NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
Virtualisation is back in the spotlight
Kathy Gibson reports from Red Hat Summit in Johannesburg – Just a couple of years ago, few would have believed that virtualisation would be a pressing topic in 2024. “But virtualisation is back on the agenda - and it’s bigger than ever,” says Bruce Busansky,...
AI, adaptability top priorities for SMEs
The ability to adapt to rapidly changing external circumstances and leverage powerful new technologies are key to the growth and success of African small and medium enterprises (SMEs), according to a new report by SAP. Cameron Beveridge, head of mid-market at SAP MEA...
Marketplaces set to shake up omnichannel retail
South African manufacturers and retailers are starting to look more carefully at how digital platforms such as e-commerce marketplaces, super apps and social commerce can form part of an omnichannel strategy to reach consumers wherever they are. Those that can...
Young scientists compete for top honours at Eskom Expo International Science Fair
Hundreds of bright young minds from 35 regions across South Africa and various other countries are set to participate in this year's Eskom Expo for Young Scientists International Science Fair (ISF) for an opportunity to achieve top recognition and win life-changing...
Obituary: Pravin Gordhan
Pravin Gordhan, former Minister of Public Enterprise and SARS commissioner, has died. Known for his activism credentials and opposition to corruption, Gordhan succumbed to cancer at the age of 75. Gordhan was appointed as Commissioner of the South African Revenue...
South African healthcare leads in the adoption of AI and Virtual Care
South Africa’s healthcare sector has seen rapid transformation, according to the South African findings of Royal Philips’ Future Health Index (FHI) 2024 report: Better care for more people. In 2021, just 15% of healthcare leaders cited AI as an area of investment,...
Africa faces urgent cybersecurity challenges
Check Point’s Global Threat Index for August 2024 reveals that ransomware remains a dominant force, with RansomHub sustaining its position as the top ransomware group. This Ransomware-as-a-Service (RaaS) operation has rapidly expanded since its rebranding from Knight...
Backdoor targets WeChat, DingTalk on macOS
Kaspersky researchers have identified a macOS variant of the HZ Rat backdoor targeting users of WeChat and DingTalk, two popular Chinese messaging platforms. The malware, first detected on Windows systems, now threatens macOS, potentially enabling lateral network...
More News Today
Why retail credit is so important for the SA market
On 1 June 2020, South Africa moved to level three lockdown allowing more businesses to operate, essentially opening up the economy. By Jaco van Jaarsveldt, client decision analytics officer at Experian South Africa However, the Covid-19 crisis and lockdown in South...
Is company culture hindering your mobile workforce?
While the mobile workforce has long been possible in theory, thanks to the ready availability of cloud technologies, many enterprises have continued to operate in a more traditional manner. The Covid-19 pandemic and subsequent lockdowns around the globe have forced...
GetSet-4IR aims to scale access to digital skills training
Impact Amplifier, a social innovation accelerator and advisory firm, has launched GetSet-4IR, an initiative supported by Google.org. Through a series of ecosystem interventions, GetSet-4IR aims to address the shortage of digital skills in South Africa and bring youth...
Huawei unveils IdeaHub for sub-Saharan Africa
Huawei has launched an intelligent collaboration product called IdeaHub, that aims to drive enterprise collaboration in the in sub-Saharan Africa region. In this era of social distancing and remote working the need for digitisation has become more crucial amid the...
Before you restart your engines …
Ready ... Set ... Wait. Did you know that long periods of inactivity or improper cleaning of surfaces can wreak havoc on your printer? This is according to Xeros, which details how Covid-19 lockdown have caused many printers to sit idle in less than perfect...
Cisco offers free training for education continuity
Cisco is making available free training on ICT skills courses to students and citizens across the African continent. All students who successfully complete the courses will receive a certificate from Cisco. In the wake of multiple governments' response to the impact...
TPG and Goldman Sachs lead Infinidat’s new funding round
Infinidat has secured an additional investment round from its existing investors - TPG Growth, Goldman Sachs, Claridge Israel, Ion Crossover Partners and Moshe Yanai, founder of Infinidat. The company also announced enhancements to its leadership team with the...
Telcos zero-rate maths education programme for township youth
Major telecommunications companies MTN, Cell C and Rain have zero-rated an online maths education programme that features a combination of the recently revised curriculum with puzzles and problem-solving activities, competitions, games and weekly challenges to keep...
Keep IT costs down with managed data services
The arrival of Covid-19 and its impact on the economy threatens to undo the careful technology investments made by businesses. By Hemant Harie, MD of Gabsten Technologies Over the past decade, digital-centric and data-driven business environments have been gaining...
Aruba ESP is a cloud-native platform for the intelligent edge
Aruba, a Hewlett Packard Enterprise company has introduced Aruba ESP (Edge Services Platform), an AI-powered, cloud-native platform that predicts and resolves problems at the network edge before they happen. Built on AIOps, Zero Trust network security, and a Unified...
Full-Stack Developer (React /Ionic) – Western Cape Cape Town
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
Full Stack Developer – KwaZulu-Natal Westville
Our client, a leader in their field, is seeking a seasoned Senior Full Stack Developer with 10+ years' experience in building enterprise-grade software solutions using the Microsoft technology stack. This role requires a developer who is technically proficient, highly...
ServiceNow Technical Specialist / Architect
The Company: An International ServiceNow consultancy is looking for an experienced ServiceNow Technical Specialist to join their expanding team in Cape Town. In this role, you will take the lead on the implementation and optimisation of ServiceNow modules, including...
Business Analyst
Our esteemed client in Pretoria is seeking a skilled Business Analyst for a 12-month hybrid position. In this pivotal role, the Business Analyst will be responsible for understanding and optimising processes within the Wealth Platform Operations and Oversight...
ServiceNow Technical Specialist / Architect – Western Cape Newlands
The Company: An International ServiceNow consultancy is looking for an experienced ServiceNow Technical Specialist to join their expanding team in Cape Town. In this role, you will take the lead on the implementation and optimisation of ServiceNow modules, including...
Business Analyst – Gauteng Centurion
Our esteemed client in Pretoria is seeking a skilled Business Analyst for a 12-month hybrid position. In this pivotal role, the Business Analyst will be responsible for understanding and optimising processes within the Wealth Platform Operations and Oversight...
Senior Full Stack Software Engineer (Angular, Python, Django) (CPT Hybrid)
ENVIRONMENT:JOIN the team of a dynamic Software Service Delivery Provider seeking the coding talents of a Senior Full Stack Software Engineer whose core role will be the design, development and go-to market of various software products. Working in an Agile process,...
Penetration Tester (Security Analyst)
ENVIRONMENT:A leading cybersecurity company based in Johannesburg is seeking a skilled and detail-oriented Red Team Penetration Tester/Security Analyst to join their dynamic team. The ideal candidate will have 2-5 years of hands-on experience in Penetration Testing,...
Senior Full Stack Software Engineer (Angular, Python, Django) (CPT Hybrid) – Western Cape Century City
ENVIRONMENT:JOIN the team of a dynamic Software Service Delivery Provider seeking the coding talents of a Senior Full Stack Software Engineer whose core role will be the design, development and go-to market of various software products. Working in an Agile process,...
Penetration Tester (Security Analyst) – Gauteng Johannesburg
ENVIRONMENT:A leading cybersecurity company based in Johannesburg is seeking a skilled and detail-oriented Red Team Penetration Tester/Security Analyst to join their dynamic team. The ideal candidate will have 2-5 years of hands-on experience in Penetration Testing,...
View more career listings on our Careers Section