Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Homeowners should brr … ace for winter electricity bills
Homeowners could be paying some 60% more on their electricity bill this winter due to the triple threat of winter tariffs, the introduction of the new Eskom electricity tariffs for 2024/2025, and a sharp rise in energy usage during the chilly months. So, while the...
Cloud, AI key in solving African challenges
Kathy Gibson reports - Businesses today operate in an environment of global challenges such as economic and global uncertainties that impact profit margins and supply chains. Kholiwe Makhohliso, MD: southern Africa at SAP Africa, believes that within these challenges...
SAP embeds AI to help business stay agile
Kathy Gibson reports – Over the last few years, businesses around the world have faced one disruption after the other. “This why we say that businesses unusual is the new business as usual,” says Hans-Peter Fulle, chief business officer: EMEA at SAP. “And that is why...
It’s official: we’re addicted to our smartphones
According to a new Consumer Smartphone Usage survey by Adoozy, we're so attached to our smartphones- and what they give us in our daily lives - that we can't go more than one hour without them. Made up of predominantly young South Africans (ages 18 - 35 years), nearly...
Businesses still highly concerned about cloud security
As organisations develop and deploy more cloud applications security has become a priority - but also more complicated as hybrid or multi-cloud models gain in popularity, expanding the attack surface and increasing complexity. Security teams often struggle to manage...
Hyperscalers hedge their bets amidst Nvidia dependency concerns
Hyperscalers such as Meta, Microsoft, Google, and Amazon are strategically shifting towards developing proprietary semiconductor technologies in response to the soaring demand for Nvidia's GPUs in the burgeoning generative AI (GenAI) market. This strategic move is...
Growth opportunities for African fintech abound
The fintech landscape in Africa is experiencing a surge in growth opportunities - with South Africa emerging as a key player in this dynamic sector. Despite global challenges, venture capital investment in South Africa remained resilient, marking a 6% increase to...
Top four HR investment trends
For the third consecutive year, HR leaders have cited HR technology as their top investment priority, according to a survey by Gartner, with the other top three investments being learning and development (L&D), total rewards, and talent management. "Now more than...
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An open foundation built for 2020
Even though the transaction closed in July, IBM's acquisition of Red Hat has been the defining moment for open source in 2019. Valued at $34-billion, it shows the importance of open source to business growth in a digital world. By Muggie van Staden, MD of Obsidian...
Stay safe while shopping online
Individuals and retailers aren't the only ones getting ready for the biggest shopping season of the year. The holiday shopping season is also a big event for cybercriminals. By Doros Hadjizenonos, regional sales director at Fortinet Every holiday season, security...
Top tips for ridesharing safety
As the festive season gets underway, the amplified increase in the demand for mobility gives rise to the use of ridesharing services especially in holiday hotspots like Durban, Cape Town, Port Elizabeth, Polokwane and Johannesburg. According to Joe Moyo, MD of Afri...
Ricoh debuts four MFPs
Ricoh has launched a new series of four A4 colour multifunction printers (MFP) that deliver its Dynamic Workplace Intelligence, Smart Operation Panel, and Always Current Technology for digital offices. The trio of technology platforms mean customers can connect to...
NOSA to acquire SAI Global’s QPRO and SAIGAS
Global safety intelligence expert NOSA Group has entered into an agreement to acquire QPRO and SAIGAS, the Assurance South African businesses of SAI Global, a provider of integrated risk management solutions and assurance services. Closing of the transaction is...
Zinia makes UC affordable for SMEs
A big factor for business growth, for any sized company, is enabling employees to be as productive and responsive as possible. Previously, only large organisations had the purchasing power to get new technology which would improve communication and workplace...
Technology M&A total $64,84bn in Q3
Total technology industry merger and acquisition (M&A) deals in Q3 2019 worth $64,84-billion were announced globally, according to GlobalData's deals database. The value marked a decrease of 24% over the previous quarter and a drop of 31,4% when compared with the...
Trend Micro announces launch of Cloud One
Trend Micro has announced the launch of Trend Micro Cloud One, a security services platform for organizations building applications in the cloud. Cloud One allows developers to rapidly build applications using the cloud services they want, while managing their...
Gearing up for great hires in 2020
Making new appointments is a high-risk activity - as hiring managers and business owners across the spectrum from small businesses to large enterprises can attest - and making the wrong hire comes at a high cost. But there is one change that those responsible for...
Azure Blob Storage provides a solid media platform
Avid Technology is a technology and multimedia company specialising in audio and video, whose products are used in the television and video industry. Avid provides content editing, content management, newsroom graphics, and news production solutions for media...
Intermediate .NET Software Engineer
One of our clients is looking for an intermediate .Net Software Engineer. Key Requirements: A bachelor's degree in IT, Engineering or other SciencesMinimum 4 years of experience working as a software engineer within an enterprise environmentExperience working in a...
IT Project Manager
Senior IT Project ManagerShape the future of tech with us!R 900,000 - R 1,320,000 per annumJoin a leading tech team dedicated to revolutionizing the digital age. Accelerate your career by harnessing your project management expertise in a dynamic environment that...
ICT Service Manager – Gauteng Pretoria
ICT Service ManagerRevolutionize your career with cutting-edge technology solutions!R 900,000 - R 1,320,000 per annumJoin a leading provider of innovative technology solutions dedicated to driving innovation and empowering businesses to thrive. This is an ideal...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
Intermediate .NET Software Engineer – Gauteng Johannesburg Region
One of our clients is looking for an intermediate .Net Software Engineer. Key Requirements: A bachelor's degree in IT, Engineering or other SciencesMinimum 4 years of experience working as a software engineer within an enterprise environmentExperience working in a...
IT Project Manager – Gauteng Pretoria
Senior IT Project ManagerShape the future of tech with us!R 900,000 - R 1,320,000 per annumJoin a leading tech team dedicated to revolutionizing the digital age. Accelerate your career by harnessing your project management expertise in a dynamic environment that...
Root Cause Analyst
We're looking for a talented individual to join our client and be part of a company that's not only shaping the aviation history but also building machines that inspire adventure and exploration.We are recruiting for a specialist to take on a QC Engineer role within...
ASP.Net Developer
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a ASP.Net Developer to join our financial services client based in Sandton for a 12-months contract role.What you will be doing:...
Intermediate Data Scientist
Looking for mid-level data scientist with strong mathematical skills. Specifically, a combination of linear algebra, probability, calculus and applied optimisation techniques. Key Requirements: Minimum of 3 years of work experience or has completed a PhDStrong...
Root Cause Analyst – Gauteng Turffontein
We're looking for a talented individual to join our client and be part of a company that's not only shaping the aviation history but also building machines that inspire adventure and exploration.We are recruiting for a specialist to take on a QC Engineer role within...
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