The global contact centre as a service market size is expected to reach $17,12-billion by 2030, registering a CAGR of 19,1% from 2023 to 2030, according to a new report by Grand View Research. The market growth can be attributed to the rising adoption of cloud-based...

Following a report on the Operation Triangulation campaign targeting iOS devices, Kaspersky experts have uncovered some details about the spyware implant used during the attacks. Dubbed TriangleDB, the implant grants attackers covert surveillance capabilities. It...

Digital transformation (DX) in the retail sector is accepted as essential and is now unstoppable. According to a new global study by Fujitsu, more than two-thirds of retailers in nine countries see DX as essential to retail technology, and only 7% disagree. With...

International Data Corporation (IDC) and Esports Charts have released a joint report detailing the apparent effects of the Covid-19 outbreak and pandemic on Amazon's Twitch platform and on esports tournament streaming generally. The report, The COVID-19 Pandemic's...

African private sector activity continued to recover in June, but a PwC survey shows that "business as usual" will take more than six months after the pandemic ends. By Lullu Krugel, chief economist at PwC Strategy& Africa, and Dr Christie Viljoen, PwC...

Oracle has announced Oracle Dedicated Region Cloud@Customer, a fully-managed cloud region that brings all of Oracle's second-generation cloud services, including Autonomous Database and Oracle Cloud applications, to customer datacentres. With this offering,...

The rapid outbreak of Covid-19 has affected the world in numerous ways, ranging from an economic halt to social distancing. As governments imposed lockdowns, many had to adapt to the new reality of all-things-online. The surge of users shifting their focus to the...

IT teams critically require better visibility into the network. This is driven by a number of factors, including tremendous disruption from the Covid-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security...

Check Point's researchers recently discovered a new variant of the Joker Dropper and Premium Dialer spyware in Google Play. Researchers Aviran Hazum, Bogdan Melnykov and Israel Wernik offer their analysis Hiding in seemingly legitimate applications, we found that this...

Women seem to be bearing the brunt of contracting Covid-19 at work. This is the picture emerging from claims lodged with the Compensation Fund, which indicate that more than 80% of the cases received so far involve women and this is consistent in all provinces. As the...