Network to the fore as agentic AI adoption takes off

In the era of agentic AI, the network is becoming the critical foundation for trust, security and the seamless operating models through which people and AI can build the future. However, as organisations move quickly to gain an advantage from AI, a significant gap has...

Labour disputes emerge as SA’s top legal concern

Labour matters rank highest among the everyday legal questions that South Africans are asking. This is according to data aggregated by My AI Lawyer, which found that more than a third (37%) of the queries processed on My AI Lawyer in the first six months of 2026 is...

Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Transport costs keep millions away from work and education

As South Africans face sharply higher fuel prices from yesterday, new Ipsos research shows that transport affordability is already affecting access to work and education for a significant number of people. The nationally representative findings, from the Ipsos...

Collaboration key for African connectivity

Kathy Gibson reports from AfricaCom – Africa is a land of opportunity, gifted with young people with great passion. Mohamed Madkour, vice-president: ICT strategy and marketing at Huawei, shares that Africa’s development in terms of connectivity has been impressive,...

SA poised on the edge of a widening digital divide

Kathy Gibson reports – Africa is lagging the rest of the world in connectivity and access to digital opportunities – and it’s not going to catch up any time soon unless we fundamentally change the way we provide access, power, and devices. And, while South Africa is...

Tech innovations can boost healthcare access

The shortage of healthcare workers could rise to 10-million by the end of the decade, affecting access to care, inequities and treatment of mental health. A new report published by the World Economic Forum, Global Health and Healthcare Strategic Outlook, offers...

Data collaboration vital in tackling humanitarian challenges

A collaborative approach to data is fundamental to improving global stability and security, according to a new "Data for Humanity" report from Lenovo. The research indicates that companies successfully using data across several business areas are more likely than...

Employees trust robots – to a point

According to recent Kaspersky research, employees in the Middle East, Turkiye and Africa region (META) trust robots in performing ordinary tasks in logistics, transportation, and cleaning. However, they were less willing to trust robots with life critical functions,...

Customer data, analytics a top priority in customer service

Customer service and support leaders cited customer data and analytics as a top priority for achieving organizational goals in 2023, according to a survey from Gartner. In a Gartner online survey of 283 customer service and support leaders from August-October 2022,...

Used smartphones to the value of $99,9bn will be shipped in 2026

International Data Corporation (IDC) estimates worldwide shipments of used smartphones, including officially refurbished and used smartphones, will reach 282,6-million units in 2022. The unit growth represents an 11,5% increase over the 253,4-million units shipped in...

5G will drive connected vehicle numbers past 367m by 2027

A new Juniper Research study has found that the number of connected vehicles in service will reach 367-million globally in 2027, from 192-million in 2023. This growth of 91% will be driven by the advancement of both ADAS (Advanced Driver Assistance Systems) and...

European shipments of printing consumables declines

One aftereffect of the Covid-19 pandemic is the apparent permanence of hybrid working. Faced with the slow return of workers to offices, along with political and economic uncertainty and high inflation rates -- printing suppliers in Europe are having a hard time....

The most wanted gaming console of 2022 was …

The PlayStation 5 is the world's most wanted console of 2022. A new study, conducted by online jigsaw site I'm-A-Puzzle, analyzed a list of the most popular consoles and compared the average monthly searches each of them got throughout the year on Google, to find out...

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Data visualisation to predict earthquake risks

Impact Forecasting, Aon Benfield's catastrophe model development team, has incorporated its latest earthquake data into the new tool, ThinkHazard!. Produced by the Global Facility for Disaster Reduction and Recovery (GFDRR), housed under the World Bank, this tool...

9th BIT partners with XebiaLabs in SA

9th BIT Consulting, a specialist in implementing SOA solutions, middleware integration and products has partnered with XebiaLabs, a leading provider of software delivery automation solutions for DevOps and continuous delivery. Under the terms of the agreement, 9th Bit...

