New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
Chinese brands suck up smart vacuum shipments
Global shipments of smart vacuums reached 4,5-million units - a YoY increase of 11,1% - according to IDC's Worldwide Quarterly Smart Home Device Tracker for Q1 2024. The following Chinese manufacturers made it into the top 10 (arranged alphabetically): Anker...
How Prasa plans to modernise the railways
Kathy Gibson reports - The Passenger Rail Agency of South Africa (Prasa) has a bold plan for modernising the country's railways, and will invest over R100-billion in the process. This is the word from Hishaam Emeran, CEO of Prasa, who says the agency has a clear...
People-first strategies key for flexible working
New research from Ricoh Europe reveals that the majority of organisations lack the technology to support flexible working - with only 30% of European employees saying they have all the technology to collaborate seamlessly when working with colleagues. "Organisations...
AI could help attain health SGD
In the evolving landscape of global health, digital innovation emerges as a beacon of hope, pushing the boundaries of what is possible in healthcare access, quality, and affordability. A recent white paper by the World Economic Forum, produced in collaboration with...
Professionalism key to ensuring GNU is not a false dawn
President Cyril Ramaphosa's announcement of the multiparty cabinet of the Government of National Unity (GNU) has been broadly welcomed as a move towards a more inclusive government that could make progress in addressing the multiple challenges the country faces....
AI-augmented robotics to elevate Industry 4.0
The integration of advanced robotics and artificial intelligence (AI) is transforming several industries such as manufacturing, healthcare, automotive, and aerospace and forging a path towards the realization of Industry 4.0. While companies are heavily investing in...
Green light for Convergence Partners’ buyout of Datacentrix
All of the conditions precedent for Convergence Partners' purchase of 100% of Datacentrix have been met, and both the Competition Commission and Independent Communications Authority of South Africa have unconditionally approved the transaction. On 17 January 2024,...
Radiation emissions in top smartphones flagged
Recent data from Stocklytics.com highlights a significant difference in radiation levels between two flagship smartphone models - the Samsung S24 Ultra and the iPhone 15 Pro Max. According to the research firm's analysis, recent SAR (Specific Absorption Rate)...
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HPE debuts channel programs, cloud services
Hewlett Packard Enterprise (HPE) has announced a number of as-a-Service offerings and initiatives to help partners expand revenue opportunities, accelerate delivery and transform client relationships with HPE's cloud services and software platform. The new HPE...
Tech Wise Solutions signs up GamaSec security
Cyber-security solutions company GamaSec has appointed Tech Wise Solutions as a distributor of its range of products in Africa. This complements Tech Wise's current range of IT security software products and smart home security solutions. "As a specialist in the web...
Routed is VMware’s first African DRaaS provider
Local vendor neutral cloud infrastructure provider Routed has been listed as one of ten global providers of VMware's Disaster Recovery as a Service (DRaaS). As the only South African company to feature on this list, Routed has further established itself as one of the...
Fujitsu named a Gartner Magic Quadrant Leader
Fujitsu has been named as a Leader by Gartner in its latest Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Europe. This represents the eighth consecutive year that Fujitsu has achieved this position. Fujitsu's Multi-Cloud &...
RS Components extends Rockwell Automation distribution partnership
RS Components (RS) has announced a partnership with Rockwell Automation, a supplier of industrial automation and digital transformation. With immediate effect, RS is also authorised to supply Rockwell Automation products into Africa and Russia, including its...
Paymenow accepted into Catalyst Fund accelerator program
Stellenbosch-based fintech startup Paymenow has been accepted into Catalyst Fund, the global inclusive fintech accelerator managed by BFA Global, supported by UK aid and JPMorgan Chase & Co, and fiscally sponsored by Rockefeller Philanthropy Advisors. Paymenow's...
Platform simplifies doctor consultations
Udok has launched a doctor-to-patient video conferencing platform. With physical doctor consultations becoming more of a risk during the current global healthcare crisis, the way doctors and patients interact has been changed for the foreseeable future. Udok has...
Charity supporters stay safe with virtual fundraising
South Africans returned to work on 1 June as the government relaxed the national lockdown from Level 4 to Level 3. But things may never - and probably shouldn't - go back to the way they were before the crisis. This is according to Marius Maré, president of the South...
Saicom AnyCloud offers multi-cloud management
Saicom has introduced the Saicom AnyCloud hybrid multi-cloud management portal. Using Saicom AnyCloud, companies of all sizes across industry sectors can rapidly deploy and manage any workload irrespective of the cloud environment it is hosted in. "The cloud journey...
Ensure a smile in the last mile
Putting a "smile into the last mile" will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and restaurant chains to artisan food producers and small...
Technical Support Manager (Renewable Energy Sector – Johannesburg/Hybrid)
Job SummarySeeking a Technical Support Manager with a solid background in electrical and solar systems. The role involves leading the technical support team, resolving complex technical issues, collaborating with operations, and ensuring excellent customer service.Key...
Service Desk Agent – Gauteng Midrand
Join Our Team as a Service Desk Agent – Be the Hero of IT Support!Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical...
Database Administrator and Initiative Lead – Gauteng Braamfontein
Design and assess SQL Server environments for high availability and redundancy.Automate tasks like indexing, patching, and backups.Identify and recommend redesigns for performance-heavy applications.Audit and secure external access to production databases.Collaborate...
Senior Machine Learning Engineer – Gauteng Johannesburg Region
Our client is seeking a Senior ML/Lead Data Scientist for a fully remote role Key Requirements 5years' experience.BSc/ BTech/ [URL Removed]Python (NumPy/Scikit-Learn)Generative AI/LLMsSQL ProficiencyAWSShould you meet the requirements for this position, please email...
Technical Support Manager (Renewable Energy Sector – Johannesburg/Hybrid) – Gauteng Johannesburg
Job SummarySeeking a Technical Support Manager with a solid background in electrical and solar systems. The role involves leading the technical support team, resolving complex technical issues, collaborating with operations, and ensuring excellent customer service.Key...
Tax Data Analyst
Turning Numbers into Tax-Smart Strategies!We are looking for a Financial Data Analyst (Tax Focus) to join our team! If you have a sharp analytical mind, a passion for data-driven insights, and expertise in tax analysis, we want to hear from you. Play a key role in...
Finance Systems Data Analyst (FP&A) at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Drive the enablement of strategic and performance insights including the implementation of efficient financial planning solutions to deliver sound and reliable decision-making Deliver financial models,...
UI/UX Designer (CH1104)
Our client, a leader in the media industry, is looking for a UI/UX Designer to join their dynamic and fast-paced team, where technology, content, and innovation shape South Africa's top digital, print, and ecommerce platforms.The client's team of engineers, data...
Junior IT Helpdesk Support
We are seeking a proactive and customer-focused Junior IT Helpdesk Support professional to join our IT team. For this role, we require someone who is great at organising, providing assistance, communicating, following up and resolving tickets. The successful candidate...
Tax Data Analyst – Western Cape Cape Town
Turning Numbers into Tax-Smart Strategies!We are looking for a Financial Data Analyst (Tax Focus) to join our team! If you have a sharp analytical mind, a passion for data-driven insights, and expertise in tax analysis, we want to hear from you. Play a key role in...
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