Self-service and live chat to be top customer service technologies by 2027
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
FNB warns about new fraud
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
Nobel Prize in Chemistry goes to work on proteins and AI
The Royal Swedish Academy of Sciences has awarded the Nobel Prize in Chemistry 2024 to David Baker (half the prize) for work on computational protein design, and to Demis Hassabis and John M Jumper (sharing the other half) for protein structure prediction. Baker is...
Voting open for Channelwise Awards
It’s that time of year again, when South Africa’s IT reseller partners get to voice their opinion and vote for the vendors and distributors they most enjoy working with. Voting is now officially open for this year’s prestigious Channelwise Awards right here. “As we do...
SpaceX demonstrates Starship launch and catch
SpaceX has successfully demonstrated Starship’s ability to launch and return, caught by the arms of the launch and catch tower. The test on techniques fundamental to Starship and Super Heavy’s fully and rapidly reusable design was performed yesterday (13 October...
Engie starts construction of second new solar PV power plant
One of the country’s leading independent power producers, Engie, has started construction of the 75 MW Graspan Solar photovoltaic (PV) power plant in the Northern Cape. The solar plant will be built and operated by Engie in partnership with Pele Green Energy and is...
AMD launches 5th Gen AMD EPYC CPUs
AMD has announced the availability of the 5th Gen AMD EPYC processors, formerly codenamed “Turin”, designed for enterprise, AI and cloud. Using the “Zen 5” core architecture, compatible with the broadly deployed SP5 platform2 and offering a broad range of core counts...
Energy-efficiency, AI drive accelerated innovation
Nvidia’s accelerated computing isn’t just efficient. It’s critical to the next wave of industrial, scientific and healthcare transformations. This is the word from Bob Pette, Nvidia’s vice-president and GM of enterprise platforms, presenting the keynote address at the...
Solid growth predicted for customer data platforms
The global customer data platform (CDP) market is expected to reach $51,95-billion by 2030 -with a CAGR of 39,5% from 2024 to 2030 - according to a new report by Grand View Research. The growing demand for assimilating and storing unstructured and structured consumer...
Counting the global cost of digital exclusion
A staggering 627-million individuals globally – more than the populations of the US and Brazil combined - are excluded from essential digital services, including financial services, education, healthcare, and employment platforms. The is according to global full-cycle...
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Kaspersky strengthens West African footprint
As part of its strategy to grow its business in West Africa, Kaspersky has partnered with value-added distributor DataGroupIT who will provide the global cybersecurity company with access to new markets in Nigeria and Ghana. "DataGroupIT is a well-known distributor in...
Work from Anywhere Tech Talk Series – 5
Over the past year, it has become increasingly clear that digitising businesses was no longer a ‘nice to have’, but a necessity that needed to happen overnight. Episode 5: The promise of 5G Technology was the key enabler, keeping a remote knowledge workforce...
Youth development programme for supply chain skills
A youth development programme has been launched by SAPICS, the professional body for supply chain management, that aims to address youth unemployment in South Africa, the skills deficit in the supply chain field, and to ensure that young professionals are...
Accountancy a critical skill for SA
The Department of Home Affairs recently ended public commentary on the draft national Critical Skills List, which includes several common accountancy roles. "Due to a shortage of accountants, organisations are forced to source and recruit foreign nationals to fill the...
Syspro named a Momentum Grid leader in G2 report
Syspro has been included in G2's Spring 2021 Momentum Grid Report for ERP systems. The report provides a comparison of ERP vendors based on a software buyer composite score of five main criteria: employee growth, revenue growth, social growth, web growth, and...
Uber partners with Moove to help drivers buy cars
After successful launches in Nigeria and Ghana, Uber has extended its partnership with flexible car ownership company Moove, giving Uber Go drivers access to compact and cost-efficient vehicle choices, at an affordable rate. Uber rolled out Uber Go across South...
TWIMS receives multi-million rand investment
The advancement of manufacturing in South Africa and on the continent has received a significant boost from four of South Africa's leading manufacturers. Listed groups Illovo Africa, Metair, TFG and vehicle manufacturer, Toyota SA Motors (TSAM), together pledged an...
Yeastar chooses Huge Distribution as an official distributor in SA
SME PBX Systems and Unified Communications applications supplier Yeastar has appointed Huge Distribution as an official distributor in South Africa. Huge Distribution is part of the listed Huge Group of Companies and specialises in the distribution of a wide range of...
Datacentrix renews Trend Micro Platinum partner status
Datacentrix has once again secured the level of Platinum Partner with global leader in cybersecurity solutions Trend Micro. The company was the second local organisation to reach Platinum status initially in 2018. Rudie Raath, chief security officer at Datacentrix,...
Work from Anywhere Tech Talk Series – 4
Even before the exceptional circumstances of 2020 the adoption of Hybrid Cloud has been systematically growing and gaining traction. However, fuelled by the global pandemic, cloud computing has been pushed to the front of decision maker’s minds. Episode 4: Hybrid...
Mobile Developer at EnableSA (Pty) Ltd – Eastern Cape Gqebera
Our client in Port Elizabeth is looking for a talented and creative Mobile Developer to join their dynamic team! As a Mobile Developer you will be responsible for building and maintaining sleek and powerful mobile applications for both Android and IOS platforms. You...
Business Analyst IT
Introduction: PeopleSolved is currently recruiting for an intermediate Business Analyst with retail and financial services industry experience. This 6-12 month contract opportunity is on-site, in Durban. Our client is one of SA's leading retailers. Duties &...
Intermediate Full Stack Developers
Background & Responsibilities This role is for a client in the information technology sector, providing, integrating and enabling internal & financial systems to their growing client base of small and large businesses.Responsibilities will include the...
System Administrator (IBM Storwize)
Role: These include understanding storage concepts, virtualization, networking, and the specific features of Storwize models and SAN volume controller. They should also be able to manage, configure, and troubleshoot Storwize systems using both the GUI and CLI....
Business Analyst IT – KwaZulu-Natal Durban
Introduction: PeopleSolved is currently recruiting for an intermediate Business Analyst with retail and financial services industry experience. This 6-12 month contract opportunity is on-site, in Durban. Our client is one of SA's leading retailers. Duties &...
Intermediate Full Stack Developers – Gauteng Johannesburg
Background & Responsibilities This role is for a client in the information technology sector, providing, integrating and enabling internal & financial systems to their growing client base of small and large businesses.Responsibilities will include the...
System Administrator (IBM Storwize) – Remote Remote
Role: These include understanding storage concepts, virtualization, networking, and the specific features of Storwize models and SAN volume controller. They should also be able to manage, configure, and troubleshoot Storwize systems using both the GUI and CLI....
Data Analyst at Taylored Appointments
?? Data Analyst - R50K Package | Bryanston | Permanent | Financial Services Are you passionate about using data to uncover insights that drive real-world impact? Do you enjoy working in a fast-paced, dynamic environment where your work truly matters? We're looking for...
Business Analyst – Gauteng at Ntice Search
Our client, market leader in the South African Roadside Assistance Services, is currently recruiting a permanent position for a Business Analyst, based in Gauteng.At AA, the Business Analyst plays a critical role in bridging the gap between business needs and...
Data Analyst at Taylored Appointments – Gauteng Bryanston
?? Data Analyst - R50K Package | Bryanston | Permanent | Financial Services Are you passionate about using data to uncover insights that drive real-world impact? Do you enjoy working in a fast-paced, dynamic environment where your work truly matters? We're looking for...
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