NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
New initiative to drive intra-African trade
Looking to boost academic research output and increase collaboration between academia, industry, and policy makers across Africa in a bid to drive forward intra-African trade and industrialisation, Afreximbank - in collaboration with the African Union Commission and...
SA students advance to international round of a young researchers awards
Two Masters in Engineering students from Stellenbosch University, Yasmin de Raay and Chris Erasmus, have advanced to the international round of the 2025 Blue Sky Young Researchers and Innovation competition. Their projects impressed the Paper Manufacturers Association...
Using tariff volatility to drive competitive advantage
In the face of the most significant tariff changes proposed in the past 50 years, enterprises must be prepared to make strategic responses that go beyond either absorbing new costs or passing them on to customers, says Gartner. “Enterprises should recognise tariff...
Web3’s dark future … the perfect storm for cyberattacks
The financial and operational damage caused by data breaches is poised to worsen dramatically - fuelled by advancements in quantum computing, the Metaverse, and artificial intelligence (AI) – according to new research from security specialists Naoris Protocol. A new...
China’s smartphone market rebounds in 2024
According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, China's smartphone market shipped 76,4-million units in 4Q24, a 3,9% year-on-year (YoY) increase. This growth was driven by new product launches and...
WLAN market set to surge in 2025
Wireless LAN (WLAN) revenue is expected to grow 11% in 2025 after the 2024 contraction finally comes to an end, according to Dell’Oro Group, with WiFi 7 adoption shooting up and representing over a third of Indoor AP revenues. “The growth of WiFi 7 shipments has been...
These are SA’s best cities for tech jobs
Stellenbosch has been named the country’s up-and-coming technology powerhouse, boasting the highest number of tech jobs per capita. With an average of 36 tech-related jobs per 100 000 people, it has surpassed major cities like Johannesburg and Cape Town as a leading...
Heightened geopolitical tensions increase security risk ratings
While South Africa has a low rating for medical-related risk, mental health, climate change and security risks continue to rise. This is among the trends shown in the annual interactive Risk Map 2025 launched by Internation SOS. As global security and health risks...
More News Today
Keep your smart home devices out of the hands of hackers
In an increasingly connected world, it's becoming harder to find a home that doesn't have at least one smart device. In fact, research shows that, by 2026, there will be three million smart homes in South Africa. Whether it's a smart TV, a smart plug that lets you...
New fund targets early stage African AI start-ups
The Swedish AI Fund (SAIF) is an NGO with the purpose of providing financial aid, grants, and scholarships globally to those who are working, researching, and/or involved in the AI industry towards equality, safety, and security in the field of AI. To achieve this...
Digital platform launched for Miss SA 2022 entries
The Miss South Africa Organisation has launched the Miss South Africa App as the new content hub for all exclusive content, voting, and entries for Miss South Africa 2022. Entries for Miss South Africa 2022 open today (1 April 2022) and close at 23h00 on 30 April...
Chatbots could revolutionise retail and e-commerce
Considering that the retail industry is so competitive, a retailer's (in)ability to automate is often an indicator of their success or failure. By James Bayhack, sub-Saharan Africa director at CM.com And, even though retailers realise the importance of providing a...
Stop losing your customers
To stop losing customers and to succeed in an increasingly competitive B2B buying environment, ecommerce businesses need to focus on providing their customers with the right information that is specifically designed to enable them to buy. Today, sellers have far fewer...
Small shifts for big change …
In his number on New York Times bestseller, Atomic Habits, author James Clear talks about incremental shifts for massive outcomes. It is the tiny improvemen¬ts, he says, that aren't even noticeable at first, that create incredible change. By Chris Buchanan, client...
Enterprise networking and the rise of SD-WAN for the hybrid office
A fresh era of networking has arrived, introducing the hybrid framework and the hybrid office while reviving the capabilities of the software-defined wide area network (SD-WAN). By Amritesh Anand, associate vice-president: pre-sales at In2IT Technologies So, what does...
Tech meets physical security
Violent crime still plagues many South African businesses and homes despite the proliferation of security companies. This is mainly due to the mismatch between the product offering of the security company and the needs and requirements of their customers, says George...
Help protect your data this world backup day
With the number of digital screens increasing in families, the demand for reliable storage and easy backups grows as well. Keeping precious files organised and safely backed up shouldn't be a hassle, it should be easy to store important files properly. Considering 21%...
Tips to avoid backup disaster
People now create and generate over 1.8 zettabytes of data per year, and nearly 21% of people have never backed up their data. That's a concern considering 29% of data loss cases are caused by accident and 30% of all computers are already infected with malware. Pixar...
SQL DBA
An opportunity exists for a Database Administrator to work within a growing financial services organisation.Responsibilities:Implement appropriate designs for databases, data warehouses, marts, reports, and dashboardsSpecify database infrastructure requirementsDesign...
Sage X3 Developer – Hybrid South Africa
DBN000129 – Sage X3 Developer - Hybrid South Africa Purpose of the job:To design, develop, and maintain custom solutions within the Sage X3 ERP system to meet specific business needs. Required QualificationsA Bachelor's Degree in computer science or a related...
Junior & Intermediate Java Developer
Our client is seeking a passionate Intermediate/Junior Java Developer for a fully on-site role based in Pretoria. This is a great opportunity for someone looking to grow their skills in a stable environment with exciting projects. Key Requirements 2-3 years'...
SQL DBA – Gauteng Midrand
An opportunity exists for a Database Administrator to work within a growing financial services organisation.Responsibilities:Implement appropriate designs for databases, data warehouses, marts, reports, and dashboardsSpecify database infrastructure requirementsDesign...
Sage X3 Developer – Hybrid South Africa – Gauteng Boksburg
DBN000129 – Sage X3 Developer - Hybrid South Africa Purpose of the job:To design, develop, and maintain custom solutions within the Sage X3 ERP system to meet specific business needs. Required QualificationsA Bachelor's Degree in computer science or a related...
Junior & Intermediate Java Developer – Gauteng Pretoria Region
Our client is seeking a passionate Intermediate/Junior Java Developer for a fully on-site role based in Pretoria. This is a great opportunity for someone looking to grow their skills in a stable environment with exciting projects. Key Requirements 2-3 years'...
Tester at QES
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Warehouse Management Systems Experience / Onsite / South African CitizenIndustry: Supply ChainJob category: QA Test...
IOS Developer
ENVIRONMENT:A leading Security Solutions provider in Johannesburg is seeking a highly experienced and skilled Senior iOS Developer to join their team. The ideal candidate will have a strong understanding of Swift and SwiftUI and a proven track record of delivering...
Tester at QES – Western Cape Woodstock
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Warehouse Management Systems Experience / Onsite / South African CitizenIndustry: Supply ChainJob category: QA Test...
IOS Developer – Gauteng Randburg
ENVIRONMENT:A leading Security Solutions provider in Johannesburg is seeking a highly experienced and skilled Senior iOS Developer to join their team. The ideal candidate will have a strong understanding of Swift and SwiftUI and a proven track record of delivering...
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