New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Africa under cyberattack
African organisations are feeling the pressure of the globe's highest number of cyberattacks during the last quarter. New Check Point Software Technologies data on Q2 2024 cyber-attack trends demonstrates that the rise in cyber-attacks is driven by increasing digital...
Cybercriminal activity on Telegram surges
Amid rising concerns about Telegram's security, the Kaspersky Digital Footprint Intelligence team analysed shadow Telegram channels. The findings reveal that cybercriminals are increasingly using Telegram as a platform for underground market activities. Cybercriminals...
Modest growth for digital printing
The global digital printing market size is anticipated to reach $57,03-billion by 2030, growing at a CAGR of 6,2% from 2024 to 2030, according to a new report by Grand View Research. The market is experiencing a surge in demand driven by several key factors. One of...
CNAPP market to surge on cloud security concerns
The cloud-native application protection platform (CNAPP) market is poised for substantial growth, projected to rise from $2-billion in 2023 to $6-billion in 2028, representing a 25% compounded annual growth rate (CAGR). This surge is primarily driven by enterprises...
GenAI becomes a priority in healthcare, life sciences budgets
Over half of healthcare and life sciences organisations in Asia/Pacific are planning to have dedicated budgets for GenAI projects for timely investments, according to a recent IDC report, GenAI in Healthcare and Life Sciences: Current Trends and Future Potential in...
Commercial display market set to reach $78bn
The global commercial display market size is anticipated to reach $78,48-billion by 2030 and is projected to grow at a CAGR of 6,5% from 2024 to 2030, according to the new report by Grand View Research. As businesses embrace digital technologies to stay competitive...
As hybrid working steps up, CEOs see productivity gains
New research has revealed that nine in 10 CEOs have adopted hybrid working (91%), with three quarters saying this has led to an improvement in productivity (75%) and staff retention (76%). The latest C-suite-focused study, undertaken by International Workplace Group...
Planetary defense will be on hand for 2029 asteroid near-miss
30 years ago, on 16 July 1994, astronomers watched in awe as the first of many pieces of the Shoemaker-Levy 9 comet slammed into Jupiter with incredible force. The event sparked intense interest in the field of planetary defence as people asked: "Could we do anything...
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Zindi launches platform to place Africa’s data science talent
Zindi has launched its new recruitment platform to help organisations around the world find the data science talent they need. Zindi will draw on its community of more than 18 000 data scientists across Africa and the rest of the world to match companies and...
POPI is here: step-up IT security for compliance
Email security, archiving, and data loss prevention should be high on the agenda for South African companies with the Protection of Public Information (POPI) Act having commenced on 1 July 2020. Companies now have less than a year to get fully compliant, says Michael...
First Distribution signs up Supermicro for Africa
First Distribution, a leading pan-African distributor for cybersecurity, datacentre, enterprise and cloud solutions, has signed an agreement to distribute Supermicro offerings into West, East, Central and South Africa. Supermicro is a global leader and leading...
Huawei Mobile Services adds a browser
Huawei has introduced its own secure, high-speed web browser designed specifically for the Huawei Mobile Services (HMS) ecosystem as the official browser on Huawei devices. Huawei Browser includes Internet browsing, searching, and privacy protection. Features include...
Datacentrix is Veeam’s top African subscription reseller
Datacentrix has been selected as the Subscription Reseller Partner of 2019 in Africa by Veeam Software. The annual awards recognise Africa's Veeam Value-Added Resellers (VVARs) and Veeam Cloud & Service Provider (VCSP) partners who have not only demonstrated...
The customer is always fast
The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer demand is dictating the rise in real-time...
How employers can help stressed staff
If your organisation has staff who are financially stressed, you are losing out on productive working time. In fact, as many as half of all financially stressed employees spend three hours or more at work each week thinking about or dealing with personal financial...
Salesforce adds AI to field service
Salesforce has launched the next generation of Salesforce Field Service, equipping teams across industries with AI-powered tools to deliver trusted, mission-critical field service. By Mark Cattini, senior vice-president: field service management at Salesforce...
Data protection compliance portal launched for direct marketers
Members of the Direct Marketing Association of SA (DMASA) now have access to a handy online tool-kit that assesses their compliance with the Protection of Personal Information (POPI) Act in minutes. By clicking on https://dmasacomplianceportal.org/DMASA and answering...
Partnership culminates in RIB CCS rebrand
Construction Computer Software (CCS) is taking on a new identity as RIB CCS. This is after the company's recent partnership and 100% acquisition by building and construction industry software multinational RIB Software. Andrew Skudder, CEO of RIB CCS, says the...
Project Manager
Is this you? You are a strategic thinker, an excellent communicator, and a natural leader. You thrive in a high-performance environment and are passionate about delivering projects on time, within scope and budget. You combine your engineering expertise with an astute...
UI/UX Designer (with Front-End Development Knowledge)
We are looking for a skilled and creative UI/UX Designer with front-end development experience to join our team. The ideal candidate will be passionate about creating intuitive and engaging digital experiences. You'll work closely with developers, product managers,...
Lead .Net Developer – Gauteng Midrand
We are looking for a Senior or Lead .Net Developer to join our team and Lead the way in software development and deliver cutting-edge solutions. Someone with both Web and Mobile (.Net Maui) Development experience. Should you be interested in this opportunity, and the...
Project Manager – Western Cape Cape Town Region
Is this you? You are a strategic thinker, an excellent communicator, and a natural leader. You thrive in a high-performance environment and are passionate about delivering projects on time, within scope and budget. You combine your engineering expertise with an astute...
UI/UX Designer (with Front-End Development Knowledge) – Gauteng Johannesburg
We are looking for a skilled and creative UI/UX Designer with front-end development experience to join our team. The ideal candidate will be passionate about creating intuitive and engaging digital experiences. You'll work closely with developers, product managers,...
Backend Python Developer (CT – Onsite)
ENVIRONMENT:Our client is redefining the parking industry by transforming parking lots into smart, digital spaces. Their advanced technology leverages license plate recognition, management software, and digital payments to deliver seamless parking experiences. Based...
Senior Systems Analyst
The Senior Systems Developer will play a key role in the documentation, development, installation, testing, and maintenance of software systems, including integration-related projects. The systems that the Senior Systems Developer creates will help the business be...
Project Manager (HSS and Technical Support FTC x2 – Wits RHI – Gophelega Tshwane)
Background:The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa's health challenges.It is located within the University of the Witwatersrand and addresses some of the greatest public...
Backend Python Developer (CT – Onsite) – Western Cape Cape Town
ENVIRONMENT:Our client is redefining the parking industry by transforming parking lots into smart, digital spaces. Their advanced technology leverages license plate recognition, management software, and digital payments to deliver seamless parking experiences. Based...
Senior Systems Analyst – Western Cape Cape Town Region
The Senior Systems Developer will play a key role in the documentation, development, installation, testing, and maintenance of software systems, including integration-related projects. The systems that the Senior Systems Developer creates will help the business be...
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