Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Intel Foundry achieves major milestones
Intel has announced that its lead products on Intel 18A, Panther Lake (AI PC client processor) and Clearwater Forest (server processor), are out of the fab and have powered-on and booted operating systems. These milestones were achieved less than two quarters after...
Afreximbank to double intra-African trade financing
African Export-Import Bank (Afreximbank) plans to double its financing of intra-African trade from $20-billion in 2021 to $40-billion by 2026. This is according to Haytham ElMaayergi, Afreximbank's executive vice-president: global trade bank, addressing the African...
Africa faces unprecedent surge in mpox cases
The African region is experiencing an unprecedented increase in mpox cases since the start of 2024, with more countries previously unaffected by the disease reporting cases in an expanding spread of the virus. World Health Organisation (WHO) has elevated the mpox...
New insight into paediatric pain practices in SSA
Valuable insights into the management of paediatric pain in sub-Saharan Africa (SSA) have been highlighted in a survey conducted by Anisa Bhettay, a specialist anaesthetist affiliated with the Red Cross War Memorial Children's Hospital and the University of Cape Town...
Hybrid working levels the playing field for women
The widespread adoption of hybrid working has opened the door for women from minority backgrounds to apply for senior positions within their companies, according to a new report released ahead of Women’s Day. IWG’s 2024 report Advancing Equality: Women in the Hybrid...
Women unemployment still too high
There is still a massive problem with women unemployment in South Africa - and a significant number of women have given up looking for work. This is among the findings of the the Fundza Literacy Trust's annual digital survey results. With more than 4,1-million site...
Drone flights and 3D scans used to protect vulnerable forests
Drones are being used to help curb the loss of Madagascar's biodiverse forests through illegal deforestation. Research published in the journal Plants, People, Planet focused on the Ambohimahamasina humid forest in the southeast of the island, based on a series of 19...
Ransomware groups weaponise stolen data to force payment
Sophos has released a new dark web report, "Turning the Screws: The Pressure Tactics of Ransomware Gangs," which details how cybercriminals are weaponising stolen data to increase pressure on targets who refuse to pay. This includes sharing the contact details or...
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VMware, Deutsche Telekom collaborate on intelligent virtual RAN platform
Today, VMware, and Deutsche Telekom are collaborating on an open and intelligent virtual RAN (vRAN) platform, based on O-RAN standards, to bring agility to radio access networks (RANs) for both existing LTE and future 5G networks. The solution, architected by VMware...
Cleeks Cloud launches backup for SMEs
Cleeks Cloud has announced the launch of its robust, online, direct-to-cloud backup solution aimed at the South African SME market. Cleeks Cloud offers direct-to-cloud backup and disaster recovery as a service (BaaS/DRaaS) providing comprehensive data protection with...
Temenos selected to drive digital transformation at ATIB
Assaray Trade and Investment Bank (ATIB) has selected Temenos Infinity and Temenos Transact to power its digital transformation. Temenos' cloud-native, cloud-agnostic banking platform will enable the bank to quickly launch new digital products for retail and corporate...
Nokia debuts end-to-end slicing
Nokia has launched new end-to-end slicing network functionality for 4G and 5G New Radio (NR). The solution will support connectivity from 4G and 5G devices over the sliced network to applications running in private and public clouds and will be available later this...
Vox introduces affordable email archiving for SMEs
Vox has launched a cloud-based email archiving service, which is aimed at providing small and medium-sized South African businesses with peace of mind that their email environment is protected in case of a cyber attack, equipment failure, or even accidental deletion....
Analysys Mason to acquire German consultancy
Datatec subsidiary Analysys Mason has agreed to acquire Allolio & Konrad, a consultancy based in Bonn, Germany with an extensive track record in the telecommunications industry and long term client relationships with Europe's leading telecom operators. Allolio...
SUSE delivers strong Q1 results
SUSE has announced its financial results and highlights from the first quarter of its fiscal year 2020 ended January 31. Q1 revenue increased 12% year over year, including a 67% surge in cloud revenue. Deals over $1-million continued to grow, with significant customer...
Coronavirus sends gold to seven year high
China is the world's second-largest economy and leading trading nation, therefore economic fallout from coronavirus threatens global growth, according to this statement from Banque SYZ. Economists expect China's economic growth to slump to 4.5% in the first quarter of...
Oh, it’s digital – again
As operators embark on the journey to DSP their digital transformation train is hurtling down tracks that may not yet be built. Digital transformation is not leaving anyone behind. It's the hero in its own disruptive movie, ensuring the safety of everyone in distress...
Seamless onboarding in the global life insurance market
Around the world, the life insurance industry has been slow to evolve, putting it out of step with banking, short-term insurance and the retail industry. By Robin Wagner, senior vice-president: international insurance at TransUnion To advance and grow in a digital...
Business Analyst
Our client is eagerly seeking a BA will be required to conduct the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing, and documenting requirements. Key Requirements Degree B Eng (Industrial)6+ years of...
Systems Analyst at Talent on Tap – Gauteng Rosebank
Position Overview:We are looking for a Systems Analyst with a background in mining and/or engineering to help drive the ongoing implementation and improvement of our internal operational and software systems. This is a great opportunity for someone who enjoys working...
Business Analyst – Western Cape Cape Town Region
Our client is eagerly seeking a BA will be required to conduct the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing, and documenting requirements. Key Requirements Degree B Eng (Industrial)6+ years of...
Mid-Senior Full Stack Developer (HTML, CSS, JavaScript, Node.js) (Centurion Hybrid)
ENVIRONMENT:DELIVER robust, effective solutions that align with customers' evolving needs as the next Mid-Senior Full Stack Developer wanted by a dynamic Centurion-based Property Specialist to join its team. You will play a crucial role in developing and enhancing its...
Junior Network Engineer (Level 1 Managed Services)
Able to troubleshoot networking issues, and assist in the resolution and implementation of network solutions, end-user issues, and supported applications in a fast-paced environment. ** Please note this is an office-based (not hybrid) position for an international...
Mid-Senior Full Stack Developer (HTML, CSS, JavaScript, Node.js) (Centurion Hybrid) – Gauteng Centurion
ENVIRONMENT:DELIVER robust, effective solutions that align with customers' evolving needs as the next Mid-Senior Full Stack Developer wanted by a dynamic Centurion-based Property Specialist to join its team. You will play a crucial role in developing and enhancing its...
Junior Network Engineer (Level 1 Managed Services) – Gauteng Ruimsig
Able to troubleshoot networking issues, and assist in the resolution and implementation of network solutions, end-user issues, and supported applications in a fast-paced environment. ** Please note this is an office-based (not hybrid) position for an international...
Senior Developer with SQL (CH1127)
Our client is a Stellenbosch-based technology company, who designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies.They are looking to employ a Senior Developer with 8+ years of programming...
Full Stack Developer
Our client is on the lookout for a for a versatile Full-Stack Developer to join team and help build and maintain modern mobile apps and backend infrastructure, all while ensuring performance, security, and futureproofing are at the core. Key Requirements 4-5+ years of...
Senior Developer with SQL (CH1127) – Western Cape Stellenbosch
Our client is a Stellenbosch-based technology company, who designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies.They are looking to employ a Senior Developer with 8+ years of programming...
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