CRM technologies the most valued by finance
Customer relationship management (CRM) technologies are the most valued in the finance function, according to a survey by Gartner. The Gartner survey of 383 finance leaders taken in October 2024 showed that CRM technology, cloud ERP and analytics and business...
Swiftnet sale to go ahead
Telkom’s disposal of Swiftnet can go ahead, with most of the suspensive conditions having been met. Telkom today announced that all suspensive conditions preceding the disposal have been fulfilled other than those standard conditions that run until the business day...
The best countries for remote work … and the worst
Morocco and Tunisia are the best countries in Africa for remote work, according to NordLayer's annual Global Remote Work Index (GRWI), with Denmark maintaining its position as the global leader. The index is based on four criteria: cyber safety; economic safety;...
Cybersecurity budgets inadequate to deal with insider threats
There has been a staggering 40% rise over the past four years in the average annual cost of an insider risk - now totalling $16,2-million - and there is growing concern about the inadequacy of current cybersecurity budgets to address the issue. DTEX Systems, a global...
Rapid growth predicted for cold chain tracking solutions
Shipments of remote tracking systems with cellular or satellite communications capabilities for refrigerated cargo carrying units including trailers, intermodal containers, rail freight wagons, and air freight ULDs reached 725 000 units worldwide in 2022, according to...
Finalists for Entrepreneur of the Year announced
After a month of intense deliberation, the judges of the Business Partners Entrepreneur of the Year competition have chosen 16 finalists - all deemed to be the country's most promising and resilient emerging small and medium businesses. This year marks the post-Covid...
Middle East conflict: What are the economic implications?
The primary transmission mechanism of greater tensions in the Middle East region to the global economy would be through higher energy prices, writes David Rees, senior emerging markets economist at Schroders, who adds that the price of Brent crude has already climbed...
New genomics project aims to improve global health
An international collaboration is aiming to improve global health by uncovering the effects of genomic and environmental diversity on differences in disease risk observed across the global population - thanks to a new partnership of 20 research groups from around the...
All change for the channel as AI, CX take centre stage
Kathy Gibson reports from Gitex - So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence (AI), long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going...
Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
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Collaborative learning with Epson’s ultra-short-throw projectors
Epson's latest education projectors bring learning to life, with the new laser EB-710Ui, boasting ultra-bright 100-inch Full HD images and finger-touch interactivity, while the EB-696Ui - one of 11 models in the new EB-600 series range - promises everything from full...
Datatec’s Analysys Mason acquires AMI-Partners
Datatec's global specialist consulting and research firm Analysys Mason has acquired New York headquartered AMI-Partners. AMI-Partners, founded in 1996, is a SMB ICT focused global research and consulting firm that specialises in go-to-market (GTM) opportunity...
Break the seesaw of usability and security
There are two things we have been hearing a lot about in 2018: security and usability. By Brendan McAravey, country manager at Citrix South Africa The launch of the iPhone about 10 years ago helped start a revolution in how we access data. It not only set a new...
Organic growth of cloud expected to increase
There is still a lot for local businesses to learn about cloud before they see the true benefits, according to Andrew Cruise, MD of vendor-neutral cloud infrastructure provider Routed. Not a 'one-size-fits-all' solution, Cruise says that a cloud strategy is different...
The evolution of the claims handling process
Technology has come a long way in terms of the efficiency in handling healthcare claims since the early 1990s. Through the development of specific coding systems and ever more advanced rules engines and algorithms, artificial intelligence and human clinical expertise...
Sophos Intercept X for Server blocks cyber attackers
Sophos has announced Sophos Intercept X for Server, next-generation server protection with predictive deep learning technology that provides constantly evolving security against cyber threats. Sophos' deep learning neural networks are trained on hundreds of millions...
SARS creates tax loopholes
When is a SARS tax court case win a loss for the fiscus? By Jean du Toit, attorney at Tax Consulting SA After the recent SARS court case, dealing with the taxable income of foreigners working in South Africa, it is hard to argue that no-one is working harder than SARS...
Long live the brick and mortar store
Online shopping has never been easier or more intuitive. You're at work or laying in bed, and with a simple click of the mouse you can book a dream vacation or the latest curved smart television, or your weekly groceries can be delivered to your doorstep. And most...
Liquid plans Cape to Cairo fibre
Pan-African telecoms group, Liquid Telecom, and Telecom Egypt have signed a Memorandum of Understanding (MoU) that will enable Liquid Telecom to shortly complete Africa's terrestrial fibre network stretching all the way from Cape Town to Cairo. Under the MoU, Liquid...
ESET launches updated MSP Administrator
ESET has launched a new online licensing management system to provide MSPs visibility into customer licenses, their usage and activated devices. The new ESET MSP Administrator (EMA) offers one aggregated dashboard with drill-down functionality, where MSPs can create...
Technical Architect at Parvana Recruitment
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...
Project Manager at Parvana Recruitment
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Developer – Java (MASTER) at Parvana Recruitment
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Build and support applications in a technically exciting and challenging industry. Design, develop, test, document and support applications written...
Business Analyst at Parvana Recruitment
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
IT Support Specialist (MS365 and Azure) – Western Cape Cape Town Region
Ready to Be the Hero of Tech Troubles? We're searching for an IT Support Specialist who can swoop in and save the day when systems go haywire. If you're a master at troubleshooting, customer-focused, and love solving problems, join us and let's keep our tech running...
Technical Architect at Parvana Recruitment – Western Cape Cape Town
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...
Project Manager at Parvana Recruitment – Western Cape Cape Town
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Developer – Java (MASTER) at Parvana Recruitment – Western Cape Cape Town
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Build and support applications in a technically exciting and challenging industry. Design, develop, test, document and support applications written...
Business Analyst at Parvana Recruitment – Western Cape Cape Town
About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance...
Master Data Analyst at EnableSA (Pty) Ltd
Our client in Port Elizabeth is looking for a skilled Master Data Analyst to spearhead the strategic integration of technology, data, and business processes across the Group. In this pivotal role, you will be responsible for developing and managing cutting-edge...
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