AWS beats Azure to top global cloud market share
Amazon Web Services (AWS) has 31% of the global cloud market share, surpassing Microsoft Azure, according to research group Stocklytics.com. "The cloud market is proving competitive with players keen to tap into new users," says Edith Reads, financial analyst at...
AI should enable, not replace, customer service employees
Leaders are looking to self-service and emerging technologies like generative AI to reduce the need for agents and generate greater returns. High-quality assisted service is increasingly expensive and difficult to provide as organisations struggle to attract and...
Liquid, Unitas partner in Africa
Liquid Intelligent Technologies has announced a strategic partnership with global managed network provider, Unitas Global to better meet the demands of rapid digital transformation across the continent. Through the Unitas Nexus software platform, Liquid will be able...
No mask? You can be fired for refusing to wear PPE
Wearing a mask at work is not necessarily a violation of your personal rights - it could be mandated policy and a firing offence if not followed. There is little doubt that the cracks around Covid-19 are starting to show. As employees become increasingly restless and...
World leaders urge adaptation in the climate change agenda
Global leaders have stressed the critical urgency of climate adaptation. In a meeting of the Friends of the Global Centre on Adaptation (GCA), they discussed the acceleration of adaptation solutions ahead of November’s United Nations global climate summit, COP26....
Putting the burden on employees leads to compliance failures
Compliance teams that don’t embed their controls into employee processes face a significantly higher rate of compliance failures, according to a survey by Garner. The survey of 755 employees in April 2021 found these failures linked to unnecessary compliance burdens...
Strong PC growth continues in Q2
The recovery of the global PC market gained momentum in the first half of 2021, mainly driven by the growth in gaming notebooks and surging Chromebook sales. According to data presented by StockApps.com, the total number of PCs shipped during the first half of the...
Economy continued recovery in Q2
Statistics South Africa (Stats SA) reported on 7 September that the South African economy continued to recover lost ground during the second quarter of 2021. Lullu Krugel, chief economist for PwC Strategy& Africa, and Dr Christie Viljoen, PwC Strategy&...
Scamming activity intensifies ahead of F1 Grand Prix
This Sunday (12 September), the Italian F1 Grand Prix is set to take place - and it is driving a new spate of cyber scamming. With restrictions driven by the pandemic, not all fans will be able to attend the event and support their teams. As the pandemic continues,...
These technologies can drive customer acquisition and growth
Chief marketing officers (CMOs) are transitioning from a focus on customer retention last year to now looking to new customer acquisition and growth as they navigate into a post-pandemic world, according to Gartner. As the Covid-19 pandemic led many marketers to shift...
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Samsung introduces the Galaxy S4 Mini
Samsung Electronics South Africa, a global leader in mobile technology and digital solutions, has confirmed the availability of the Samsung Galaxy S4 Mini - a powerful yet smaller version of Samsung’s flagship smartphone, the Galaxy S4. The S4 Mini delivers the...
STD-Multiopción uses Aspect Social solution
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, has announced Spanish-based STD-Multiopción, a leading provider of contact centre services, promotion management, BPO and...
Multi-channel call centres boost collections
South Africa has a mobile penetration of roughly 118% - which means that 50-million people are wielding close to 59-million cell phones. And despite the implementation of RICA, mobile churn (where users buy and discard SIM cards) is still increasing, says Jed Hewson,...
Understanding risk appetite
Part one in a three part series by Dr David Hillson and Ian Huntly, CEO of Rifle-Shot Performance Holdings. One of the most important decisions for any business, project or individual is how much risk to take, given the maxim that low risk almost inevitably means...
Securing a business from data leaks
One of the biggest threats to businesses big and small could be sitting in an organisation right now. Insiders can reveal company secrets, bypass security controls and infect the network with malware - through malice, stupidity, carelessness or the unmonitored use of...
