Tips on using ChatGPT
While ChatGPT has taken the world by storm and many people are eager to see how it works and use it themselves, others have questions on how to actually use it. With this in mind, AI expert and Iterate.ai co-founder, Brian Sathianathan, has compiled five tips and...
How young adults perceive risky trips with ride-share services
A new study from the University of Cape Town has found a high perception of crime regarding ride-share services. The paper by Jennifer Baufeldt and Professor Marianne Vanderschuren focuses on personal safety and Covid-19 concerns, and will be published in the...
Covid-19 still tops the phishing charts
Phishing email attacks related to Covid-19 remained frequent in Q2 2020, according to KnowBe4's Q2 top-clicked phishing report. Over the entire second quarter, simulated phishing tests with a message related to the coronavirus were the most popular, with a total of...
Cybercriminals take advantage of streaming wars to attack users
When it comes to disguising malicious files under the names of popular streaming platforms and their content, cybercriminals most frequently use Netflix and The Mandalorian (a Disney + original) as a lure. Between January 2019 and 8 April 2020, there were more than 22...
What you need to do before employees return to work
A Gartner survey of legal leaders showed almost all (95%) will require social distancing arrangements to be in place before they ask employees to return to the workplace. The recent poll of legal leaders showed that 79% intend to ensure adequate personal protective...
Zoom’s ‘vanity URL’ issue fixed
Check Point Research, the Threat Intelligence arm of Check Point Software Technologies, has helped to mitigate risk associated with a potential security issue in Zoom's customisable 'vanity URLs' feature. This feature could have allowed hackers to send...
DNS abuse a real threat to SA’s Internet users
Domain Name System (DNS) abuse is emerging as an existential threat to the continued stability of South Africa's domain name ecosystem. Domain name hijacking, cybersquatting, spam, phishing, botnets and malware are all forms of DNS abuse perpetrated primarily by...
Decline in business debt confirms deepening recession
Experian South Africa's quarterly Business Debt Index (BDI) for quarter one (Q1) 2020 worsened sharply in to -0.710, from -0.499 in Q4 2019. The index, which reflects the level of health of businesses in the economy, is now at the lowest level since 2010, following...
SA firms wary of brand exploitation
South African organisations are growing wary of criminals exploiting their brands to target their customers, partners or the general public. According to the latest Mimecast State of Email Security Report, 84% of South African organisations are concerned about a web...
Digital steps to improve customer services
During times of crisis, such as Covid-19, there are 10 digital and self-service tactics customer service and support leaders can implement to quickly lower operating costs, improve effectiveness and reduce contact volume and expenses, according to Gartner. "In a...
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