Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
Software engineering set to embrace AI practices
Transformational technologies, including AI-augmented software engineering (AIASE), AI coding assistants and platform engineering, will reach mainstream adoption in two to five years, according to the Gartner Hype Cycle for Software Engineering, 2023. “AI-augmented...
Take-home pay, private pensions slowed in October
After three consecutive months of increases, the BankservAfrica Take-home Pay Index (BTPI), which measures the average nominal take-home pay among about 4-million salary earners in South Africa, showed a slight downturn. “The nominal average take-home pay was R15 535...
Enterprise IT budgets are on the increase
Omdia's 10th annual IT Enterprise Insights study has revealed that IT has become one of the main drivers of value to an enterprise, with almost three-quarters (74%) of respondents confirming increases to their overall budget allocated to enterprise IT in 2023 compared...
SA corporate social investment grows to R11,8bn
South African companies spent an estimated R11,8-billion on corporate social investment (CSI) in the 2023 financial year, according to corporate responsibility consultancy Trialogue's latest research findings. The spend reflects an 8% nominal and 1% real increase from...
Intel Granulate in Databricks partnership
Intel Granulate, Intel's flagship software performance offering, has announced a new collaboration with Databricks to merge Intel Granulate's autonomous, continuous optimisation solutions with Databricks' robust Data Intelligence Platform under the Databricks Partner...
Smart streetlights market beaming
The installed base of smart streetlights amounted to 23-million globally at the end of 2022, according to a new research report from IoT analysts, Berg Insight. Growing at a compound annual growth rate (CAGR) of 22,7%, the installed base will reach 63,8-million by the...
Manufacturing sentiment improved in a tough Q4
Confidence in the manufacturing sector has improved slightly to 26 points – the highest level seen in 2023, as shown by the Q4 Absa Manufacturing Survey. Although trading conditions remained tough, manufacturers noted an overall improvement in business conditions (up...
All the IITPSA President’s Awards winners …
Mamela Luthuli, founder and CEO of Take Note IT, has been named South Africa’s IT Personality of the year at the Institute of Information Technology Professionals South Africa (IITPSA) President’s Awards 2023. AI expert Professor Mark Nasila, chief data and analytics...
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Vox launches double data satellite promo
Vox has announced the launch of a double data promotion for contract subscribers of its YahClick satellite services, bringing prices and speed comparable to that of terrestrial wireless alternatives. "Last year, Vox upgraded thousands of subscribers to plans with much...
Nutanix partners to develop next generation of business leaders
Nutanix has joined forces with South Africa's Make A Difference ("MAD") Leadership Foundation to establish new means of support and development of young people in South Africa, at a time when the continent itself is facing a significant deficiency in skills...
Drive business efficiency with ERP in the cloud
More local companies are migrating their ERP systems to the cloud. But beyond cost and performance, what other benefits are to be had? By adopting the cloud as the environment of choice for ERP in a digitally connected business world, decision-makers can unlock even...
Jumo reaches 15 m customers
Juma, a technology company building next-generation financial services for emerging market entrepreneurs, is celebrating connecting over 15 million people to credit and savings in their six markets in Africa and Asia today. Andrew Watkins-Ball, founder and group CEO,...
Cisco helps partners build competitive edge
With CIOs increasingly focused on digital transformation, technology providers must evolve from selling products and features to delivering business outcomes. Software is at the core of this transformation, requiring new skills and competencies for partners. At its...
Social tech startups battle it out for R5m seed funding
Now in its second year, the Social Tech Startup Challenge (STSC) is a 12-month programme, created by the Diageo Empowerment Trust South Africa - DETSA, empowering tech-enabled startups through access to industry experts, design professionals, relevant business...
Kaspersky scores 100% detection rate in fileless threats
Kaspersky Endpoint Security for Business showed a 100% detection rate and the highest prevention rate (94,12%) of 14 endpoint security vendors in a recent assessment by AV-TEST. The products were judged on the ability to detect fileless threats and to protect and...
‘Best of suite’ approach key to personalised digital CX
As regional mobile subscribers increasingly come to expect near real-time, personalised products, services and customer support, telecom operators will require a transformative digital business support system (BSS) that enables them to control the full breadth of...
DJI debuts small, light Mavic Mini
DJI has launched the DJI Mavic Mini, an ultra-light folding drone designed to be the everyday FlyCam. Weighing just 249 grams, Mavic Mini is portable, easy to fly, designed for safety and perfect for everyone who wants to experience the fun of flying. Mavic Mini...
Ghanaian bank opts for Temenos system
Banking software company Temenos has announced that Consolidated Bank Ghana Limited (CBG) has gone live with Temenos T24 Transact core banking system for its retail and corporate banking operations. Temenos' cloud-native, cloud-agnostic platform will empower CBG to...
Project Manager – Gauteng Pretoria
Hire Resolve's client, an engineering consulting company, is currently seeking a Project Manager to join their dynamic team in Pretoria or Johannesburg. Responsibilities:Oversee the full project lifecycle, ensuring timely delivery within scope, budget, and quality...
System Administrator – Western Cape Cape Town
Our client is seeking a highly skilled System Administrator to join their dynamic team. In this role, you will be responsible for maintaining and developing their Linux and Microsoft infrastructure technology in the cloud and on-premise. You will work on engineering...
Mobile Developer – Gauteng Johannesburg Region
The successful candidate will be responsible for supporting colleagues as well as fixing and improving existing software. The role also incorporates the learning and progression within your field as you build your way toward seniority. Key Requirements 3-4 years...
Cloud Systems Engineers
Job Description:To design, implement, manage, and monitor all cloud-based and on-prem infrastructure and services within the organization's Azure environment. RequirementsDesign, build, manage, and monitor Azure cloud infrastructure and services within the ICT cloud...
SAP SCM Consultant
Ready to Be the SAP SCM Guru? We're on the lookout for a SAP SCM Super User who can guide the way through our supply chain systems like a pro. If you know the ins and outs of SAP, love solving supply chain puzzles, and can help teams unlock SAP magic, apply now and...
Regulatory Data Business Analyst
Background and experience required: Minimum 3 years of experience in Investment Banking / Capital Markets IT and Data domain.3-5 years' experience in a business analysis role working on projects related to Regulatory Reporting and dataTechnical enough to understand...
Cloud Systems Engineers – Remote Remote
Job Description:To design, implement, manage, and monitor all cloud-based and on-prem infrastructure and services within the organization's Azure environment. RequirementsDesign, build, manage, and monitor Azure cloud infrastructure and services within the ICT cloud...
SAP SCM Consultant – Gauteng Johannesburg Region
Ready to Be the SAP SCM Guru? We're on the lookout for a SAP SCM Super User who can guide the way through our supply chain systems like a pro. If you know the ins and outs of SAP, love solving supply chain puzzles, and can help teams unlock SAP magic, apply now and...
Regulatory Data Business Analyst – Gauteng Johannesburg Region
Background and experience required: Minimum 3 years of experience in Investment Banking / Capital Markets IT and Data domain.3-5 years' experience in a business analysis role working on projects related to Regulatory Reporting and dataTechnical enough to understand...
Business Analyst I Payments I Card at iqbusiness
iqbusiness is a leading management consulting firm. Our Innovative Analysis Team is looking for a Business Analyst with a specialisation in Payments (Payments Subject Matter Experts - SMEs) to join us on a Contracting or Permanent basis for a specific project...
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