Boksburg Printers buys Xerox C75 press
Boksburg Printers has beefed up its print-on-demand capability with the purchase of a Xerox Colour C75 press from DigiPress together with the support from Bytes Document Solutions, Africa’s leading document management technology and services company, and the largest...
Alienware unveils powerful gaming laptops
Alienware, the pioneer in specialty high-performance PC gaming systems, introduced its latest and most powerful gaming laptops with the unveiling of the Alienware 14, Alienware 17 and Alienware 18 at E3 in Los Angeles. The systems feature a bold new design and...
Save money by migrating to SharePoint 2013
SharePoint 2013 is one of the most anticipated software upgrades of the year, and many IT professionals are looking at implementing the solution for its enhanced features and particularly, its ability to support mobile devices, says Chris Hathaway, director at...
Airline uses TM1 solution from Cortell
One of the largest commercial carriers of passengers and cargo in Africa experience the challenge of an immensely complex budgeting process with many variables and cost centres. Flight operations form the main driver for the financial budget, with the operating...
Incorporating security into facility design
Security within facilities – CCTV, access controls, alarms, fire detection and suppression and so on - is today increasingly integrated and digital, yet it is often an afterthought when a new building is designed, says Kobus Le Roux, national sales and marketing...
Onsite IT Technician (Shift) at Nutun – Gauteng Sandown
To support the business with desktop trouble shooting and IT related issues in a fast paced environment within a high performing team. NB : This is a night shift role. Minimum requirements (Qualifications and Experience): Grade 12.CompTIA A+, N+, & Microsoft...
DevOps Engineer – Western Cape Cape Town
Are you passionate about DevOps and looking for your next challenge? We're seeking a DevOps Engineer to join our [Email Address Removed] a member of our team, you'll play a key role in implementing DevOps best practices, automating processes, and optimizing our...
BI Developer – Gauteng Bryanston
Junior Business Intelligence Consultant/Developer- Use your brilliant talents to work in a one of a kind insurance tech company! Hybrid working opportunity ?? No Prior Experience Required! ?? We are looking for a Junior Business Intelligence (BI) Consultant/Developer...
Senior Network Engineer
MINIMUM REQUIREMENTS: CCNA, CCNP Qualification or similarNetworking, CCNP, CCDP Qualification or similar. Managing self and managing others.Experience: 10+ years IT work experience6+ years Network Administration5+ years Cisco Technologies experience Strong experience...
Application Support Engineer
ENVIRONMENT:A prominent industrial IoT company in South Africa, is seeking an Application Support Engineer for their Somerset West Head Office to serve their LATAM customers. The role involves working LATAM hours (1pm to 10 pm) and being on standby when necessary....
Data Analyst (Insurance)
Cement your long term career in this great employer! We are looking for a professional individual with solid experience in data analytics from the short term insurance industry. Must have been exposed to high volumes of data and have strong reporting skills. To...
Senior Network Engineer – Gauteng Johannesburg
MINIMUM REQUIREMENTS: CCNA, CCNP Qualification or similarNetworking, CCNP, CCDP Qualification or similar. Managing self and managing others.Experience: 10+ years IT work experience6+ years Network Administration5+ years Cisco Technologies experience Strong experience...
Application Support Engineer – Western Cape Somerset West
ENVIRONMENT:A prominent industrial IoT company in South Africa, is seeking an Application Support Engineer for their Somerset West Head Office to serve their LATAM customers. The role involves working LATAM hours (1pm to 10 pm) and being on standby when necessary....
Data Analyst (Insurance) – Gauteng Bryanston
Cement your long term career in this great employer! We are looking for a professional individual with solid experience in data analytics from the short term insurance industry. Must have been exposed to high volumes of data and have strong reporting skills. To...
Django Framework/Python Developer – DPD230
Large corporation in the automotive industry based in Pretoria looking to fill this urgent role with highly skilled and qualified candidates:ContractHybrid ESSENTIAL SKILLS REQUIREMENTS:Technical Skills / Technology. Proficient Python Platform developer in Django...
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