Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Xeon 6 with P-cores enable next-gen computing
Intel has launched Xeon 6 processors with Performance-cores (P-cores), enabling modernised infrastructures that meet the demands of next-gen workloads like AI, high-performing and efficient compute – from data centres to networks and edge to PC. “We are intensely...
King V Draft is open for public comment
The draft of the new version of the King Code – which positioned South Africa as a global leader in corporate governance just over three decades ago – is now available for public comment. The King V Draft is a revised and streamlined update of King IV. The King...
Mobile Web traffic hits new high
After peaking at nearly 60% in mid-2022, mobile web traffic took a downturn throughout 2023, slipping to 53%, a level last seen before the Covid-19 pandemic. However, things changed last year, with more people than ever using mobile devices to browse the web....
Your vehicle is more likely to be hijacked than stolen
Tracker’s vehicle crime statistics for July to December 2024 reveal that nationally, hijackings comprise 56% of all vehicle crime incidents, while theft accounts for 44%. However, hijacking becomes more pronounced when evaluating business-owned vehicles and specific...
Vumacam welcomes private CCTV draft by-laws
Vumacam has welcomed the City of Johannesburg’s publication of by-laws governing the use of CCTV in the city as a key step in making the city safer. The proposed by-laws will support the creation of a database of all registered CCTV cameras being used within...
Network International processes payments for MTN Fintech
Network International has been appointed as a payment processor – issuing partner for MTN Group Fintech, which provides mobile financial services in Africa. The partnership will focus on rolling out card issuance products across key MTN Fintech markets, starting with...
Apple to invest $500bn in US infrastructure
Apple has announced its largest-ever spend commitment, with plans to spend and invest more than $500-billion in the US over the next four years. “We are bullish on the future of American innovation, and we’re proud to build on our long-standing US investments with...
Humanoid robots get closer to reality, one step at a time
Humanoid robots are rapidly becoming a reality. Those built on Nvidia Isaac GR00T are already learning to walk, manipulate objects and otherwise interact with the real world. Gathering diverse and large datasets to train these sophisticated machines can be...
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Are your Excel spreadsheets a cybersecurity risk?
The use of spreadsheets in accounting and finance departments has vastly improved data analysis and enabled fast and accurate reporting, computing and information storage. Life without them is almost unthinkable. However, danger lurks within and although the use of...
With growing threats, CISOs change their posture to proactive
Every CISO and IT security professional knows that cyber risks are exploding, with cybercrime syndicates becoming increasingly aggressive and sophisticated. To their credit, security execs are putting out fires and putting mitigation measures in place as fast as they...
Indicators of Behaviour and the Diminishing Value of IOCs
How secure is your organisation if you can only stop attacks that have already been detected in other environments based on Indicators of Compromise (IOCs)? Secure enough, if those were the only attacks you needed to be concerned with. By Cybereason Sales Director for...
The ultimate security pincer movement
Cybersecurity is a battlefield. An alarming one. According to the Allianz Risk Barometer, the risk of a cybersecurity breach ranks higher than supply chain disruption, a natural disaster and even the Covid-19 pandemic. This is a reasonable concern, after all, 93% of...
How businesses can combat ‘quiet quitting’
Managers have seen more changes to their role over the past two years than they did during the last decade. Today their role has a dual purpose: to drive business growth and invest in their employees’ experience. By Zuko Mdwaba, area vice-president at Salesforce South...
The dangers of sharenting
Imagine that your entire life had been documented on social media. A dual line on a pregnancy test stick, signaling your existence. Your very first ultrasound scan, when you were little more than a hazy in utero blob. The day you were born, your parents proudly...
Education-specific VR headsets are designed for STEM
Sangari Education, distributor of the Veative virtual reality (VR) library of STEM-related content, has launched the Veative Edupro headset specifically for educational use. “While the Veative content can be used on many popular headsets, the EduPro provides a more...
Scinapse App provides in-race medical care
Digital innovation in healthcare is changing the patient journey for the better, sometimes in rather surprising ways. While there are many tech projects underway to reshape services at clinics and hospitals for greater efficiencies, as well as easier access to care...
NortonLifeLock appoints Digimune as African distributor
Digimune has been appointed as an official distribution partner for NortonLifeLock. The company will distribute Norton consumer and small business digital security solutions direct to customers and throughout the channel in Africa. Owned by NortonLifeLock, formerly...
African tech companies must work harder to attract and retain top talent
The past few years have been immense for the African tech space. By Natasha Netha, employee experience (EX) director at MFS Africa Thanks to substantial infrastructure investments, connectivity has become increasingly ubiquitous and affordable. The addressable market...
Project Manager (12 Months Contract – Wits Health Consortium)
Background:Wits Health Consortium (Pty) Limited ("WHC") is a wholly-owned Company of the University of the Witwatersrand, Johannesburg (South Africa) under its Faculty of Health SciencesWHC provides Faculty with a legal framework within which to operate the research...
Test Analyst (Intermediate) at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
ERP Consultant (Financial) – Gauteng Centurion
POSITION Financial Consultant My client is a consulting firm that is based in Centurion. They mainly design, implement and support ERP software for their clients.They currently have a need for somebody with a degree (BCom Financial or Accounting) or a qualified...
Project Manager (12 Months Contract – Wits Health Consortium) – Gauteng Parktown
Background:Wits Health Consortium (Pty) Limited ("WHC") is a wholly-owned Company of the University of the Witwatersrand, Johannesburg (South Africa) under its Faculty of Health SciencesWHC provides Faculty with a legal framework within which to operate the research...
Test Analyst (Intermediate) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Lead Developer
Lead Developer Help shape the future of travel tech with a scaling B2B SaaS leader Remote (South Africa-based preferred) | Salary: Market-related, negotiable About Our Client Our client is a fast-growing B2B SaaS company revolutionizing the travel industry through...
Infrastructure Architect
Infrastructure & Cloud Solutions ArchitectWe are seeking a highly skilled Infrastructure & Cloud Solutions Architect to define and lead the organization's infrastructure strategy across data centers, cloud platforms, and edge environments. This individual will...
Test Analyst (Senior) at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Lead Developer – Western Cape Cape Town Region
Lead Developer Help shape the future of travel tech with a scaling B2B SaaS leader Remote (South Africa-based preferred) | Salary: Market-related, negotiable About Our Client Our client is a fast-growing B2B SaaS company revolutionizing the travel industry through...
Infrastructure Architect – Gauteng Braamfontein
Infrastructure & Cloud Solutions ArchitectWe are seeking a highly skilled Infrastructure & Cloud Solutions Architect to define and lead the organization's infrastructure strategy across data centers, cloud platforms, and edge environments. This individual will...
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