Self-service for customer service doing companies a disservice
Only 14% of customer service and support issues are fully resolved using self-service, according to a new survey by Gartner - even for issues that customers describe as "very simple", only 36% resolve fully in self-service. While many organisations have made...
AMD accelerates AI strategy with latest acquisition
Looking to bolster its future AI strategy, chip giant AMD has acquired ZT Systems for $4,9-billion. ZT Systems is considered a leading provider of AI infrastructure for the world's largest hyperscale computing companies. "Our acquisition of ZT Systems is the next...
Personal data exposed by Nigerian healthcare agency
A data breach affecting the Nigerian organisation Plaschema (Plateau State Contributory Health Care Management Agency) exposed the personal data of thousands of citizens, according to the findings of the Website Planet research team. Plaschema manages Plateau State...
SIU welcomes arrest for R215m IT tender
The Special Investigating Unit (SIU) has welcomed the arrest of former municipal manager of Moretele Municipality in the North West province for allegedly contravening the Municipal Finance Management Act and the irregular awarding of a multimillion-rand IT tender....
Treasury reports on payment non-compliance
National Treasury has released an annual report on non-compliance with payment of suppliers’ invoices within 30 days. The report shows that there was an improvement in the payment of invoices by government to service providers within 30 days in the 2021/22 financial...
Heatwaves and fires scorch Europe, Africa and Asia
In June and July 2022, heatwaves struck Europe, North Africa, the Middle East, and Asia, as temperatures climbed above 40 degrees Celsius (104 degrees Fahrenheit) in places and broke many long-standing records. The map pictured here shows the surface air temperatures...
Digital payments could ignite the kasi economy
According to the World Bank, the majority of South Africa’s urban population resides in townships and, with an 18% contribution to GDP, the informal sector within it is one of the most important parts of the economy, both as a means of employment and how millions of...
Put people first for AI success
Artificial intelligence (AI) is a hot topic and big buzzword in business today – indeed, Infoholic Research predicts that AI in the logistics and supply chain markets will grow at a compound annual growth rate of 42,9% until 2023. According to author, AI and...
Despite complexity, SA manufacturing sector still resilient
The manufacturing landscape in South Africa has undergone a fundamental shift over the past two years thanks to several complexities that have had an impact, both locally and globally. In the country, the power supply remains a significant obstacle, while global...
Tokenised payments set to soar
A new study from Juniper Research has found the total number of tokenised payment transactions will exceed 1-trillion globally by 2026, rising from 680-billion in 2022, and representing growth of 58% over the next four years. It attributed this growth to the rise of...
More News Today
Stop wasting money on failed projects
Innovating should be a priority for all businesses, yet too often, businesses approach innovation with a traditional mind-set: they write a business plan, secure investment capital, and then spend months or years developing the idea without knowing if it will work,...
Galix offers Mimecast Secure Messaging
Galix, a reseller of Mimecast solutions in South Africa, has announced that it is now reselling Mimecast’s new service - Mimecast Secure Messaging - to the South African market. This service will assist organisations to confidently send and receive sensitive or...
Barney Simon launches Rock On app
Multiple award-winning radio legend Barney Simon and Kagiso Media have launched a 24-hour rock music channel. Barney Simon’s Rock On app is a uniquely curated music stream, with the legendary tracks of the last three decades available instantly to Android phone users,...
Lead generation boosts focused sales
Sales is the heart of any successful business. However, in many industries, technical expertise forms the basis of the company, leaving sales lagging. This is particularly true in the IT space, where techies speak in feeds and speeds and sales leads are rarely found....
Embrace ICT to improve productivity
With World Telecommunications and Information Society Day placing the focus on ICT, Gys Kappers, CEO of Wyzetalk, examines how ICT in the connected age has become less about technology and more about creating an engaged workforce and collaborative environment driving...
Red Hat announces CloudForms 3.2
Red Hat has announced Red Hat CloudForms 3.2, the latest version of its award-winning solution for managing private and hybrid clouds. CloudForms 3.2 delivers innovative management features that enable customers to automate the deployment and management of OpenStack...
SCEE, Sony Mobile sign sponsorship deal
Sony Computer Entertainment Europe (SCEE) and Sony Mobile Communications today confirmed a three year global partnership as Official Partners of the UEFA Champions League for seasons 2015 to 2018. This agreement will include the UEFA Super Cup 2015, 2016 and 2017 as...
Solving SA’s IT skills gap
As Cisco Networking Academy instructors gather for the annual Southern Africa Conference for the Cisco Networking Academy in Durban (26 & 27 May 2015), Cisco stresses that governments urgently need to deploy policy and training programmes to help solve the world’s...
Banking security: threat or opportunity?
With the global threat to online security seemingly at an all-time high, Quintis Venter, a senior software engineer at ThoughtWorks argues that the threat to the financial services industry stems from technological deficiencies as a natural consequence of internal resistance to change. So how secure are online banking apps? They’re not. Many applications are technically secure, but it is important to understand that security is not just a technology problem.
Ensuring that agile delivers quality
As the agile revolution continues to sweep South Africa, it’s clear that many companies are finding that quality issues are creeping into their development environment. Some even start to question whether agile has some inherent incompatibility with quality. Nothing...
Project Manager
Summary Johannesburg area - Contract - Hybrid opportunity Established client requires an experienced Project Manager to join their team on a contracting basis. Description Manage client engagementsEnsure the delivery of solutions for complex IT, business, and client...
Software Engineer (Fully remote) – Remote Remote
Our client is looking for a Software Engineer to join their dynamic team to assist with ongoing maintenance of existing products and to participate in the development of new, exciting and enhanced products and solutions for the HR industry. This is a great opportunity...
SAP ABAP Developer (hybrid) contract (2628) TB – Gauteng Midrand
Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for business blueprint document. ABAP debugging beneficial (Workbench related knowledge of new development/enhancements). Setting up the organization structure of...
Project Manager – Gauteng Johannesburg Region
Summary Johannesburg area - Contract - Hybrid opportunity Established client requires an experienced Project Manager to join their team on a contracting basis. Description Manage client engagementsEnsure the delivery of solutions for complex IT, business, and client...
Full Stack Developer – Chanel
Role: Operate and maintain the existing financial payments system.Assess, develop, upgrade and document procedures for systems, communications environments, and application software.Consult with internal stakeholders and fellow colleagues concerning,...
Mobile Developer (Xamarin / Maui)
Approximately 5 years of hands-on development experience. Proven track record in creating applications that can scale to accommodate thousands of users. Experience in building iOS and Android applications. Significant experience in developing and integrating REST...
D365 F&O Functional Specialist (6 month contract)
The D365 F&O Functional Specialist will be responsible to lead the implementation, configuration, and maintenance of the Dynamics 365 Finance & Operations (D365 F&O) system. This role requires a deep understanding of business processes and the ability to...
Project Manager IT at Direct Transact
Role: The Project Manager will oversee, and coordinate projects related to Payment Card Industry (PCI) compliance, internal and external audits, and various internal company projects.This role involvesmanaging all aspects of these projects, ensuring they are completed...
Full Stack Developer – Chanel – Gauteng Menlyn
Role: Operate and maintain the existing financial payments system.Assess, develop, upgrade and document procedures for systems, communications environments, and application software.Consult with internal stakeholders and fellow colleagues concerning,...
Mobile Developer (Xamarin / Maui) – Gauteng Johannesburg
Approximately 5 years of hands-on development experience. Proven track record in creating applications that can scale to accommodate thousands of users. Experience in building iOS and Android applications. Significant experience in developing and integrating REST...
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