Unmanaged AI poses new ‘shadow agent’ crisis

A growing “shadow agent” crisis threatens to overwhelm businesses. According to the Veeam Software’ latest research, organisations across Europe, Middle East and Africa (EMEA) are battling unmanaged AI on two fronts. On the data security front, 70% of organisations...

A third of employees laid off due to AI will need to be rehired

As AI continues to accelerate the pace and scope of work, CIOs must prepare for four shifts that will influence the future of work, says Gartner. “When business and IT executives look back on the early AI-era, they will realise their greatest mistake was believing...

IT channel pivots to add value as AI takes off

Kathy Gibson reports from Pinnacle TechScape - Artificial intelligence (AI) may be at the peak of the hype cycle, but this doesn’t detract from the value that the technology will bring to the industry. That’s the word from Tim Humphreys-Davies, CEO of Pinnacle, who...

Network to the fore as agentic AI adoption takes off

In the era of agentic AI, the network is becoming the critical foundation for trust, security and the seamless operating models through which people and AI can build the future. However, as organisations move quickly to gain an advantage from AI, a significant gap has...

These are the top risks facing the TMT sector

Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...

Humanoid robots become more pervasive

The global humanoid robots market size is expected to reach $4,04-billion by 2030, registering a CAGR of 17,3% from 2024 to 2030, according to a new report by Grand View Research. The global market for humanoid robots is poised for substantial growth due to rapid...

New Windows, Office 365 updates make hybrid work easier

In the wake of the Covid-19 pandemic, as the world strives to create a new normal, it’s becoming increasingly apparent that most companies are going to embrace some form of hybrid working. Panos Panay, executive vice-president and chief product officer at Microsoft,...

Impact and attitudes to fraud across the world and generations

Geographies and generations differ greatly in the frequency and impact of financial fraud, as well as their attitudes toward fraud detection and the institutions responsible for protecting them from bad actors. This is according to the 2022 IBM Global Financial Fraud...

Flaws in proactive customer service cause more harm than good

Two-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they needed additional information or confirmation, according to Gartner. This flawed approach to proactive customer service...

SA gets first Green Finance Taxonomy

South Africa has launched its first national Green Finance Taxonomy through which investors, issuers, lenders and other financial sector participants can track, monitor, and demonstrate the credentials of their green activities in a more confident and efficient way. A...

Strong growth for insurance telematics policies

According to a new research report from Berg Insight, the number of insurance telematics policies in force on the European market reached 16,1-million in Q4-2021. Growing at a compound annual growth rate (CAGR) of 21,5%, this number is expected to reach 35,1-million...

Technology helps African farmers weather climate change

Case studies across Africa demonstrate the positive impact that access to even the most basic mobile technology can offer smallholder farmers. This underscores the importance of driving inclusive access to digital technology, especially mobile-based, to help the...

Confidence in short-term insurers nosedives

The short-term insurance industry is facing an increasingly critical customer when it comes to service delivery, meeting expectations, quality, value, and price. Customer loyalty is on the decline and short-term insurers are struggling to articulate their customer...

Uber looks to iron out safety concerns

Looking to address issues around the safety of users of e-hailing applications, Uber has held a safety roundtable discussion with Gender-Based Violence (GBV) and safety experts. According to Kagiso Khaole, head of mobility operations for Sub-Saharan Africa at Uber and...

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Investing in HR gives business an edge

There is no better way to ensure that your business is competitive and sustainable than investing in your human resources (HR) in a targeted and strategic manner. That's according to Anja van Beek, HR director at Sage VIP/Sage AAMEA, who says that an engaged workforce...

Modernise and scale network infrastructure with Dell N-Series

Take advantage of energy efficient, cost-effective networking switches designed for modernising and scaling network infrastructure, with the new Dell Networking N-Series from distributor Drive Control Corporation (DCC). Ideal for the SME and the mid-market, these...

Huawei facilitates telecom network transformation in the cloud

Huawei recently showcased its software-defined networking (SDN) and network functions virtualisation (NFV) technologies at the SDN & OpenFlow World Congress in Germany. At the event, Huawei discussed how industry partners can best utilize these technologies to...

