B2B sales organisations must deliver a seller-assisted digital buying experience to customers in order to succeed in today's digital-first environment, according to Gartner. This is because, while 43% of B2B customers prefer to not interact with a sales rep at all,...

The worldwide hardcopy peripherals market expanded for the third quarter in a row in the first quarter of 2021 (1Q21) with shipments growing 19,3% year over year to approximately 25,5-million units. Shipment value also increased during the quarter with year-over-year...

Dimension Data will take over as the new title partner  of Ryder Cycling, which owns and manages Team MTN-Qhubeka p/b Samsung, Africa’s only UCI Professional Continental Cycling Team. From 1 January 2016, the team’s new name will be Team Dimension Data. The team made...

Theft of online accounts is the biggest concern for users, according to results from a survey by Kaspersky Lan and B2B International to find out which cyber-threats Internet users are aware of, and which they fear the most. Hacking of accounts and malware designed to...

With consumer reports showing that South Africans are becoming more confident in online and mobile trading, online classifieds have become a prime destination for buying and selling electronic goods, particularly televisions. A number of electronic items make their...

Choosing a contact centre solutions partner in Europe, Middle East and Africa (EMEA) has become complex owing to the presence of myriad contact centre providers. Buyers will do their due diligence in assessing vendor capabilities irrespective of the deployment method....

The DA believes SABC COO Hlaudi Motsoeneng lied to Parliament about the SABS's finances and wants him to answer for it before the Communications Portfolio Committee. The SABC Annual Report tabled in Parliament indicates that the SABC suffered a R395-million loss in...

Telkom customers are set to receive double their Telkom Internet data allocation for free from 1 October 2015 to 31 March 2016. This means that customers on Telkom’s largest SoftCap package will now receive 1Tbof data per month. “The demand for data is infinite and...

According to a new IT spending forecast report published by IDC Energy Insights, total year-end IT spending by Western European utilities is expected to reach $18,4-billion by 2019, with an estimated 2014–2019 CAGR of 3,3%. Analyzing current IT spending, total...

Finding the balance between regulatory compliance and sound governance on one hand, and the cost of governance is not easy. Yes, it’s important to have control, says Get-It-Right’s Johann Botha. But it can also go too far and might even put companies out of business.