Improved workforce efficiency with Aspect

Aspect Software has announced the general availability of Aspect EQ Workforce Optimisation (WFO) 8.2. Enhancements include new gamification features, highly accurate labor forecasting for non-voice channels, and tighter integration among WFO components to keep the...

Telkom moves networks team into Openserve

More than 8 600 employees from the network division at Telkom have been formally integrated into Openserve, South Africa's largest communications infrastructure provider with the biggest broadband network. In October 2015, Openserve was launched as the redesigned...

BCX features in Microsoft partner awards

Business Connexion (BCX) has been named a finalist in the 2016 Microsoft Software Asset Management (SAM) Partner of the Year Award. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of...

Avaya expands multi-touch communications

In a world where experience is everything, Avaya has announced its newest innovations that create true multi-touch communications capabilities with a contextual, 360 degree view of the customer. The latest innovations include new products, common client SDKs,...

Metacom unveils GSM router

Industrial and commercial communications operator Metacom has unveiled the MC412 Intelligent Router platform, the new platform continues to build on the success of the highly-regarded MC402 Remote Router. "Over the last few years the MC402 Intelligent Routers has been...

Accenture, Avanade scoop Microsoft partner award

Accenture (NYSE: ACN) and Avanade have been recognised by Microsoft as Alliance Partner of the Year for the ninth year in a row and twelfth time overall. As voted by Microsoft global sales, Accenture and Avanade received Microsoft's Alliance Partner of the Year award...

First for Phoenix adds Stratus everRun

Broad0based software distributor First for Phoenix has partnered with Stratus Technologies, in a move that will see the company bringing Stratus' everRun availability and virtualisation software to the local market. Simon Campbell-Young, CEO of First for Phoenix, says...

Where do we go from here?

Mike Concertino, chief information security officer and vice-president: information security at F5 Networks, looks at how the debate between privacy and security is evolving. Some of you may remember a time when national security was a question of police officers...

CRM & Data Analyst

ENVIRONMENTOur client is all about blending technology and data to support a dynamic hospitality group with properties in South Africa, the UK, Italy, and Europe. They handle everything from tech and digital design to software engineering and data management. They're...

Enterprise Architect

The role overall plans, defines, governs and implements overarching enterprise guiding principles, standards and policies, maintenance and upkeep of networks and services. Specifically designs, develops, modifies, adapts and implements short and long-term solutions to...

Application Support Analyst

My client based in Cape Town is currently looking for an Intermediate Application Support Analyst to join them on a 6 month - 1 year contract IT Responsibilities Performing impact assessments on BAU changes and support requests received from business, clients and...

Application Architect – Gauteng Johannesburg

Are you a skilled Application Architect looking for your next challenge? Our team is looking for someone like you to help shape the future of tech! You'll work with a dynamic team of professionals who are passionate about innovation and are dedicated to providing the...

Oracle DBA – Gauteng Randburg

Requirements: Relevant ICT Tertiary Qualification or relevant experience3 years plus Oracle DBA experience, in large scale, complex environments will be an advantage.A DBA certificate / diploma will be an advantageDuties and Responsibilities: DBA Duties and...

ITSM Technical Consultant

Role: ITSM Technical ConsultantLocation: Century City, Cape TownOur client is a leading Software Solutions company and they are looking for a dynamic ITSM Technical Consultant to join their growing team. You will need to be proficient in a specific technology or...

Pre-sales Networking Specialist (PE)

ENVIRONMENT:PROVIDE technical Pre-sales support to various entities for the purpose of promoting and selling products/services for potential customers and existing customers as the next Pre-sales Networking Specialist sought by a dynamic Internet Service & Network...

Business Systems Analyst at Parvana Recruitment

About our client:Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents, they are rapidly expanding their team...

ITSM Technical Consultant – Western Cape Cape Town

Role: ITSM Technical ConsultantLocation: Century City, Cape TownOur client is a leading Software Solutions company and they are looking for a dynamic ITSM Technical Consultant to join their growing team. You will need to be proficient in a specific technology or...

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