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The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Revenue to hit $1bn as quantum breakthroughs advance

Worldwide, quantum computing revenue is projected to total $1,1-billion in 2027, according to Gartner. “Nations and businesses have scaled spending in quantum literacy, patents, partnerships, and early use-case exploration,” says Gaurav Gupta, vice-president analyst...

Specialist SQL DBA

Responsible for the effective administration and operation of Microsoft SQL databases in the company and provide database support to the Business Unit and end-usersCheck the performance and efficiency of the databases to meet end-user and application requirements,...

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Specialist SQL DBA – Gauteng Johannesburg

Responsible for the effective administration and operation of Microsoft SQL databases in the company and provide database support to the Business Unit and end-usersCheck the performance and efficiency of the databases to meet end-user and application requirements,...

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Mobile Developer at Datonomy Solutions

Proficient with Swift and Cocoa Touch. SwiftUI would be advantageous.Experience with iOS frameworks such as Core Data, Core Animation, etc.Understanding of Apple's design principles and interface guidelinesORProficient with Java and Android SDK. Android Compose would...

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Development Team Lead

Our client, specialists in Service Logistics is looking for a Development Team Lead to be their the point of contact for development affairs in SA and the point of contact with their product owners and core team in the Netherlands.Role Title: Development Team LeadAs...

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Development Team Lead – Western Cape Cape Town

Our client, specialists in Service Logistics is looking for a Development Team Lead to be their the point of contact for development affairs in SA and the point of contact with their product owners and core team in the Netherlands.Role Title: Development Team LeadAs...

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Technical Automation Analyst

Our client, a Company specializing in Intelligent Software Solutions is looking for a Technical Automation Analyst to join their team.Summary of Role and Context:The Technical Automation Analyst is responsible for a full range of activities which ensure the process...

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Business Analyst: Salesforce

One of South Africa's Banking Giants is looking for a Business Analyst with Salesforce experience to guide the critical evaluation of new and existing software / application solutions in the Bank.Purpose Statement Continuous business and industry research to guide the...

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