Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Healthy growth forecast for 5G networks
The global 5G infrastructure market will reach $95,88-billion by 2030 - with a CAGR of 22,9% from 2024 to 2030 - according to a new report by Grand View Research. A surge in demand for 5G connections globally is vital in driving industry growth. The demand for a 5G...
Google’s smartphones face huge loyalty issues
Despite its maximum efforts to take market share from Apple and Samsung, Google still remains a niche player in the smartphone market, according to research group Stocklytics. Although the tech giant aims to win more new users with its latest model - Pixel 8a and its...
Customer value key to driving B2B growth
Forrester research indicates that changing buyer behaviors and expectations require a complete revenue process transformation for B2B firms to drive long-term, sustainable growth. Modern B2B buyers are digitally savvy and conduct their own buying research and...
Responsible Computing Challenge opens in SA
Mozilla and USAID have announced that the Responsible Computing Challenge (RCC) has officially opened applications in South Africa. Faculty at accredited institutions of higher education who aim to embed ethics and social impact into their computing curricula can now...
Startups fight digital deception with deepfake detection tools
OpenAI has recently introduced a deepfake detector designed specifically to identify content produced by its image generator, DALL-E. Initially, the tool will be provided to a select group of disinformation researchers for real-world testing. In the dynamic field of...
Adaptive approach best for sales growth
Sales organisations that embrace being adaptive by design will outpace competition and achieve superior commercial outcomes, according to Gartner. "From budget constraints and limited resources to fast-evolving buyer expectations and mounting pressure to adopt and...
Massive growth forecast for data lake market
The global data lake market size is anticipated to reach $59,89-billion by 2030 and is projected to grow at a CAGR of 23,8% from 2024 to 2030, according to a new report by Grand View Research. The rise of data lake house architectures is a significant trend in the...
Intel powers China’s intelligent cockpit market
Intel will collaborate with Neusoft and ThunderSoft to develop new solutions based on Intel's AI-enhanced software-defined vehicle (SDV) system-on-chip (SoC) to power the intelligent cockpit of next-generation vehicles for automakers. The efforts will combine each...
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Liquid Telecom launches SA’s first 5G wholesale roaming
Liquid Telecom is to launch the first 5G wholesale roaming service in South Africa. Available from early 2020 in all major South African cities, this latest fifth generation of mobile internet connectivity will enable wholesale operators to create innovative,...
Startup threatens SA home loans industry shakeup
Digital home loan startup, MortgageMarket.co.za, is set to change the slow and cumbersome traditional home loan application process by offering consumers convenience, transparency and choice when it comes to finding the best home loan deal. It's South Africa's first...
Data siloes are detrimental to customer experiences
With more and more of our world becoming digitally dominated, always-on and always connected, consumers literally have a world of choice when it comes to obtaining the products and services they need. By Andrew Hoseck, chief operating officer at In2IT Technologies...
DVT’s Ngubane in new IIBA South Africa Chapter president
Edward Ngubane, head of business analysis in Gauteng at software development and services company DVT, has been appointed as the new president of the South African Chapter of International Institute of Business Analysis (IIBA). His new role was announced at the...
Kaspersky unveils agile new License Management Portal
Kaspersky License Management Portal (LMP) is a new self-service portal for managed service providers (MSPs) and resellers to help them streamline Kaspersky license ordering, management and reporting. The portal also enables a new pay-as-you-go billing plan for monthly...
2020 ushers in new era for HR and payroll data
This year will see HR and payroll data play a pivotal role in business, becoming an increasingly valuable asset that provides a snapshot overview of the current status of the business. This is according to Ian McAlister, GM of CRS Technologies. "Beyond the nuts and...
Successful launch for Eutelsat Konnect
The Eutelsat Konnect satellite was successfully launched into Geostationary Transfer Orbit by Arianespace using an Ariane 5 rocket that lifted off from the Guiana Space Center in Kourou, French Guiana, on January 16. The separation of the all-electric satellite...
iHealthcare Group listings live on 4AX
iHealthcare Group and iHealthcare Group Holdings have successfully listed on the 4 Africa Exchange (4AX), effective 17 January 2020. Both listings were geared up in December 2019, though due to an unexpected delay and the holiday season, the decision was taken by the...
Angola Cables trials direct US-Africa optical connection
Angola Cables is trialling Nokia's Photonic Service Engine 3 (PSE-3) chipset for the first direct optical connection between the US and Africa. The route provides direct, low-latency trans-Atlantic routing and greatly simplifies the turn-up of services to better serve...
40m affected in US health data breaches
Data gathered by PreciseSecurity shows that in 2019 health records for 40-million Americans were breached. This is the highest number of health data breaches since 2015. From the data, over the last decade, exposure of health records has been rising steadily. Only...
DevOps Engineer at Parvana Recruitment
Client Details:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Data Implementation Specialist at Parvana Recruitment
About our client:Our client, established in the 90's and headquartered in Cape Town, has a global presence with over 500+ highly skilled employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing...
BI Consultant (Junior) at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Senior Machine Learning Engineer
Senior Machine Learning Engineer - 3 Year ContractSenior Machine Learning Engineer - 3 Year ContractKey Responsibilities:Model Development & Optimization: Design, develop, and optimize machine learning models for real-world applications, ensuring high accuracy,...
Junior Python Developer (Django) (CPT Hybrid) – Western Cape Bellville
ENVIRONMENT:A well-established Financial Services Provider seeks the coding talents of a self-driven Junior Python Developer with practical Django experience to join its team. This is an exciting opportunity to work on meaningful projects in a collaborative...
Snr Software Developer & Team Lead (EE) (JHB) – Gauteng Midrand
ENVIRONMENT:TRANSLATE software requirements into concise and robust programming code as your coding expertise and strong leadership are sought to fill the role of a Snr Software Developer & Team Lead, joining the Joburg team of a dynamic Internet Service &...
Technical Architect at Parvana Recruitment – Western Cape Cape Town
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...
Software Developer – Java / Spring Boot at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
DevOps Engineer at Parvana Recruitment – Western Cape Cape Town
Client Details:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Data Implementation Specialist at Parvana Recruitment – Gauteng Gauteng
About our client:Our client, established in the 90's and headquartered in Cape Town, has a global presence with over 500+ highly skilled employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing...
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