opportunities. Global trade had a record year in 2025, with preliminary data pointing to a 7% increase to exceed $35...
Microsoft the most imitated brand in phishing attacks
Microsoft has once again ranked as the most impersonated brand, appearing in 22% of all phishing attempts during the quarter, according to the Brand Phishing Ranking for Q4 2025 released by Check Point Research (CPR). This continues a multi-quarter trend in which...
National campaign aims for safer solar PV
The South African Insurance Association (SAIA), in partnership with municipalities, national industry bodies, insurers, financial institutions, fire protection organisations, and civil society, has launched the Safe Solar PV & Storage campaign to promote safe,...
Telegram blocks are effective in reducing underground activity
Modern messengers, such as WhatsApp, Telegram, Signal and others, are often used for illicit purposes, but there are effective defenses that can help limit the damage. Kaspersky Digital Footprint Intelligence conducted an in-depth monitoring of over 800 blocked...
US, Taiwan sign new semiconductor deal
The US has reduced tariffs on Taiwan-made semiconductors, and Taiwan has promised to bring more chip manufacturing to the US. The American Institute in Taiwan and the Taipei Economic and Cultural Representative Office in the US yesterday (15 January 2026) signed a...
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Why entrepreneurs need mental mentors
Running a business is often portrayed as a path to independence and success. But behind the scenes, many entrepreneurs are quietly battling overwhelming levels of stress. In a survey of more than 400 early-stage startup founders, 72% reported that entrepreneurship has...
Private universities debut in SA
In a landmark development for South Africa’s tertiary education landscape, the Department of Higher Education and Training (DHET) has officially gazetted the Policy for the Recognition of South African Higher Education Institutional Types (Government Gazette No....
Talking still matters in an online world
The other day, I was trying to resolve a simple billing issue with an online subscription service, writes Warren Hawkins, MD of Euphoria Telecom. You know the kind of thing, the charge on the invoice didn’t match what I’d been billed the previous month, even though...
When cyber laws backfire …
Regulation was designed to protect customers, curb risk, and hold businesses accountable. But today, it’s often doing the opposite - creating impossible trade-offs, punishing transparency, and turning defenders into accidental offenders. By John Mc Loughlin, CEO of ...
How employers can respond to rising stress
Employee stress has been continually on the rise since the peak of the Covid-19 pandemic, making it a top priority for employers yet, mental health care continues to fall short. By Navlika Ratangee, MD of Lyra South Africa Despite 89% of employees globally...
AI paves the way for greener travel
As African businesses navigate the twin pressures of economic growth and climate responsibility, artificial intelligence (AI) is quietly revolutionising how – and why – we travel for work. In a region where fragmented infrastructure and complex travel logistics often...
Early engagement matters for cybersecurity in digital transformation
Digital transformation is reshaping industries. Organisations are investing in cloud, AI, and data analytics to drive growth and agility. By Gilchrist Mushwana, partner and national head of cybersecurity at BDO South Africa Yet, cybersecurity is often brought in too...
How under-siege retailers can fight cybercrime and fraud
So far in 2025, South African retailers are facing an unprecedented wave of cybercrime and fraud, as businesses battle a sophisticated and ever-evolving threat landscape. By Chandni Gopal, partner, Aaqilah Nagdee, senior associate, and Precious Maphupha, candidate...
A CX Hub could be your competitive advantage
Even as customer experience increasingly shifts from being a peripheral concern to being a foundational pillar of modern business strategy, many businesses are finding that their traditional customer service models and approaches are no longer meeting their needs. By...
Protect yourself from credit scams
Many South Africans are struggling with rising living costs and job insecurity. These pressures can leave even the most careful earners feeling desperate. Salem Nyati, consumer financial education specialist at Momentum Group, warns that fraudsters often target people...
Back-End Developer at Sabenza IT & Recruitment
Hey Backend Rockstar (or soon-to-be one)Want to code the future of mobility...We are hunting for a Back-End Developer who's ready to crank the volume on innovation, crush some serious Java + Quarkus code, and occasionally sneak in some Angular magic too. What's the...
Senior Information Security Engineer
The Senior Information Security Engineer is a strategic technical leader responsible for designing, implementing, and optimizing advanced security architectures across the company's hybrid infrastructure, applications, and cloud environments. This role drives security...
Intermediate Developer at Ability Executive Recruitment – Gauteng Pretoria
We are looking for an intermediate to senior experienced Full Stack Developer to join our dynamic team. The ideal candidate will be responsible for developing and maintaining features for our web-based system, in close collaboration with an existing team, utilising a...
Back-End Developer at Sabenza IT & Recruitment – Gauteng Pretoria
Hey Backend Rockstar (or soon-to-be one)Want to code the future of mobility...We are hunting for a Back-End Developer who's ready to crank the volume on innovation, crush some serious Java + Quarkus code, and occasionally sneak in some Angular magic too. What's the...
Senior Information Security Engineer – Remote Remote
The Senior Information Security Engineer is a strategic technical leader responsible for designing, implementing, and optimizing advanced security architectures across the company's hybrid infrastructure, applications, and cloud environments. This role drives security...
AI Developer (Azure)
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for an AI Developer (Azure) to join our financial services client based in Sandton on a hybrid contract role.What you will be...
Junior Applications Business Analyst LW
Collaborate with stakeholders to gather, analyse, and document business requirements for application projects.Support the design and implementation of business solutions that meet client needs.Assist in preparing functional specifications, user stories, and process...
AI Developer (Azure) – Remote Remote
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for an AI Developer (Azure) to join our financial services client based in Sandton on a hybrid contract role.What you will be...
Junior Applications Business Analyst LW – Gauteng Centurion
Collaborate with stakeholders to gather, analyse, and document business requirements for application projects.Support the design and implementation of business solutions that meet client needs.Assist in preparing functional specifications, user stories, and process...
Full Stack Developer (Senior) at Sabenza IT & Recruitment
We are looking for a Senior Full Stack Developer to work on a critical enterprise web platform providing secure single sign-on and access to multiple business services. The role spans backend, frontend, cloud, and operational support, and requires strong technical...
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