SA call centres get virtual, more cost effective

As the economy continues to struggle and as companies face increasing cost pressures - and as all sectors of the business come under the microscope - so the interest in leaner contact centres has grown. Consequently there is a noticeable shift towards a new business...

The Internet of Things here to stay

If you have had anything to do with technology in the past three months, chances are that you have come across the Internet of Things (IoT). In effect, this refers to how every device and appliance will be connected to the internet to significantly change the way we...

QlikView tops in independent BI survey

QlikView has been ranked first in the customer satisfaction, performance satisfaction, production satisfaction, and considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence (BI) software...

Airtel partners with UNESCO to train Gabon youth

Bharti Airtel has unveiled a new training programme targeting to impart new technological skills to thousands of youth in Gabon in partnership with United Nations Educational, Scientific and Cultural Organization (UNESCO). The three-year initiative - dubbed ‘’Train My...

Epson unveils printing solutions for vertical industries

Epson recently introduced its new and updated range of retail, hospitality and healthcare business system printers, including ‘intelligent’ printers, mobile printers, and colour label printers. Epson is taking the lead in providing printers that offer a wide range of...

DVT, BluePrintBI partner on process management

Software and services specialist DVT has entered into a strategic partnership with BluePrint Business Intelligence (BI) to extend its toolset for clients looking for a holistic, user friendly business process management (BPM) solution. Developed primarily for...

Softworx launches African growth initiative

EOH company and Infor Master Partner Softworx  has launched the Africa Partner Network (Softworx APN) to channel Infor software sales and consulting services throughout sub-Saharan Africa. Softworx MD Jane Thomson says the partner network will provide businesses with...

Senior Front-End Developer – Western Cape Somerset West

Senior Front-End DeveloperResponsibilities/Tasks:·Implement new Front-End requirements using Angular/Typescript and Bootstrap with JavaScript, HTML5, CSS.·Maintain existing Front-End applications written in Angular/Typescript.·Implement the SARS ‘look and feel' and...

Fullstack Developer (Expert) 1380 – Gauteng Pretoria

Full Stack Developer (JAVA)ESSENTIAL SKILLS REQUIREMENTS:RESTful service development and deployment using Java, JEE, MicroProfile and Quarkus, OpenAPI experience advantageous.Experience with systems integration technologies and techniquesObject Oriented Programming...

Senior Business Analyst – Western Cape Woodstock

My client based in Cape Town (Woodstock) is currently looking for a Senior Business Analyst to join them on an independent contract basis IT / Finance Responsibilities Requirement Elicitation and AnalysisWork closely with business stakeholders to understand their...

Solutions Architect Data Centre Infrastructure – Gauteng Bryanston

Our client, a prominent IT and data center infrastructure provider headquartered in Bryanston, Johannesburg, is seeking a skilled and visionary Data Center Solutions Architect to join their dynamic team. Renowned for their commitment to delivering cutting-edge...

Software Engineer (Go, Java, C/C++) (CPT Hybrid)

ENVIRONMENT:A leading provider of cutting-edge Telecommunications Solutions in Stellenbosch seeks a passionate coder to fill the role of its next Software Engineer with strong Go, Java and C or C++. Joining a highly skilled Agile team, you will work with a strong...

Junior IT Technician – Cape Town

Qualifications: This person should have done some form of IT training course (6 months - 1 year) and understand the basics around PCs, laptops, printers, etc. It would be preferable that this person also has some basic networking and internet related experience.Job...

Web Developer / Social Media Manager

Join a large, well-established group of companies with businesses nationwide, spanning agriculture, retail, FMCG, and tourism. You will have a blend of technical web development skills and social media management expertise to implement and maintain a strong digital...

Support Engineer

Job Title: Support EngineerLocation: JohannesburgContract type: Contract (6-month contract)Hybrid Roles and responsibilities: Assist to Manage applications throughout their lifecycle - implementation, remediation patches, upgrades, and maintenance.Assist to Manage the...

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