Tech giants raise the AI safety bar

The risks associated with artificial intelligence (AI) are back in the spotlight with the news that rogue agents have been responsible for multiple attacks on government sites in Australia and the US. Even the FBI has not been immune to attacks from autonomous agents....

AI makes critical thinking a workforce priority

A new global study from the IBM for Business Value points to a disconnect between the skills chief human resource officers (CHROs) say AI requires and those employees prioritise. While 71% of CHROs identify the ability to supervise, validate and override AI outputs as...

Today’s data centre build-out dwarfs previous infrastructure investments

Kathy Gibson reports from Vertiv Week in Zagreb – Artificial intelligence (AI) is driving the biggest infrastructure build-out in human history – bigger than the railroads or the Industrial Revolution. “People assume AI is a bubble, but it is showing no signs of...

Negative sentiment drives call for data centre transparency

Kathy Gibson reports from Vertiv Week in Zagreb – With data centres experiencing massive growth around the globe, the industry needs to do a better job of telling people the benefits they offer humanity at large. Worldwide, uncertainty about possible risks posed by...

AI helps KLM to combat food waste

KLM Royal Dutch Airlines is wasting less food on board aircraft thanks to artificial intelligence (AI). AI programs enable the company to better predict how many passengers who have booked will actually board a flight. This allows the exact number of required meals to...

New Intel processors bring the AI experience closer

Kathy Gibson reports – End users and partners need to prepare for what’s coming in the technology world – and artificial intelligence (AI) is going to being driving a lot of the changes. Intel South Africa’s Kobus de Beer, speaking at a Pinnacle SME Windows 11 event,...

Balance risk management and productivity when using RPA

As robotic process automation (RPA) moves from the testing phase to full adoption in most finance departments, controllers must optimise their governance processes to balance risk management processes without stifling the productivity that the technology provides,...

Firms should shelve NPS as customer service measure

By 2025, more than 75% of organisations will have abandoned Net Promoter Score (NPS) as a measure of success for customer service and support, according to Gartner. Customer service and support leaders should move now to build the case to remove NPS from...

Africa urgently needs 20m vaccine doses

Africa needs at least 20-million doses of the Oxford-AstraZeneca vaccine in the next six weeks to get second doses to all who received a first dose within the eight to 12-week interval between doses recommended by the World Health Organisation (WHO). A single dose of...

Discovering Africa’s top technology innovators

For the first time, future-shapers from all 55 African Union member states now have the chance to participate in the largest independent startup ecosystem-driven competition in the world with the opening of nominations for the Global Startup Awards (GSA) Africa. The...

Companies must reinvent their employee value proposition

To attract and retain talent, HR leaders must evolve their employee value proposition (EVP) to provide a more human deal that centres on the whole person, according to Gartner. Employers must redesign their EVP to deliver employees a life experience - not just an...

Resellers challenge SITA client devices tender

By Kathy Gibson - Disgruntled ICT resellers excluded from the latest transversal contract won a qualified victory during an informal protest at the State IT Agency (SITA) this morning. A group of resellers converged on the agency's Erasmuskloof offices to ask...

Covid and the long-term impacts on Africa

Kathy Gibson reports - Businesses in Africa face an unprecedented crisis as a result of Covid - as well as social and economic impacts that will be felt long after the world returns to some form of normal. Isaah Mhlanga, chief economist at Alexander Forbes, points out...

2021 smartphone growth to hit highest level since 2015

Following back-to-back quarters of growth, International Data Corporation (IDC) has raised its near-term outlook for the global smartphone market. According to the IDC Worldwide Quarterly Mobile Phone Tracker, shipments of smartphones are forecast to reach...

More News Today

Storing memories in the cloud

Storing and accessing precious photos has taken a new and almost surreal turn. Enthusiasts and consumers alike are not able to access their images anywhere, anytime in an increasingly "connected" world, says Heinrich Pretorius, Canon product specialist at DCC. This...

The world needs African solutions

African software has had some qualified global successes, but more often than not these home-grown innovations don’t "take" well in other territories, says Wesley Lynch, CEO of RealmDigital. To overcome this, users need to think broadly. While African solutions are...

