Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
DNS activity demonstrates the reach of cyberthreats
The threat landscape is full of moving targets. Over time, popular tools, tactics, and procedures change: malicious techniques shift to follow global trends, and often disappear or resurface, sometimes years down the line. To stay ahead of this ebb and flow, security...
SA firms boost efficiency with GenAI
A new study by the IBM Institute for Business Value found that surveyed CEOs are facing workforce, culture and regulation challenges as they act quickly to implement and scale generative AI (GenAI) across their organisations. The annual global study of 3 000 CEOs from...
Semiconductor industry sees major gains as memory demand skyrockets
The latest research from IDC - Worldwide Semiconductor Integrated Device Manufacturing Market: Top 10 Vendor Rankings and Insight 1Q24 - reveals significant trends in the semiconductor industry during the first quarter of 2024. The report highlights the normalisation...
Huge failure rate in logistics transformations
Seventy-six percent of logistics transformations never fully succeed - failing to meet critical budget, timeline, or key performance indicator (KPI) metrics, according to a new survey by Gartner. At a time when logistics leaders are regularly launching new...
Intel Foundry achieves major milestones
Intel has announced that its lead products on Intel 18A, Panther Lake (AI PC client processor) and Clearwater Forest (server processor), are out of the fab and have powered-on and booted operating systems. These milestones were achieved less than two quarters after...
Afreximbank to double intra-African trade financing
African Export-Import Bank (Afreximbank) plans to double its financing of intra-African trade from $20-billion in 2021 to $40-billion by 2026. This is according to Haytham ElMaayergi, Afreximbank's executive vice-president: global trade bank, addressing the African...
Africa faces unprecedent surge in mpox cases
The African region is experiencing an unprecedented increase in mpox cases since the start of 2024, with more countries previously unaffected by the disease reporting cases in an expanding spread of the virus. World Health Organisation (WHO) has elevated the mpox...
New insight into paediatric pain practices in SSA
Valuable insights into the management of paediatric pain in sub-Saharan Africa (SSA) have been highlighted in a survey conducted by Anisa Bhettay, a specialist anaesthetist affiliated with the Red Cross War Memorial Children's Hospital and the University of Cape Town...
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Sophos announces new sales leadership for EMEA
Kevin Isaac has joined Sophos as senior vice president of sales for Europe, Middle East and Africa (EMEA). "Kevin is a strategic addition to the Sophos senior leadership team, and his decades of expertise will be pivotal in helping partners evolve their security...
Philip Truter is SARS’ ‘orange jumpsuit’ example
The VBS Mutual Bank case gained massive momentum when state witness, Philip Truter, was sentenced on 7 October 2020 to an effective seven years in prison. By Roxanna Naidoo, admitted attorney at Tax Consulting SA Truter pleaded guilty to racketeering, fraud,...
Rectron partners with Desco to fight e-waste
E-waste is one of the fastest growing waste streams in the world. According to research conducted by the Bureau of International Recycling (BIR), globally generated e-waste will reach some 53.9 million tonnes by 2025. International E-Waste Day, which was introduced in...
First Distribution awarded Impro distribution for Africa
First Distribution has been awarded the Impro range of products for physical access control. Impro Technologies is one of the latest products to be distributed by First Distribution Digital Security and IoT division. Impro is a proudly South Africa product and leader...
Now is the time to maximise e-wallet growth
Covid has fast tracked both consumer and business digital adoption and the growth in e-wallets has been well documented. However, making the most of this conversion to digital payments depends on vendors thinking big and building sticky, says South African payment...
ITU drives skills debate
The International Telecommunication Union (ITU) has released the 2020 edition of "Digital Skills Insights", a collection of articles by international experts on the impact of digital transformation on capacity and skills development. In eight articles, the publication...
Tech Wise Solutions appointed as ImmuniWeb Gold Partner for Africa
Tech Wise Solutions has been awarded Gold Partner Status for the African region by Swiss global application security company, ImmuniWeb. ImmuniWeb develops machine learning and Artificial Intelligence (AI) technologies for application security testing, attack surface...
Recovery of the print, imaging and document industry is complex and long but encouraging
The initial economic impacts of the global pandemic are emerging and the production, direct-to-garment (DTG), and large and wide format sectors are among the many that have taken a hiding. By Chris de Beer, Africa regional manager at Infosource Some of the major South...
Hybrid cloud could drive government transformation in SA
Over the last few years there has been a significant shift in how the South African government has managed their IT requirements. By Mohammed Amin, senior vice-president: Middle East, Russia, Africa and Turkey (MERAT) at Dell Technologies. Previously technology was a...
Adaptive learning online high school launches in SA
Independent school Bridge House and edtech company Digemy, have joined forces to create ConnectEd, believed to be the first Independent Examinations Board (IEB) curriculum online high school in Africa to use a dynamic adaptive learning platform. The school will launch...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE
THE POSITION IS OPEN TO THE JOHANNESBURG REGION A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated individual who is a self-starter and...
Senior Developer (Front Arena Principal Engineer)
A leading force in the Financial and Banking sector is offering a permanent opportunity for a Front Arena Principal Engineer to join their growing team.This role presents a fantastic pathway toward a Head of Development position.The ideal candidate will provide...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE – Gauteng Johannesburg Region
THE POSITION IS OPEN TO THE JOHANNESBURG REGION A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated individual who is a self-starter and...
Senior Developer (Front Arena Principal Engineer) – Gauteng Johannesburg
A leading force in the Financial and Banking sector is offering a permanent opportunity for a Front Arena Principal Engineer to join their growing team.This role presents a fantastic pathway toward a Head of Development position.The ideal candidate will provide...
IT Support Administrator (Procurement)
We are seeking a IT Support Administrator (Procurement) to provide administrative support to the Technical Team, from initial enquiry, through the processing of quotations and sales documentation, to order, procurement and completion. Liaising with other departments...
IT Business Analyst
IT Business AnalystUnlock your potential in a tech-savvy team- Fully remote!R 760,000 - R 1,020,000 CTCJoin a leading company that offers a wide range of products focusing on customer service and expertise. This is an ideal opportunity to harness your IT skills in a...
IT Support Administrator (Procurement) – Eastern Cape East London
We are seeking a IT Support Administrator (Procurement) to provide administrative support to the Technical Team, from initial enquiry, through the processing of quotations and sales documentation, to order, procurement and completion. Liaising with other departments...
IT Business Analyst – Remote Remote
IT Business AnalystUnlock your potential in a tech-savvy team- Fully remote!R 760,000 - R 1,020,000 CTCJoin a leading company that offers a wide range of products focusing on customer service and expertise. This is an ideal opportunity to harness your IT skills in a...
Sales System Administrator
Job Specification Sales System Administrator? Managing OMS for both the Cape Town and Johannesburg branch.? Load products on Pastel, Meat Matrix and OMS.? Oversee product pricing and ensuring accuracy of products loaded on the system.? Double check if what is loaded...
Front End Developer
We are on the lookout for an exceptional Front-End Developer with strong mathematical aptitude and a polished academic background. This is an opportunity to work within a talented dev team, contributing to a cutting-edge, high-impact platform used globally by...
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