Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
SME confidence levels at a 10-year high
The confidence that South African small and medium-sized enterprise (SME) owners have that the South African economy will be conducive to business growth in the next 12 months is at its highest level in a decade. This is according to the Q1 2022 SME Index conducted by...
Consumers feel the pinch as inflation hits 13-year high
Annual consumer inflation reached another 13-year high, increasing to 7,8% in July from 7,4% in June. Transport; food and non-alcoholic beverages (NAB); and housing and utilities continue to place upward pressure on the annual rate. Bread & cereals, oils &...
Boomers and Gen X are getting into crypto
Nearly half of all baby boomers and Generation X already own cryptocurrency or are intending to buy it before the end of 2022. The findings of a poll by deVere Group come in as the prices of bitcoin and others, including Ethereum, dipped this week due to inflation...
10% of SA adults own cryptocurrency
Cryptocurrency adoption in South Africa has held steady over the past several months, according to the latest data from Finder.com, with 10% of South African internet users aged 18 and above now owning. This number is down from 11% late last year. Men are much more...
INXes demonstrate massive growth with no downtime
From just 832 kilobytes per second (kbps) in 1996, South Africa's Internet Exchanges (INXes) handled an April 2022 peak of 325,44 gigabytes per second (Gbps) with the average local Internet traffic load being 202,47Gbps. "What's more astonishing than the...
SA posts better employment stats
The official unemployment rate was 33,9% in the second quarter of 2022, according to the latest Quarterly Labour Force Survey (QLFS) for Q2: 2022 released today by Stats SA. These results indicate that 648 000 jobs were gained between the first quarter of 2022 and the...
Nearly half of SA women are not formally employed
Globally, women who are looking for work and are available to work have a tougher time finding work than men. This phenomenon is more pronounced in South Africa, with higher unemployment rates for the general population as compared to the rest of the world. In 2022,...
Webb sends back new images of Jupiter
With giant storms, powerful winds, auroras, and extreme temperature and pressure conditions, Jupiter has a lot going on. Now, NASA’s James Webb Space Telescope has captured new images of the planet. Webb’s Jupiter observations will give scientists even more clues to...
More News Today
Brown takes the reins at MediSwitch
MediSwitch, which transmits electronic healthcare transactions, has announced the appointment of Andrew Brown as managing executive following the retirement of long-time incumbent Peter Kennedy, who will step down at the end of February 2016 after 16 years as MD....
New fashion-forward accessory from Fitbit
Fitbit has introduced Fitbit Alta - a slim, sleek fitness wristband that can be personalised to fit your style, while advanced health and fitness features make tracking workouts effortless and deliver positive motivation to keep users moving. Fitbit Alta is designed...
CDR Repro doubles digital output with Xerox
Durban-based printing and production company CDR Repro has doubled its digital printing output since the purchase of a Xerox Colour J75 Press from Xerox Digital Print Specialists and Bytes Document Solutions. Founded in 1995 by owner Peter Duckitt, CDR Repro supplies...
A pipeline to achieve your sales goals this year
All organisations start a new year with high hopes and lofty aspirations for their sales and marketing goals. In tough economic times, whether or not the past year has been a good or a bad one, starting the year with the aim of achieving sales goals is a positive...
Build an empire, save Jozyville
To drive education about the benefits and opportunities that can be found in waste, the Recycling and Economic Development Initiative of South Africa (REDISA) has launched a mobile game. This progressive, roleplaying game lets players choose a character and enter the...
Overcome contact centre cloud security fears
Although an increasing number of southern African contact centres are moving into the cloud, many more are still grappling with the decision "to cloud or not to cloud?". Ebrahim Dinat, chief operating officer at South African contact centre solutions provider, Ocular...
Kolok distributes HP dash cams
Internationally, the sale of dash cams is soaring with vehicle owners increasingly using it as evidence after clashes or crashes with other road users. Similarly, South Africans are starting investigate the benefits of dash cams that not only record road incidence but...
ttrumpet is keeping communities safer
ttrumpet - one of the most advanced white label over-the-top (OTT) service provider - now brings 'Community Channels' - a new dimension to the platform by using mobility and OTT to make communities and business owners feel safer. "ttrumpet Community Channels is part...
Ericsson adds solutions for 5G networking
Ericsson has launched four new solutions to support communication service providers in capturing the business opportunities created as the 5G era moves closer. The solutions will be showcased during Mobile World Congress (MWC) 2016. Fueled by the Internet of Things,...
Tigo Tanzania makes WhatsApp free
Tanzanian telecommunication company renown for driving digital lifestyle transformation, Tigo, has announced free WhatsApp services for its 10-million users. This makes Tigo the first telecom in the country to offer the social media service for free, says GM Diego...
Data Engineer
As an Engineer for our Data/Martech practice, you will play a key role in the development and delivery of our marketing technology and data solutions, from the implementation of tools like CDPs through to the development of custom algorithms, effectiveness...
Project Manager
Reports to : ETQA Manager Duties: Your role is to ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of work-based, public and private providers register assessors and moderators.Processing...
IT Technical Consultant – Gauteng Rivonia
THE MAIN RESPONSIBILITIES OF THE JOB ARE: The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities: Install, configure and support all Microsoft server operating systems. Install, configure and...
User Experience Designer at Accenture – Western Cape Cape Town
User Experience DesignerLocation: Cape Town & JohannesburgAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
Backend Developer (Advanced) 0181 – Gauteng Pretoria
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Data Engineer – Western Cape Cape Town
As an Engineer for our Data/Martech practice, you will play a key role in the development and delivery of our marketing technology and data solutions, from the implementation of tools like CDPs through to the development of custom algorithms, effectiveness...
Project Manager – Gauteng Midrand
Reports to : ETQA Manager Duties: Your role is to ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of work-based, public and private providers register assessors and moderators.Processing...
IT Support Engineer
Senior Support Engineer Team Leader THE MAIN RESPONSIBILITIES OF THE JOB ARE. :The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities: Respond to and resolve support calls remotely or at...
Adobe Experience Developer at Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all...
Data Scientist
Data ScientistA leading Insurance provider is actively seeking a skilled Data Scientist to join their team!IT Qualification related to Data Sciences4+ years' working experience as a Data Scientist4+ years' experience working with Python/R, C++, C#, Java, Microsoft SQL...
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