These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
How to make practical and useful AI
Kathy Gibson reports from the Microsoft AI Tour – Artificial intelligence (AI) is not some magic wand that will take over the world of work – and it’s certainly not smarter than people. That is word from Scott Hanselmann, vice-president: developer community at...
AI is reshaping global labour markets – and many could fall behind
The most resilient labour markets combine traditional labour policies with strategic investments in AI and personalised, data-driven strategies. While a number of countries are thriving, some in sub-Saharan Africa are at risk of being left behind. This is the headline...
AI, cybersecurity drive SMB market
The small and medium-sized business (SMB) market is witnessing a growing emphasis on artificial intelligence (AI) and cybersecurity, with telecom service providers increasingly focusing on small office/home office (SOHO) businesses as the next key target. As AI and...
World leaders call for renewed global collaboration in the Intelligent Age
Klaus Schwab, World Economic Forum founder and chairman of the board of trustees, has called on the global community to rise to the moment with "constructive optimism". Opening the 55th annual meeting, Schwab urged stakeholders from all sectors – government, business,...
Evolving DevOps models set to formalise the developer process
The evolving DevOps landscape in 2025 will prioritize centralized developer portals, enhance integration expertise to drive enterprise digital transformation. With platform engineering playing a pivotal role, businesses are poised to overcome production...
Dubai chocolate lovers fall victim to scams
Consumers across the world are eager to indulge in Dubai’s luxurious chocolate – but cybercriminals are exploiting this trend to deceive unsuspecting buyers. Kaspersky experts have uncovered a series of scams related to the growing demand, ranging from impersonating...
Galaxy S25 puts AI centre stage
Samsung unveiled the Galaxy S25 series of phones at Unpacked 2025 event this week. Anisha Bhatia, senior technology analyst at GlobalData, offers her view: Samsung's Galaxy Unpacked 2025 event emphasized the significance of software and AI capabilities over hardware...
Professional development more vital than ever in age of AI
This year’s International Day of Education (Friday 24 January) spotlights the theme “AI and education: Preserving human agency in a world of automation”. The day emphasises the transformative power of education in fostering social impact through personalised digital...
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AI helps to combat persistent financial crime risk
Prior to the disruption caused by the pandemic over the past two years, fraud cost businesses more than $5-trillion annually. By Andrew Sangweni, business solutions manager: fraud and financial crime at SAS in South Africa But an increasingly distributed workforce...
Pillars of a well-architected framework
Regardless of the individual technologies, cloud strategies, or data-driven insights that have become key for today's organisational success, a well-architected framework is the foundation on which any IT environment must be built. By Constant Kannenberg, solutions...
The economic impact of connectivity in SA
As the world moves towards an increasingly digital future, expanded connectivity infrastructure has become a defining feature of a modern economy. By Steve Briggs, chief sales and marketing officer at Seacom It allows people and businesses across the globe to connect...
Maximise the impact of your skills development bursary programme
It's been over a year since the B-BBEE Codes were amended to include bursaries. Introduced to address the critical need to provide tertiary education to as many young South African's as possible, the local training industry has evolved to meet the increased demand....
AWS debuts Amazon Connect in SA
Amazon Web Services has announced the general availability of Amazon Connect in the AWS Africa (Cape Town) Region. Amazon Connect is an easy-to-use, highly scalable, and cost-effective omnichannel cloud contact center solution from AWS that helps companies provide...
The next wave of ransomware …
Ransomware as a trend will continue to affect businesses across the world in 2022 - with attack types and tactics from cybercriminals evolving all the time. By Edwin Weijdema, global technologist at Veeam As attacks get more sophisticated, so do the consequences of...
Procurement processes don’t have to be slow
What hampers the procurement process? And what factors negatively contribute to a company's supply chain and its partners? By Leon Steyn, CEO of Dante Deo Identifying and acknowledging them is the first step to mitigating their effects. At the same time, we must also...
What are the cybercrime trends for 2022?
This year will see cybercrime incidents, fallouts, and innovations rise to worrying new levels of sophistication and reach. F5 Labs assembled a group of experts to delve into the detail. Prediction 1: State-sponsored criminals will adopt cybercrime toolsets Advanced...
SLVA, BullWall partner to offer ransomware solution
SLVA Cybersecurity has announced a new partnership with Danish technology innovator BullWall to empower South African businesses with a last line of defense ransomware solution. Estimates suggest a ransomware attack occurs every 11 seconds globally and causes an...
Tech-savvy Nigerians look to government to deliver services digitally
As modern customers' expectations around brand engagement continue to evolve, governments must embrace communication strategies that will enable them to engage with their citizens in a fast, secure, and reliable way. By Chijioke Ugwuh, head of partnership development...
Senior Full Stack Developer
Our client is seeking a Senior Full Stack Developer with a strong backend focus for a hybrid role based in Johannesburg. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]NodejsTypescriptJavascriptReact Native/ReactJSApollo GraphQL & REST...
Lead SAP HCM Consultant
As a Lead Consultant you are responsible for consulting with Clients to develop the blueprint and capture the clients' system specifics for the successful integration our client's Payroll system.Implement the client's solution using our Client's Implementation...
Lead SAP HCM Consultant – Gauteng Waterkloof Ridge
As a Lead Consultant you are responsible for consulting with Clients to develop the blueprint and capture the clients' system specifics for the successful integration our client's Payroll system.Implement the client's solution using our Client's Implementation...
Senior Networks Engineer at The Foschini Group – Western Cape Cape Town
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Design, deploy, and maintain functional networks (LAN, WAN, WLAN, VPN) Configure and support network devices: routers, switches, firewalls, load balancers Monitor network performance and troubleshoot...
Reward Analyst at The Foschini Group
Package & RemunerationJOB DESCRIPTION We have an exciting opportunity to join our team a Reward Analyst. As a valued member of our HR Shared Service, you will play a pivotal role in providing exceptional service and fostering an outstanding employee experience for...
Reward Analyst at The Foschini Group – Western Cape Parow East
Package & RemunerationJOB DESCRIPTION We have an exciting opportunity to join our team a Reward Analyst. As a valued member of our HR Shared Service, you will play a pivotal role in providing exceptional service and fostering an outstanding employee experience for...
Senior Networks Engineer at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Design, deploy, and maintain functional networks (LAN, WAN, WLAN, VPN) Configure and support network devices: routers, switches, firewalls, load balancers Monitor network performance and troubleshoot...
Senior Software Engineer (.NET Framework) at The Foschini Group – Western Cape Cape Town
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Design, code, test, and implement APIs and applications in Finance Systems. Utilize C# with .NET Framework and .NET Core, along with REACT and [URL Removed] Collaborate with architecture and engineering...
Senior / Lead Agile Master at Sabenza IT & Recruitment – Gauteng Johannesburg
We are seeking an experienced and driven Agile Scrum Master / Team Lead to guide cross-functional teams in delivering high-impact projects. The ideal candidate brings strong Agile expertise, leadership ability, and a background in financial or demand planning...
Intermediate Java Developer (JHB Hybrid)
ENVIRONMENT:ENSURE high-performance scalability & security as you develop and maintain all client-facing web systems as the next Intermediate Java Developer wanted by a leader in Intelligent Security Solutions. You will also respond to any critical system failures...
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