Samsung launches VPP portal

Since its introduction, the Samsung VIP Purchase Programme (VPP) has provided professional organisations with access to an exclusive e-commerce portal that has the latest Samsung products available for purchase. “Samsung is committed to providing consumers with the...

CA Technologies’ predictions for 2013

CA Southern Africa has released CA Technologies’ top five IT predictions for 2013: Big data grows up There will be an emergence of big data administrators, who will play a critical role in using new technologies and processing power to take a cold, hard (and useful)...

Mulisource brings dPMR to SA

Local wireless communication specialist Multisource has heralded in a new era of two-way radio communications, with the introduction of digital private mobile radio (dPMR) Mode 3 to South Africa.  Multisource’s launch of dPMR Mode 3 took place at St George Hotel in...

New PPPM tools from TPG Africa

The local project, program and project portfolio management (PPPM) solutions provider TPG Africa, formerly UMT Consulting SA, has introduced a range of freshly designed specialised enterprise PPPM solutions and services. TPG Africa has also developed a unique and...

BI predictions and trends for 2013

Business intelligence (BI) has come a long way over the last several decades, transforming from a back office process to a technology utilised by every enterprise department, says Johan Jurd, MD of InfoBuild, a representative of InformationBuilders in South Africa. ...

Ericsson, Unitel bring 4G to Angola

Ericsson has announced that it has been selected by Unitel, leading provider of telecommunications services in Angola, as key supplier of its next-generation 4G/LTE network. The agreement covers the deployment of new long term evolution (LTE) sites, Ericsson’s Home...

Flexible SLAs key to success

As outsourcing gains momentum in the IT space, particularly in mission critical areas such as the database, a service level agreement (SLA) is essential in order to govern the type and frequency of services offered and the acceptable level of downtime, says Gerrit-Jan...

Securicom advances firewall solution

Securicom has upgraded its robust Managed Firewall solution with an advanced reporting engine to offer businesses tools for enhanced monitoring, management and insight into the status of the firewall and user behaviour. The solution features an online dashboard which...

Analyst Developer: Collections applications (SSO, KAS, DEB, CRA)

We are looking for a talented Analyst Developer to join our team, specializing in the development and maintenance of Collections applications, including SSO (Single Sign-On), KAS (Key Account Servicing), DEB (Debt Management), and CRA (Credit Risk Assessment). The...

Senior Integration Developer

MAIN PURPOSE OF THE JOB:The primary purpose of this role is to be a great developer. You will form part of the Integration team and will regularly engage with your teammates and our clients to design, develop, test, implement and support the solutions that we have in...

BI Analyst

Our client is looking for a BI Analyst to form part of their forward-thinking and visionary Analytics department. You will form part of a successful team and be situated in a bright, comfortable and busy environment. The role of the Business Intelligence Analyst is to...

Front End Developer

Are you passionate about cutting-edge technology and ready to drive innovation in the automotive industry? Our client is on the lookout for talented Angular Front-End Developers to join our dynamic team and contribute to the evolution of the driving experience....

Senior Integration Developer – Eastern Cape Gqebera

MAIN PURPOSE OF THE JOB:The primary purpose of this role is to be a great developer. You will form part of the Integration team and will regularly engage with your teammates and our clients to design, develop, test, implement and support the solutions that we have in...

BI Analyst – KwaZulu-Natal Umhlanga

Our client is looking for a BI Analyst to form part of their forward-thinking and visionary Analytics department. You will form part of a successful team and be situated in a bright, comfortable and busy environment. The role of the Business Intelligence Analyst is to...

Front End Developer – Gauteng Menlyn

Are you passionate about cutting-edge technology and ready to drive innovation in the automotive industry? Our client is on the lookout for talented Angular Front-End Developers to join our dynamic team and contribute to the evolution of the driving experience....

IT System Network Administrator

Well known manufacturer based on the East Rand requires an experienced IT Systems Network Administrator to assist +/- 400 users. This position reports to the IT ManagerIT Diploma / Degree and a minimum of 4 - 6 years relevant experience is requiredMSCE and N+...

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